Part A

Question 1

You need to configure a mouse for a left-handed user. What should you do?

A. Configure alternate input devices.
B. Use Device Manager to modify settings in the Mouse Properties dialog box.
C. Use Control Panel to modify settings in the Mouse Properties dialog box.
D. Use the manufacturer’s website to update the mouse driver.

Answer 1

C. Use Control Panel to modify settings in the Mouse Properties dialog box.

Question 2

Which program will run on a 64-bit version of the Windows operating system?

A. A 32-bit laser printer driver
B. A 32-bit video card driver
C. A 32-bit version of Microsoft Office
D. A 32-bit wireless network adapter driver

Answer 2

C. A 32-bit version of Microsoft Office

Question 3

A service pack is software that:

A. Includes all previously released important and recommended Windows Updates.
B. Cleans the registry and file system.
C. Includes a reinstallation of the operating system.
D. Enables remote servicing.

Answer 3

A. Includes all previously released important and recommended Windows Updates.

Question 4

Which Windows feature should you use to assign a drive letter to a shared folder on the
network?

A. Public Folder Sharing
B. Computer Management Console
C. Advanced Sharing
D. Map Network Drive

Answer 4

D. Map Network Drive

Question 5

Which Windows feature will allow you to run automated scripts on a remote computer?

A. Windows Remote Management
B. Remote Access Services
C. Remote Desktop Connection
D. Virtual Private Network

Answer 5

A. Windows Remote Management

Question 6

You need to manage service dependencies on your Windows 7 computer. Which feature
should you use?

A. Action Center
B. Event Viewer
C. Task Scheduler
D. Computer Management Console

Answer 6

D. Computer Management Console

Question 7

ou need to be able to access a file stored in a shared folder on your network even when
you are disconnected from the network. What should you do?

A. Configure the folder permissions as Read/Write.
B. Make the folder available offline.
C. From Control Panel, use Network and Internet.
D. Type the IP address of the network computer in the Address field of Internet Explorer.
question_answerVIEW ANSWER

Answer 7

B. Make the folder available offline.

Question 8

Which Windows component should you use to make a copy of all files on your computer?

A. Disk Cleanup
B. System Image Backup
C. System Restore
D. Disk Management

Answer 8

B. System Image Backup

Question 9

You need to configure a folder that allows everyone in your department to view and edit the
files in the folder. You also need to ensure that users outside the department cannot
access the files. What should you do?

A. Grant access to a single user by using the Share With menu.
B. Grant read access to specific people by using the Share With menu.
C. Place the files in one of the Windows public folders.
D. Grant read/write access to specific people by using the Share With menu.

Answer 9

D. Grant read/write access to specific people by using the Share With menu.

Question 10

The Windows Action Center allows you to:

A. Choose options during system startup.
B. View alerts and take appropriate actions to keep Windows running smoothly.
C. View and modify settings of installed programs.
D. Manage the documents in the print queue.

Answer 10

B. View alerts and take appropriate actions to keep Windows running smoothly.

Question 11

Which describes the purpose of Power Saver mode for a portable computer?

A. To lock the computer when it is idle
B. To prevent unauthorized programs from consuming resources
C. To protect the display from burned-in images
D. To shut down idle devices to conserve battery charge

Answer 11

D. To shut down idle devices to conserve battery charge

Question 12

You need to be able to recover an encrypted file even if you lose the key. What should you do?

A. Use the Encrypting File System (EFS).
B. Use System Restore to create a system restore point.
C. Use Bitlocker encryption.
D. Create a recovery certificate and store it on a portable device.

Answer 12

D. Create a recovery certificate and store it on a portable device.

Question 13

Which is the fastest way to ensure that new desktop icons align into straight columns and rows?

A. Right-click Desktop, select Properties, and then click Appearance.
B. Right-click Desktop, select View, and then click Auto arrange icons.
C. Right-click Taskbar, select Tile Vertically, and then click Tile Horizontally.
D. Right-click Desktop and select Refresh.
question_answerVIEW ANSWER

Answer 13

B. Right-click Desktop, select View, and then click Auto arrange icons.

Question 14

The purpose of a Public folder is to:

A. share files with only one person on a network.
B. share files with everyone on a network.
C. share files with a selected group of people on a network.
D. back up files to a location on a network.

Answer 14

B. share files with everyone on a network.

Question 15

You plan to upgrade your computer to Windows 7.
Which tool should you use to find out whether your current applications will run on Windows 7?

