paper 3 Flashcards
what do you keep in mind for formal vs informal writing
audience
purpose
format
content
informal audience
family/friend
informal tone
friendly/chatty
no slang allowed
formal audience
formally known/unknown
formal tone
polite
informal purpose
keep in touch
info
inquiry
formal purpose
application
discussion/opinions
complaint
request
order
enquiry
gratitude
informal letter format
your address
date
formal greeting - Dear …
informal ending - Your best friend
formal letter format
your address
date
their address
formal greeting - Dear Sir or Madam or name if know
topic line
formal ending - Yours faithfully.
- sincerely if greeted with name
your signature and name
informal content
follow topic
plan opening + central points
formal content
follow topic
plan opening + central points
logical argument > examples
brief concise
useful phrases to arrange information logically
First of all… secondly… Finally, and worst of all…
In addition
Apart from the above
Furthermore, I would also like to draw your attention to
formal letter layout
(right) your address
- street
- suburb
- town
- post code
date
(left) their address
- position > The Manager
- company name
- address as above
Dear ___(if know name) OR Dear Sir or Madam/Sir/Madam (if don’t know name)
SUBJECT LINE
Opening:
- clear statement for why writing
> I am writing in/with reference to… I saw.. would like… receive
> I am writing in response/reply to…
> I am writing to complain about…
Body:
- 1-3 paragraphs
- formal, concise, polite
Conclusion:
- sum up > what action do you want to be taken
> I look forward to receiving your reply/hearing from you
> Thanking you in advance for your consideration
> Please find enclosed a copy of my CV for your perusal.
Yours sincerely/faithfully (corresponding with above)
signature
Name
position (if needed)
formal language
no contractions
no slang
informal letter layout
(right) your address
- street
- suburb
- town
- post code
date
(left) Dear ___
Body:
- 2+ paragraphs
- contractions
- informal punctuation!
Conclusion:
- thanks
- look forward to
Kind regards
Name
can’t wait
look forward to
about
in reference to
tell
inform
can
would be able to
please/would you
say
mention
answer
reply
also
furthermore
want
would like
keep in mind with letter of complaint
- be clear
- don’t be rude
im upset because
I am particularly unhappy about
no offense
I am sorry (to have) to say
i want to
i am very keen to
soften the blow
unfortunately
yippppeeeeee
i was delighted to hear that
let down
which was very disappointing
weigh up both sides
happily, … despite my request for
pay me back or give me smth
i should receive some compensation (okay freaky)
completely diff
is not what i expected
what i want to happen
what would suit me best is
amazing smash youre awesome
was most impressive
hold them accountable queen
even though you mentioned
supposed to
but in fact
whereas
only
actually
yucky
dissatisfactory
when given topic and stuff what do you do
- answer question words
- make up answers where not given
expressions when requesting information
- i would particularly like to know
- i would be interested in having more details about
- could you tell me smth abt
- does the programme organise
- I would be most grateful if
formal conjunctions
furthermore/moreover
in order to
therefore
nevertheless
when are application letters used
- with CV for job application
- individually to request form
- apply for bursary, grant, etc.
what terms used in application letter opening
apply for/interested in the position of… advertised in