Paper 3 Flashcards

1
Q

GCMT: Clothing market by size

A
  • USA = $326bn, 332M pop. & +40.5% growth
  • China (BRIC) = $294bn, 1410M pop. & +250% growth
  • India (BRIC) = $92bn, 1420M pop. & +109% growth.
  • Uk spent $1,075 per capita in 2022
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2
Q

GCMT: Consumer buying decisions and personal values

A
  • In 2023, the fashion industry faced persistent and deepening challenges, with slow growth in Europe and the US, and China’s weak performance.
  • In 2024, uncertainty, persistent inflation, and weak consumer confidence pose challenges for businesses.
  • China’s economy is facing challenges, but consumers show higher intent to shop for fashion.
  • The industry experienced a 20% decline in revenues due to Covid-19, with younger generations more likely to make purchasing decisions with conscience.
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3
Q

GCMT: Ethical Standards

A

In 2020, 61% of consumers deemed diversity in brand advertising important.
- 38% of UK adults need clearer information on sustainability.
- 37% want product origins.
- 20% need advertising promoting sustainability as the norm, indicating that consumers interested in a sustainable lifestyle may be more inclined to adopt ethical brands.

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4
Q

GCMT: Data Privacy Consumer Concerns

A
  • 61% feel cookie-fuelled ads are a creepy, uncool marketing tactics.
  • 35% felt frustration when they received marketing campaigns based on information they didn’t directly share with the brand.
  • 75% are not comfortable buying from a business that has poor personal data ethics.
  • 89% would be more likely to buy from businesses that make a commitment to protecting their personal data online.
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5
Q

GCMT: Sustainable fashion

A
  • Critics of fast fashion argue that it exploits workers in poorer nations and increases waste, filling landfills and damaging the environment. They seek sustainable fashion, such as long-lasting, recyclable clothes like bamboo socks.
  • Consumers also seek an environmentally friendly lifestyle, shopping locally and using small businesses with biodegradable materials.
  • Capsule wardrobes, popular on social media, reduce waste and increase clothing usage. Online shopping, while convenient, can increase waste as customers may not return items or forget to return them.
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6
Q

GCMT: ‘Sustainability of a brand is not a key factor in my decision of purchasing from them’

A
  • Strong disagree = 30.80%
  • Disagree = 29.28%
  • Neither agree nor disagree = 23.95%
  • Agree = 11.79%
  • Strongly agree = 4.18%
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7
Q

GCMT: The use of influencers

A
  • A Mckinsley report shows that 65% of consumers now rely less on fashion influencers due to increased awareness of sponsorships and oversaturation of marketing.
  • However, the influencer marketing industry is expected to reach $21.1bn in 2023, with influencers like Alix Earle using their online presence and personal connections to connect with consumers.
  • Influencers can help brands connect with consumers and sell products, despite the negative outlook on influencers initially.
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8
Q

FOB: Independents and multinationals

A
  • Sole trader = Etsy is where individuals can sell items such as crocheted clothing.
  • Partnerships = Target x Lilly Pulitzer in 2015 which created clothing, shoes, accessories etc.
  • Plcs = Adidas
  • Ltds = Uniqlo
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9
Q

FOB: UK clothing market

A
  • Fashion is 31% of UK e-commerce businesses.
  • The UK fashion and textile industry is dominated by SMEs (small to medium enterprises).
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10
Q

GCML: Asian production of clothes

A
  • Between 1970 and 1990, clothing production shifted from North America and Europe to Asia and countries like China due to the economic center of gravity shifting.
  • Countries like China, Bangladesh, and Sri Lanka are known for clothing production due to cheap labor and reduced trade barriers.
  • Clothing multinationals can benefit Vietnam by developing infrastructure, providing jobs, and improving trade links.
  • However, they can also challenge the country and government politically, leading to corruption and a decline in quality of life.
  • China, an emerging superpower, has a history of controversy and is part of the Regional Comprehensive Economic Partnership.
  • Indonesia, a significant player in the global clothing manufacturing industry, benefits from competitive labor costs and a skilled workforce.
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11
Q

