Part 1 Flashcards

1
Q

what is anagen?

A

first stage of hair growth

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2
Q

One action step for success is to practice doing whatever helps you maintain ________________.

A

a positive self-image

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3
Q

A powerful portfolio will include letters of reference from __________.

A

former employers

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4
Q

Which of these items should be kept in your hygiene pack?

A

toothpaste

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5
Q

How long should your personal mission statement be?

A

one or two sentences

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6
Q

Which type of salon, spa, or barbershop is most likely to offer extras, such as head, neck, and shoulder massages?

A

high end

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7
Q

What type of skin might benefit from sugaring as an alternative form of epilation?

A

sensitive

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8
Q

Good communication skills reduce potential workplace __________.

A

Conflict

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9
Q

__________ may happen occasionally, but should not be a regular occurrence.

A

Broken nails

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10
Q

In how many states is booth rental allowed?

A

48

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11
Q

Which of the following is an example of a short-term goal?

A

graduating from beauty school in six months

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12
Q

Which of the following is considered a salon, spa, or barbershop’s nerve center?

A

reception area

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13
Q

Which of the following is the best form of advertising?

A

satisfied clients

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14
Q

The most important factor that will affect your test performance is your ___________.

A

mastery of course content

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15
Q

The typical independent salon, spa, or barbershop has about __________ stations.

A

5

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16
Q

When you trust your judgment, uphold your values, and stick to what you believe is right, you show that you:

A

believe in yourself

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17
Q

In addition to testing basic theory concepts, the written exam contains questions about your __________.

A

state board’s laws and rules

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18
Q

What is not contained within the pilosebaceous unit?

A

lanugo

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19
Q

Which of the following behaviors is not considered a good study habit?

A

staying up late and studying the night before a test

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20
Q

What direction is product applied during the spatula method of sugaring?

A

with the hair growth

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21
Q

What describes the arrector pili muscle?

A

appendage of the hair follicl

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22
Q

Soft skills are also known as ____________ skills.

A

communication

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23
Q

When happens during puberty?

A

Follicles switch from producing vellus hairs to terminal hairs.

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24
Q

On the day of an exam, it is important to arrive early with a self-confident attitude and be alert, calm, and __________.

A

ready for the challenge

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25
Q

When you learn to say “no” firmly but kindly, and mean it, you are demonstrating which time-management technique?

A

not taking on more than you can handle

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26
Q

What time-management tool helps you prioritize tasks and activities?

A

to-do lists

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27
Q

A wristwatch can help you stay on schedule; however, it must be __________.

A

waterproof

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28
Q

What is not a contraindication for facial waxing?

A

recent steam treatments

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29
Q

In addition to being free of dirt, it is important that your clothing is __________.

A

stain free

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30
Q

When communicating with your manager about an issue or problem, it is recommended that you _________ beforehand.

A

think of possible solutions

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31
Q

What process would you use to identify long-term and short-term goals?

A

goal setting

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32
Q

___________ skills are mastered at other jobs and can then be put to use in a new position.

A

transferable

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33
Q

What should you stress on your work resume?

A

accomplishments

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34
Q

Your image should __________ your clients.

A

earn the trust of

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35
Q

When preparing your professional resume, it is recommended that you _____________.

A

focus on information relevant to the position you are seeking

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36
Q

What is hirsutism?

A

unusual hair growth on body parts due to hormonal imbalance

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37
Q

Image enhancers __________.

A

improve the quality of your professional image

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38
Q

Establishing a professional online image is an essential __________ attribute.

A

image-building

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39
Q

To earn a client’s __________ and loyalty, be consistent by always having a positive attitude.

A

trust

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40
Q

Which of the following is an ownership structure controlled by one or more stockholders?

A

corporation

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41
Q

Any time you are applying for a position, you will be required to complete a(n) ___________.

A

application

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42
Q

As a beauty professional, do not attempt to fulfill the role of ___________, career guide, parental sounding board, or motivational coach for any of your clients.

A

counselor

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43
Q

What can lead to the production of new terminal hairs?

A

removing fine (vellus) hair on areas not covered by terminal hairs

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44
Q

The sixth step of the 10-step consultation method is __________.

A

show and tell

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45
Q

By not sharing the details of your relationship with a client, you are showing _________.

A

discretion

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46
Q

Which of the following should you do when it comes to social media?

A

: Post helpful content

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47
Q

What is the final stage of hair growth?

A

telogen

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48
Q

A __________ is a collection of photos and documents that reflect your skills, accomplishments, and abilities in your chosen career field.

A

portfolio

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49
Q

_______ supplies are used in daily business operations.

A

Consumption

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50
Q

Which type of salon, spa, or barbershop shares a national name, consistent image, and business formula that is used at every location?

A

franchise shop

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51
Q

Effective human relations and communication skills build _________, accelerate professional growth, and promote a positive work environment.

A

lasting client relationships

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52
Q

The ability to understand people is __________ to operating effectively in many industries.

A

the key

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53
Q

What direction is product applied during the hand method of sugaring?

