Patient safety and Risk Management Flashcards
IN 1999, the institute of medicine define patient safety as…. which is often a result of….
freedom from accidental injury, which is often a result of error
what is classified as near misses or adverse medical events
- unplanned events that arise from medical care
- can be due to human or system based error
- near miss = event that did not cause harm but had the potential to do so
- Adverse event = injury d/t medical care
what percent of hospitalized patients experience an adverse even d/t medical care during their hospitalization?
5-25%
what specific types of medical errors are common in hospitalized patients
- error in the admin of tx
- failure to order/FU on indicated diagnostics
- avoidable delays in care and tx
Despite insanely high hospital acquired infections, what is the hand-hygiene rates at most acute care facilities
30-70%
what groups of patients are at particularly high risk of medical errors when hospitalized?
- elderly
- pediatric
- patients undergoing neuro, thoracic or vascular surgeries
- patients admitted urgently rather than electively (expecially ICU)
what are the 2 main factors involved in the nature of error in healthcare
- human based error
- system based errors
What are “human factors”
- environmental, work conditions, organizational, and individual characteristics that influence work performance
what are the categories used to define human performance
- skills
- rule based actions
- performance that rely on problem solving
system designs that depend on perfect () are destined to fail at a very HIGH rate
perfect human performance!
what are the typical human limitations
- human memory (7+/- 2 elements for short term memery)
- the need to “cut corners” when rushed
- stress (causes tunnel vision and filtering)
- fatigue (impacts short term and long term mem)
- multitasking, interuptions, environmental ect.
the impact of fatigue is similar to having a …..
blood alcohol level of .1%
repeatedly cutting corners or creating “work arounds” can result in a narrow () especially when rushed. This is called ()
narrow safety margin
this repetitive act is called the “normalization of deviance”
just look at it
mkayyy
what is a system
A defined set of interdependent processes designed to accomplish a common aim
what are latent conditions (or latent factors)
characteristics of a system that can allow (or even facilitate) individuals to perform unsafe acts
What is the MCC of nosocomial blood stream infections
indwelling vascular catheters