PART 1: From the idea to the business model Flashcards
(42 cards)
Segment
customers are not all the same and shall be diveded in homogeneous groups
Differentiation
strategy designed to supple a product/service that customer preceive as being different in ways relevant to them
Differentiation shall not be
unprofitable
Unique Selling Proposition
what we do better than other competitors and what customers want
Value proposition –> strategy you should avoid
same benefit for higher price
Your value proposition should not…
be easy to copy
Value chain
the set of activities to conduct the business to deliver your competitive advantage
The 4Ps
product, price, promotion, place
7Ps (service)
process, people, physical evidence
4Cs
customer value, cost, convenience, communication
3Cs
Customers, competitors and companies
The 3Cs are used for…
Developing a positioning strategy
what is the 15% rule at 3M
3M employees are encouraged to spend 15% of their time on developing new projects
Product Life Cycle
introduction, growth, maturity and decline
Bad description of services
that “can be stock”
Marketing myopia
focusing only on one aspect of the marketing attributes without focusing on what the customer actually wants
One example of marketing myopia
Focusing just on quality and not on the actual demand of the customer
BGC matrix orders products along relative market share and…
growth rate
which is not one of the 4 basic growth strategies as defined in the Ansoff Matrix
- vertical development
- market development
- diversification
- product development
- market penetration
What aims market penetration strategy
Increase its market share
How does market penetration can be executed
Decreasing prices to attract new customers, increasing promotion and distribution efforts and acquiring a competitor in the same market
How does a product development strategy can be executed
Investing in R&D to develop new products, acquiring a competitor’s product and merging resources to create a new product that better meet the needs of existing market and forming strategic partnerships to gain access to each partner’s distribution channels
How does market development can be executed
Catering to different customer segment, expanding regionally (domestic market) and expanding internationally (foreign market)
What is related diversification
There are potential synergies between existing business and the new product/market