A. Application Compatibility Toolkit
B. Windows Anytime Upgrade
C. Windows Update
D. Windows Service Pack

Answer 15

A. Application Compatibility Toolkit

Question 16

Which is a potential risk when redirecting a USB storage device during a Remote Desktop session?

A. Access can be slower.
B. The device can stop working.
C. The session can stop responding.
D. Data can be lost.

Answer 16

D. Data can be lost.

Question 17

What should you do to secure and protect the connection to a Bluetooth device?

A. Turn off make device discoverable after connecting your devices.
B. Reset the Bluetooth device to factory default settings after making a connection.
C. Turn off the Bluetooth device when not in use.
D. Use unique pairing codes when connecting your devices.

Answer 17

D. Use unique pairing codes when connecting your devices.

Question 18

Every time you insert a music CD, you receive a dialog box that asks which action you
want Windows to perform.
Which should you configure so that your personal computer automatically identifies an
audio CD and starts playing music?

A. The Autoplay settings
B. The Ease of Access settings
C. A desktop gadget
D. The Personalization settings

Answer 18

A. The Autoplay settings

Question 19

You insert a software installation CD into your Windows 7 computer. The CD does not
launch automatically.
You need to perform a manual installation.
What should you do?

A. From Control Panel, use Programs.
B. From Control Panel, use Ease of Access.
C. Browse the contents of the hard disk drive and locate the Program Files folder.
D. Browse the contents of the CD and locate the Setup file.

Answer 19

D. Browse the contents of the CD and locate the Setup file.

Question 20

You need to find out the amount of physical memory available to Windows 7. Which command should you use?

A. sysedit.exe
B. msinfo32.exe
C. msconfig.exe
D. wmimgmt.msc

Answer 20

B. msinfo32.exe

Question 21

You want to change your default home page in Internet Explorer. In which location should you modify settings?

A. Trusted Sites
B. View
C. Internet Options
D. Favorites

Answer 21

C. Internet Options

Question 22

Which feature ensures that the latest device drivers are installed on your computer?

A. Reliability and Performance Monitor
B. Windows Update
C. Task Scheduler
D. System configuration Utility

Answer 22

B. Windows Update

Question 23

You need to find out whether your computer has received the most recent critical Windows
updates. What should you do?

A. From the Computer Management console, view Services and Applications.
B. From Windows Update, select View Update History.
C. From Administration Tools, view Event Logs.
D. From Control Panel, use Programs.

Answer 23

B. From Windows Update, select View Update History.

Question 24

You have a legacy application that must be used in Windows 7.
Which feature should you use if the legacy application runs poorly or fails to run?

A. Programs in Control Panel
B. Windows Installer
C. Windows Easy Transfer
D. Program Compatibility Assistant

Answer 24

D. Program Compatibility Assistant

Question 25

Which Windows feature allows you to run a program on your computer that is installed on another computer?

A. Windows Virtual PC
B. Microsoft Application Virtualization
C. Remote Desktop Connection
D. System Center Service Manager

Answer 25

B. Microsoft Application Virtualization

Question 26

Your computer is slow to start, and file access in Windows is slow. Which Windows feature
should you use to improve performance?

A. System Restore
B. windows Defender
C. Disk Defragmenter
D. Disk Format

Answer 26

C. Disk Defragmenter

Question 27

Which Windows technology increases system performance by using flash memory?

A. Direct Memory Access
B. File compression
C. Connect Now
D. ReadyBoost

Answer 27

D. ReadyBoost

Question 28

Which two steps should you perform to install a local printer that connects directly to your
personal computer? (Each correct answer presents part of the solution. Choose two.)

A. Connect the printer to an available USB port and allow Windows to locate and install the appropriate driver.
B. Connect the Ethernet cable from your printer to the RJ45 connector on the personal computer and follow the Windows prompts.
C. Follow the manufacturer’s directions by using the installation CD provided along with the printer.
D. Use the Add Network Printer feature from Control Panel.

Answer 28

A. Connect the printer to an available USB port and allow Windows to locate and install the appropriate driver.

C. Follow the manufacturer’s directions by using the installation CD provided along with the printer.

Question 29

You need a script to run at a specific time. Which Windows component should you use?

A. Task Manager
B. Device Manager
C. Task Scheduler
D. Event Viewer

Answer 29

C. Task Scheduler

Question 30

Which feature allows you to create a new virtual application?

A. Application Virtualization Sequencer
B. Windows Installer
C. Remote Desktop Connection
D. Windows Virtual PC

Answer 30

A. Application Virtualization Sequencer