Part 1 Flashcards
what is anagen?
first stage of hair growth
One action step for success is to practice doing whatever helps you maintain ________________.
a positive self-image
A powerful portfolio will include letters of reference from __________.
former employers
Which of these items should be kept in your hygiene pack?
toothpaste
How long should your personal mission statement be?
one or two sentences
Which type of salon, spa, or barbershop is most likely to offer extras, such as head, neck, and shoulder massages?
high end
What type of skin might benefit from sugaring as an alternative form of epilation?
sensitive
Good communication skills reduce potential workplace __________.
Conflict
__________ may happen occasionally, but should not be a regular occurrence.
Broken nails
In how many states is booth rental allowed?
48
Which of the following is an example of a short-term goal?
graduating from beauty school in six months
Which of the following is considered a salon, spa, or barbershop’s nerve center?
reception area
Which of the following is the best form of advertising?
satisfied clients
The most important factor that will affect your test performance is your ___________.
mastery of course content
The typical independent salon, spa, or barbershop has about __________ stations.
5
When you trust your judgment, uphold your values, and stick to what you believe is right, you show that you:
believe in yourself
In addition to testing basic theory concepts, the written exam contains questions about your __________.
state board’s laws and rules
What is not contained within the pilosebaceous unit?
lanugo
Which of the following behaviors is not considered a good study habit?
staying up late and studying the night before a test
What direction is product applied during the spatula method of sugaring?
with the hair growth
What describes the arrector pili muscle?
appendage of the hair follicl
Soft skills are also known as ____________ skills.
communication
When happens during puberty?
Follicles switch from producing vellus hairs to terminal hairs.
On the day of an exam, it is important to arrive early with a self-confident attitude and be alert, calm, and __________.
ready for the challenge
When you learn to say “no” firmly but kindly, and mean it, you are demonstrating which time-management technique?
not taking on more than you can handle
What time-management tool helps you prioritize tasks and activities?
to-do lists
A wristwatch can help you stay on schedule; however, it must be __________.
waterproof
What is not a contraindication for facial waxing?
recent steam treatments
In addition to being free of dirt, it is important that your clothing is __________.
stain free
When communicating with your manager about an issue or problem, it is recommended that you _________ beforehand.
think of possible solutions
What process would you use to identify long-term and short-term goals?
goal setting
___________ skills are mastered at other jobs and can then be put to use in a new position.
transferable
What should you stress on your work resume?
accomplishments
Your image should __________ your clients.
earn the trust of
When preparing your professional resume, it is recommended that you _____________.
focus on information relevant to the position you are seeking
What is hirsutism?
unusual hair growth on body parts due to hormonal imbalance
Image enhancers __________.
improve the quality of your professional image
Establishing a professional online image is an essential __________ attribute.
image-building
To earn a client’s __________ and loyalty, be consistent by always having a positive attitude.
trust
Which of the following is an ownership structure controlled by one or more stockholders?
corporation
Any time you are applying for a position, you will be required to complete a(n) ___________.
application
As a beauty professional, do not attempt to fulfill the role of ___________, career guide, parental sounding board, or motivational coach for any of your clients.
counselor
What can lead to the production of new terminal hairs?
removing fine (vellus) hair on areas not covered by terminal hairs
The sixth step of the 10-step consultation method is __________.
show and tell
By not sharing the details of your relationship with a client, you are showing _________.
discretion
Which of the following should you do when it comes to social media?
: Post helpful content
What is the final stage of hair growth?
telogen
A __________ is a collection of photos and documents that reflect your skills, accomplishments, and abilities in your chosen career field.
portfolio
_______ supplies are used in daily business operations.
Consumption
Which type of salon, spa, or barbershop shares a national name, consistent image, and business formula that is used at every location?
franchise shop
Effective human relations and communication skills build _________, accelerate professional growth, and promote a positive work environment.
lasting client relationships
The ability to understand people is __________ to operating effectively in many industries.
the key
What direction is product applied during the hand method of sugaring?
against the hair growth
A ___________ is a written description of your business as you see it today and as you foresee it in the next five years.
business plan
Emotional stability plays a key part in successfully handling which of the following situations?
confrontation
What should clients avoid for at least 24 to 48 hours after waxing?
excessive heat
What is the acronym ACT used to help estheticians remember?
stages of hair growth
When taking the practical exam, which of the following behaviors is not likely to be beneficial?
