Part 1

Question 1

What is definition of a business?

Answer 1

Business refers to an organised activity performed by one or more people in order to make a product or service, sometimes with the aim of making a financial profit.

Question 2

Give examples of things that can be found in the external environment of a business ?

Answer 2

Policies and Regulation,
Citizen and pressure groups,
Other organisatons ,Competitors, suppliers
Customers
Technology

Question 3

What are the ways of thinking about an organisation?

Answer 3

ways of thinking about business organisation are time and place, systems thinking

Question 4

What model can you use to analyse business environment?

Answer 4

STEEP or STEP

Social, technological, economic, environment, political

Question 5

What is an open system and give an example of one?

Answer 5

They are systems which need to interact with their environment in order to survive. An example of this is human activity systems.

Question 6

Mention why you would you use a matrix structure in an organisation?

Answer 6

You would use it when tasks are uncertain, complex a nd interdependent
And when dealing with several sectors, all vital to achieving goals

Question 7

What should be taken into consideration when using PESTEL to analyse the external forces impact on an organisation?

Answer 7

You should also note the following when undertaking a PESTEL analysis:
that it is not just a list of trends and influences
that you understand the key drivers of change
that you focus on the future impact of environmental factors
that you understand the possible combined effect of some of the factors likely to be most important in driving change.

Question 8

What are he internal forces that can create circumstance for change?

Answer 8

Managerial aspirations – managers (or leaders) within an organisation may wish to make changes which they think will improve the performance of the organisation
Organisational growth – as an organisation grows it may need to make changes (e.g., in its structure) to make sure that it can continue to operate effectively
Organisational culture – this may, for example, be built around continuous improvement or excellent customer service
Previous initiatives – an organisation may in the past have embraced changes which are now producing pressure for subsequent change.

Question 9

Describe some different ways organisations differ from one another?

Answer 9

Size , - SME: small less than 50, medium:50-240, large business

industry -manufacture, construction, farming,retail

scope,
ownership,
employees,
range and reach,