Part I. Project Basics

Question 1

What are the ten PMBOK Guide knowledge areas?

Answer 1

Scope, Time, Cost, Quality, Human Resources, Communications, Risk, Procurement, Integration, and Stakeholder

Question 2

Conflict Resolution - Smoothing

Answer 2

Areas of agreement are emphasized and ares of disagreement are downplayed. Conflicts often aren’t resolved this way.

Question 3

Conflicto Resolution - Compromising

Answer 3

Conflicting parties bargain to reach a mutually acceptable solution. Both parties give up something to reach a decision with some degree of satisfaction.

Question 4

Conflicto Resolution - Avoiding

Answer 4

Also known as withdrawal, never results in resolution. One of the parties gets up and leaves and refuses to discuss the conflict. Worst technique and nothing gets resolved.

Question 5

Conflicto Resolution - Forcing

Answer 5

One party wins while ignoring the needs and concerns of the other party.

Question 6

Type of funds - Contingency reserves

Answer 6

monies set aside to deal with cost of possible adverse events.

Question 7

Type of funds - Management reserve

Answer 7

Amount set aside by upper management to cover future situations that can’t be predicted.

Question 8

Type of funds - Prevention Costs

Answer 8

Prevent defects from reaching customers. Cost include quality planning, training, design review, contractor, or supplier costs, and any product or process testing you perform.

Question 9

Type of funds - Appraisal costs

Answer 9

Activities performed to examine a product and verify that quality requirements are being meant. Includes inspection, testing, and formal qualify audits.

Question 10

Business Case Documents

Answer 10

Reason for the project, justification for the project, and how it fits in with the company objectives.

Question 11

Project Scope Statement

Answer 11

All the components that make up the product or service. Includes project objectives, a project description, acceptance criteria, key deliverables, success criteria, exclusions from scope, time, and cost estimates, project asump

Question 12

Planning Process

Answer 12

Develop a project schedule, Create a WBS, Determine resources, identify and plan for detailed risks, Determine project requirements, Write a communication plan, Develop a procurement plan if utilizing resources outside an organization, Develop a change management plan, Define the project budget