Focus on what the other test candidates are doing as you work.
An advertising budget should not exceed _______ percent of your gross income.
3
One weak moment of __________ right before performing a service could spell disaster.
drinking coffee
Unless you are at least _________ percent booked all of the time, it may not be advantageous to rent a booth.
70
“I will study tomorrow instead of today” is an example of which of the following?
procrastination
How long must virgin hair be in order to remove it with waxing?
1/4 inch
A __________ is a great place to network with other professionals and industry representatives, learn about emerging trends, and take classes to expand your soft and hard skills.
conference
A ____________ is a guide to the actions of the organization.
mission statement
The basic question or problem in a test question is known as a __________.
stem
Because a significant number of people are sensitive or allergic to a variety of chemicals, salons, spas, and barbershops often have a __________ policy.
no-fragrance
Getting into the field and visiting shops and talking to owners, managers, educators, and professionals is known as ____________.
networking
The impression you project through both your outward appearance and your conduct in the workplace is __________
professional image
When you avoid sharing clients’ private matters with others, even your closest friends, you are practicing which type of behavior?
ethical
What is pellon used to make?
wax strips
Someone who is trained to do everything from recording sales and payroll to generating a profit-and-loss statement is called a(n) ____________.
full-charge bookkeeper
As a beauty professional, you should brush and floss your teeth and use __________ throughout the day as needed.
mouthwash
What is the function of a depilatory?
temporarily removing hair by dissolving it at skin level
Which term refers to understanding the strategies for successfully taking tests?
test-wise
SHAPES (which stands for Sensation, Heat regulation, Absorption, Protection, Excretion, and Secretion) is an example of __________.
an acronym
What is true of stainless steel slant-tipped tweezers?
They are a wax treatment essential.
What is the second stage of hair growth?
catagen
When interacting and communicating with coworkers, make every effort to remain ___________ and resist being pulled into spats and cliques.
objective
During your career journey, when is a great time to focus on achieving significant accomplishments that will strengthen your resume?
while you are in school
The cultural pulse of an organization often comes from __________.
the mission statement
While working, your clothing should always be stylish, comfortable, and __________.
functional
One reason for going into a partnership arrangement is to ______________.
have help running your operation
Facial hair __________.
should be neat and trimmed
A practical step for effectively communicating in the workplace is to __________.
believe in yourself
It is recommended that you allow how much time in your schedule to do the client consultation?
5–15 minutes
The most successful professionals stay informed, __________, up-to-date, and are on the cutting edge of their industry.
educated
When you meet an older client for the first time, you should __________.
ask how the client wishes to be addressed
The process of reaching logical conclusions by employing logical reasoning is called ____________.
deductive reasoning
What business time period would be appropriate for adding more locations or expanding the scope of the business?
years 5 to 10
The client __________ is the communication with a client that determines the client’s needs and how to achieve the desired results.
consultation
What is considered to be the only true method of permanent hair removal?
electrolysis
When answering a multiple-choice question, __________.
if two choices are opposites, one is probably correct
When you align your behavior and actions with your values, you are demonstrating ___________.
integrity
What is the removal of hair by means of an electric current that destroys the hair root?
electrolysis
The process of __________ is fulfilling one’s potential and requires a lifelong commitment.
self-actualization
What does the acronym IPL stand for?
intense pulsed light
Ensure that you are dressed for success by tuning in to __________.
the salon, spa, or barbershop’s culture
Removing _____ hair will cause the hair to lose its softness and uniformity.
vellus
The document also known as a client questionnaire, consultation card, or health history form is the client _________ form.
intake
If a new topic seems particularly overwhelming, what is a good way to help remember the information?
breaking the information into smaller segments
What is true of soft wax?
has a lower melting point than hard wax
What is another name for threading?
banding
As you interact and communicate with coworkers, you should be honest and __________.
