Paul Mitchell Culture Flashcards
Face
Find what is working Acknowledge it Celebrate it Enjoy your victory
3laws of mind
1 you can’t avoid a don’t 2 you can only focus on one thing at a time 3 you move toward what you focus on
Forward focus
A system of managing thoughts & energy
What are the 3 p’s of affirmation
Personal , positive , present
2min plan
1Wait to clean your station 2escort your guest 3Introduce your guest 3pull product 4reserve time 5 give your business card 6ask for referral 7say thank you 8 clean your service area
10 opportunities
1.create magic first! 2. Indent iffy challenges 3.recommend solutions 4. the wash house 5. Educate your guest 6. Talk professionally 7. Recommend the color bar and other services 8. Style experience 9. Review and recommend 10. 2 min plan
3 mentors
Jayson Reyes Angus Mitchell Scott cole