A

against the hair growth

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54
Q

A ___________ is a written description of your business as you see it today and as you foresee it in the next five years.

A

business plan

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55
Q

Emotional stability plays a key part in successfully handling which of the following situations?

A

confrontation

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56
Q

What should clients avoid for at least 24 to 48 hours after waxing?

A

excessive heat

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57
Q

What is the acronym ACT used to help estheticians remember?

A

stages of hair growth

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58
Q

When taking the practical exam, which of the following behaviors is not likely to be beneficial?

A

Focus on what the other test candidates are doing as you work.

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59
Q

An advertising budget should not exceed _______ percent of your gross income.

A

3

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60
Q

One weak moment of __________ right before performing a service could spell disaster.

A

drinking coffee

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61
Q

Unless you are at least _________ percent booked all of the time, it may not be advantageous to rent a booth.

A

70

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62
Q

“I will study tomorrow instead of today” is an example of which of the following?

A

procrastination

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63
Q

How long must virgin hair be in order to remove it with waxing?

A

1/4 inch

64
Q

A __________ is a great place to network with other professionals and industry representatives, learn about emerging trends, and take classes to expand your soft and hard skills.

A

conference

65
Q

A ____________ is a guide to the actions of the organization.

A

mission statement

66
Q

The basic question or problem in a test question is known as a __________.

A

stem

67
Q

Because a significant number of people are sensitive or allergic to a variety of chemicals, salons, spas, and barbershops often have a __________ policy.

A

no-fragrance

68
Q

Getting into the field and visiting shops and talking to owners, managers, educators, and professionals is known as ____________.

A

networking

69
Q

The impression you project through both your outward appearance and your conduct in the workplace is __________

A

professional image

70
Q

When you avoid sharing clients’ private matters with others, even your closest friends, you are practicing which type of behavior?

A

ethical

71
Q

What is pellon used to make?

A

wax strips

72
Q

Someone who is trained to do everything from recording sales and payroll to generating a profit-and-loss statement is called a(n) ____________.

A

full-charge bookkeeper

73
Q

As a beauty professional, you should brush and floss your teeth and use __________ throughout the day as needed.

A

mouthwash

74
Q

What is the function of a depilatory?

A

temporarily removing hair by dissolving it at skin level

75
Q

Which term refers to understanding the strategies for successfully taking tests?

A

test-wise

76
Q

SHAPES (which stands for Sensation, Heat regulation, Absorption, Protection, Excretion, and Secretion) is an example of __________.

A

an acronym

77
Q

What is true of stainless steel slant-tipped tweezers?

A

They are a wax treatment essential.

78
Q

What is the second stage of hair growth?

A

catagen

79
Q

When interacting and communicating with coworkers, make every effort to remain ___________ and resist being pulled into spats and cliques.

A

objective

80
Q

During your career journey, when is a great time to focus on achieving significant accomplishments that will strengthen your resume?

A

while you are in school

81
Q

The cultural pulse of an organization often comes from __________.

A

the mission statement

82
Q

While working, your clothing should always be stylish, comfortable, and __________.

A

functional

83
Q

One reason for going into a partnership arrangement is to ______________.

A

have help running your operation

84
Q

Facial hair __________.

A

should be neat and trimmed

85
Q

A practical step for effectively communicating in the workplace is to __________.

A

believe in yourself

86
Q

It is recommended that you allow how much time in your schedule to do the client consultation?

A

5–15 minutes

87
Q

The most successful professionals stay informed, __________, up-to-date, and are on the cutting edge of their industry.

A

educated

88
Q

When you meet an older client for the first time, you should __________.

A

ask how the client wishes to be addressed

89
Q

The process of reaching logical conclusions by employing logical reasoning is called ____________.

A

deductive reasoning

90
Q

What business time period would be appropriate for adding more locations or expanding the scope of the business?

A

years 5 to 10

91
Q

The client __________ is the communication with a client that determines the client’s needs and how to achieve the desired results.

A

consultation

92
Q

What is considered to be the only true method of permanent hair removal?

A

electrolysis

93
Q

When answering a multiple-choice question, __________.

A

if two choices are opposites, one is probably correct

94
Q

When you align your behavior and actions with your values, you are demonstrating ___________.

A

integrity

95
Q

What is the removal of hair by means of an electric current that destroys the hair root?

A

electrolysis

96
Q

The process of __________ is fulfilling one’s potential and requires a lifelong commitment.

A

self-actualization

97
Q

What does the acronym IPL stand for?

A

intense pulsed light

98
Q

Ensure that you are dressed for success by tuning in to __________.

A

the salon, spa, or barbershop’s culture

99
Q

Removing _____ hair will cause the hair to lose its softness and uniformity.

A

vellus

100
Q

The document also known as a client questionnaire, consultation card, or health history form is the client _________ form.

A

intake

101
Q

If a new topic seems particularly overwhelming, what is a good way to help remember the information?

A

breaking the information into smaller segments

102
Q

What is true of soft wax?

A

has a lower melting point than hard wax

103
Q

What is another name for threading?