sensitive
One of the most important life skills to remember and practice is __________.
being helpful and caring toward others
The first step of the 10-step consultation method is to __________.
review the intake form
Which of the following is possibly the least expensive way of owning your own business?
booth rental
What is the shape of the hair papilla?
cone
The kinds of services your business will offer and the quality of those services is found in what part of the business plan?
mission statement
In handling a client who is dissatisfied with a service, the ultimate goal is to __________.
make the client happy and willing to return for future services
Where is the hair bulb located?
base of the follicle
What is an ancient method of hair removal?
sugaring
What effect does galvanic electrolysis have?
chemically decomposing the hair follicle
If a client is revealing increasingly personal details, one recommended strategy is that you _________ or find a reason to excuse yourself, and when you return, start a new conversation topic or suggest a mini relaxation service.
change the subject
Salon, spa, and barbershop owners have no guarantee of __________.
Profits
When waxing the lip, where are there often nuisance hairs that bother the client?
the vermillion border
When developing your resume, use concise, clear sentences, and avoid overwriting or __________.
flowery language
What happens to lanugo hair shortly after birth?
replaced either by vellus hairs or by terminal hairs
Owning your own business or renting a booth in an existing salon, spa, or barbershop requires ____________.
a strong line of credit
Finding a salon, spa, or barbershop whose culture __________ your image standards and goals is important for career growth and achievements.
complements
When going over the directions for the exam, if there are things you do not understand, you should ___________.
ask the examiner
The act of successfully sharing information between two people (or groups of people) so that the information is understood is called _________ communication.
effective
You may want to schedule clients who are __________ late for the last appointment of the day or ask them to arrive earlier than their actual appointment time.
habitually
What function does the hair root perform?
anchoring the hair to the skin cells
What is trichology?
scientific study of hair and its diseases
What is the term for excessive hair growth where hair does not normally grow?
hypertrichosis
It is recommended that you begin building your portfolio __________.
while you are still in school
Your interview outfit should be fashionable and flattering, as well as similar to the establishment’s ____________.
style culture
What should be the primary concern when constructing the best physical layout for a salon, spa, or barbershop?
maximum efficiency
Social media is a powerful tool when used correctly. You should not use it to __________.
forward spam
After doing a site visit, it is important to send the salon, spa, or barbershop representative a __________.
thank-you note
if you are involved with a scheduling mix-up, always remember to ___________.
be polite and never argue about who is correct
What is lanugo hair?
fine, soft, downy hair
How does thermolysis destroy hair follicles?
destroying them with alternating current
What is rosacea a contraindication for?
waxing
What is not a form in which hard waxes are available?
strips
Your reactions to situations beyond your control and your ability to _________ in the face of challenges are critical to being successful in a people profession.
communicate effectively
What is not true of laser hair removal?
it is considered a permanent hair removal method
The first goal of every business should be to __________.
maintain current clients
A ____________ is a written summary of a person’s education and work experience.
resume
When choosing makeup for work, what should be your first priority?
accentuating your best features
When taking notes, using key words or phrases helps identify ___________.
main points
in a business plan, the owner’s resume and personal financial information would be found in the ____________.
supporting documents
What is removing hair from the follicles via tweezing or waxing?
epilation
It takes most new shops _________ to begin operating at full capacity.
six months
Which of the following stimulates clear thinking?
exercise and recreation
The final step in the client consultation is to __________.
repeat and review the consultation
Why is it beneficial that each thread is discarded after use during the threading process?
makes threading hygienic
One of the requirements for a partnership arrangement is ____________.
trust
Which is the ability to deliver truthful messages, even if it is difficult?
diplomacy
The daily maintenance of cleanliness by practicing good healthful habits is __________.
personal hygiene
What shape does a hair follicle take?
small tube
Which is the term used to describe the day-to-day actions and capabilities that help a person to be productive and well-rounded?
life skill
When should the client consultation be performed?
before starting the actual service
One important golden rule of communication for building a successful beauty industry career is to _________.
be aware of your body language
Which question can a potential employer legally ask during an interview?
Are you authorized to work in the United States?
