Patient Centred Care Flashcards
1
Q
What is PCC?
A
- Caring for a patient and their family in ways that are meaningful and important for the patient.
- Aims to enhance patient satisfaction
2
Q
What are Pickers 8 principles of PCC?
A
- Respect for Patients views
- Integration of care
- Education/Informing patient
- Physical comfort
- Emotional support/alleviation of fear and anxiety
- Involving family/friends
- Continuity and Transition
- Access to care
3
Q
Benefits of PCC?
A
- Improved communication
- Better adherence to treatment plans
- Increased patient satisfaction
4
Q
3 ways we can measure PCC?
A
- Surveys with patients
- Surveys with clinicians
- Observation of clinical encounters
