patient centred consultation

Question 1

what is meant be clinical communication

Answer 1

-skills that facillitate the exchange of information
- the successful conveying or sharing of ideas and feelings

Question 2

what is meant by consultation

Answer 2

• act of discussing something with an expert before you make a decision

Question 3

who is the expert

Answer 3

• doctor- expertise in identifying and treating problems
• patient- expert in own health, needs and preferences

Question 4

what does patient centred care encourage

Answer 4

• shared control of decisions between doctor and patient and an increased focus on the patient as a whole person who has individual preferences situated within social contexts

Question 5

what is the goal of patient centred communication

Answer 5

• allow practitioners to provide care that is concordant with patients needs, preferences and values and allow the patient to provide input regarding their health and care

Question 6

factors influencing clinical communication

Answer 6

• your role and responsibilities
• standard of contemporary healthcare
• aim of consultation
• situation under discussion
• knowledge and experience
• emotions
• process of decision making
• dignity and privacy

Question 7

brief overview of consultation

Answer 7

1. identifying consultation (establishing initial rapport, identifying reasons for consultation)
2. gathering info
3. physical examination
4. explanation and planning
   5 closing the consultations
   - whilst this is happening you should also build a relationship throughout and provide structure