A

banding

104
Q

As you interact and communicate with coworkers, you should be honest and __________.

A

sensitive

105
Q

One of the most important life skills to remember and practice is __________.

A

being helpful and caring toward others

106
Q

The first step of the 10-step consultation method is to __________.

A

review the intake form

107
Q

Which of the following is possibly the least expensive way of owning your own business?

A

booth rental

108
Q

What is the shape of the hair papilla?

A

cone

109
Q

The kinds of services your business will offer and the quality of those services is found in what part of the business plan?

A

mission statement

110
Q

In handling a client who is dissatisfied with a service, the ultimate goal is to __________.

A

make the client happy and willing to return for future services

111
Q

Where is the hair bulb located?

A

base of the follicle

112
Q

What is an ancient method of hair removal?

A

sugaring

113
Q

What effect does galvanic electrolysis have?

A

chemically decomposing the hair follicle

114
Q

If a client is revealing increasingly personal details, one recommended strategy is that you _________ or find a reason to excuse yourself, and when you return, start a new conversation topic or suggest a mini relaxation service.

A

change the subject

115
Q

Salon, spa, and barbershop owners have no guarantee of __________.

A

Profits

116
Q

When waxing the lip, where are there often nuisance hairs that bother the client?

A

the vermillion border

117
Q

When developing your resume, use concise, clear sentences, and avoid overwriting or __________.

A

flowery language

118
Q

What happens to lanugo hair shortly after birth?

A

replaced either by vellus hairs or by terminal hairs

119
Q

Owning your own business or renting a booth in an existing salon, spa, or barbershop requires ____________.

A

a strong line of credit

120
Q

Finding a salon, spa, or barbershop whose culture __________ your image standards and goals is important for career growth and achievements.

A

complements

121
Q

When going over the directions for the exam, if there are things you do not understand, you should ___________.

A

ask the examiner

122
Q

The act of successfully sharing information between two people (or groups of people) so that the information is understood is called _________ communication.

A

effective

123
Q

You may want to schedule clients who are __________ late for the last appointment of the day or ask them to arrive earlier than their actual appointment time.

A

habitually

124
Q

What function does the hair root perform?

A

anchoring the hair to the skin cells

125
Q

What is trichology?

A

scientific study of hair and its diseases

126
Q

What is the term for excessive hair growth where hair does not normally grow?

A

hypertrichosis

127
Q

It is recommended that you begin building your portfolio __________.

A

while you are still in school

128
Q

Your interview outfit should be fashionable and flattering, as well as similar to the establishment’s ____________.

A

style culture

129
Q

What should be the primary concern when constructing the best physical layout for a salon, spa, or barbershop?

A

maximum efficiency

130
Q

Social media is a powerful tool when used correctly. You should not use it to __________.

A

forward spam

131
Q

After doing a site visit, it is important to send the salon, spa, or barbershop representative a __________.

A

thank-you note

132
Q

if you are involved with a scheduling mix-up, always remember to ___________.

A

be polite and never argue about who is correct

133
Q

What is lanugo hair?

A

fine, soft, downy hair

134
Q

How does thermolysis destroy hair follicles?

A

destroying them with alternating current

135
Q

What is rosacea a contraindication for?

A

waxing

136
Q

What is not a form in which hard waxes are available?

A

strips

137
Q

Your reactions to situations beyond your control and your ability to _________ in the face of challenges are critical to being successful in a people profession.

A

communicate effectively

138
Q

What is not true of laser hair removal?

A

it is considered a permanent hair removal method

139
Q

The first goal of every business should be to __________.

A

maintain current clients

140
Q

A ____________ is a written summary of a person’s education and work experience.

A

resume

141
Q

When choosing makeup for work, what should be your first priority?

A

accentuating your best features

142
Q

When taking notes, using key words or phrases helps identify ___________.

A

main points

143
Q

in a business plan, the owner’s resume and personal financial information would be found in the ____________.

A

supporting documents

144
Q

What is removing hair from the follicles via tweezing or waxing?

A

epilation

145
Q

It takes most new shops _________ to begin operating at full capacity.

A

six months

146
Q

Which of the following stimulates clear thinking?

A

exercise and recreation

147
Q

The final step in the client consultation is to __________.

A

repeat and review the consultation

148
Q

Why is it beneficial that each thread is discarded after use during the threading process?

A

makes threading hygienic

149
Q

One of the requirements for a partnership arrangement is ____________.

A

trust

150
Q

Which is the ability to deliver truthful messages, even if it is difficult?

A

diplomacy

151
Q

The daily maintenance of cleanliness by practicing good healthful habits is __________.

A

personal hygiene

152
Q

What shape does a hair follicle take?

A

small tube

153
Q

Which is the term used to describe the day-to-day actions and capabilities that help a person to be productive and well-rounded?

A

life skill

154
Q

When should the client consultation be performed?

A

before starting the actual service

155
Q

One important golden rule of communication for building a successful beauty industry career is to _________.

A

be aware of your body language

156
Q

Which question can a potential employer legally ask during an interview?

A

Are you authorized to work in the United States?