Past paper questions

Question 1

identify 2 health and social care settings that could provide a service user with care?

Answer 1

• hospital / ward

- day care centre

Question 2

What are some issues that could affect a service users access to services for their care?

Answer 2

• could struggle to travel on public transport
• could become too tired which could have a toll on their body
• Finance
• location
• language barriers

Question 3

How can a service provider empower individuals?

Answer 3

• allowing the service user to play a part in decision making, to get the out come they would like and that there rights and beliefs are heard
• service providers could provide a holistic approach by listening to service users and seeing if any other support can be provided from any other health or social provider
• ensure the patient is at the heart of the provision so every decision has the user in mind

Question 4

How can service providers ensure that their own personal safety when working is service users homes?

Answer 4

• policies and regulations
• legislations e.g the health and safety at work act
• have an inspection before hand to make sure there are no risks or hazards
• ensure service providers have enough training to know what to do if something was to go wrong

Question 5

what are some policies that could protect vulnerable individuals within a residential care setting?

Answer 5

• Safeguarding policy, to ensure that vulnerable adults feel safe
• complaints policy, to ensure that everyone is being treated fairly and correctly and if not there are procedures in place to make sure that changes
• anti discrimination policy, ensure that no individual is being discriminated against

Question 6

Explain how staff could prevent discrimination towards service users?

Answer 6

• talks about raising awareness of discrimination to educate staff and service users
• discrimination disability act to ensure that everyone has the right to be treated equally.
• complaints policy to address any acts of unfair or discriminatory treatment
• whistleblowing, to support members of staff to report problems that they see without superiors putting their jobs at risk