PART 2 Flashcards
“The whole is greater than the sum of the parts”
Systems approach
The application of scientific discoveries to the development and improvement of goods and services
Technology
A sequence of activities and organizations involved in producing and delivering a good or service.
Supply Chain
Simple Product Supply Chain (Process)
Suppliers > Direct Suppliers > Producer > Distributor > Final Consumer
The extent to which there is an absence of variety in a product, service, or process
Standardization
Products are immediately available to customers
Standardized products
A strategy of producing standardized goods or services, but incorporating some degree of customization.
Mass Customization
The process of producing but not quite completing, a product or service until customer preferences are known.
Delayed differentiation
A form of standardization in which component parts are grouped into modules that are easily replaced or interchanged.
Modular design
The ability of a product, part, or system to perform its intended function under a prescribed set of conditions
Reliability
Situation in which a product, part, or system does not perform as intended
Failure
The set of conditions under which an item’s reliability is specified.
Normal operating conditions
Design that results in products or services that can function over a broad range of conditions.
Robust design
4 Product Life Cycle
Introduction
Growth
Maturity
Decline
Situation in which a product, part, or system does not perform as intended
Failure