GCML: China’s history of clothing manufacturing

A
  • China’s textile trade has grown since the Silk Road, with the implementation of the open-door policy attracting foreign direct investment (FDI) and boosting the manufacturing sector, particularly in textiles and clothing.
  • The industry has evolved to cater to high-end fashion brands and fast-fashion retailers.
  • However, it raises environmental and ethical concerns, including low wages, poor working conditions, and child labor.
  • Textiles are one of the most polluting industries globally, contributing to water and air pollution and waste generation.
  • To address these issues, China has implemented sustainable technologies like waterless dyeing and 3D printing.
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12
Q

GCML: Clothing manufacturing in the UK

A
  • Pre-pandemic = manufacturers relied on the strength on the Made in Britain label creating a desire from British made goods and brand such as Mulberry and Burberry.
  • Post-pandemic = many new entrants into the industry as artisan clothing producers have grown in numbers.
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13
Q

GCML: Sports Direct’s ethical concerns

A
  • ‘Modern day Victorian Workhouse’ is what the conditions of one of the factories were described as.
  • Not meeting ethical obligations = ruined reputation and higher labour turnover as employees leave or are fired from the 6-strike rule.
  • Higher recruitment and training costs from the turnover.
  • Loss of customers as they don’t trust the brand anymore.
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14
Q

GCML: Vietnam’s Garment and Textile Export Value and Growth

A

In 2022, Vietnam’s textile and garment exports soared to approximately $44 billion, a testament to the sector’s robust growth. This marked a 14.7% year-on-year increase, solidifying the Southeast Asian nation’s position as a formidable global garment exporter.

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15
Q

IGCM: Main retailers globally (physical shops)

A
  • Inditex (Zara) - $34.5bn
  • H&M - $21.4bn
  • Uniqlo - $16.8bn ​
  • Next - $6.1bn - predominantly in the UK not a wide global presence.​
  • Gap - $15.6bn - may have struggled to survive in the UK causing many closures of its High street stores nationally but this indicates that it has been more successful globally. ​
  • Lululemon - $8bn – owner has bought the company again because the person who took over from them previously took them into the mass market (MARKET DEVELOPMENT IN ANSOFF’S MATRIX) and it ‘lost it’s way’ - niche vs. Mass market.
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16
Q

IGCM: Main retailers globally (online shops)

A
  • NOTE: accounts are publicly available for US companies but not Chinese ones.
  • Shein (China)
  • JD.com (China)
  • Walmart.com (US)
  • Nike (US)
  • Temu (China)
  • The global marcet size is around $1500bn with the online sector as high as $580bn (40%) reflecting Covid times and the rise of online shopping
  • The e-commerce sector is forecasted to grow 8.5%
17
Q

FP: Statistics from Mintel

A
  • Mintel forecasts that UK clothing retail sales will pass £50bn in 2028.
  • The UK fashion and textile industry contributes £62bn to the UK economy - the sector supports 1.3 million jobs.
18
Q

FP: Asos

A

2019 - Revenue = £2,733.5m
- Gross profit = £1,334.3m
- Operating profit = £35.1m
- Net profit = £24.6m

2021 - Revenue = £3,910.5m
- Gross profit = £193.6m
- Operating profit = £190.1m
- Net profit = £177.1m

Mission = Be the world’s number one destination for fashion-loving 20-somethings. All about having freedom to express yourself, no judgement.

19
Q

FP: Chanel

A

2021 - Revenue = $15,639m
- Operating profit = $5,461m
- Net profit = $560m

2022 - Revenue = $17,224m
- Operating profit = $5,776m
- Net profit = $2,365m

Future developments
- New products
- Elevate the client experience
- Supply chain
- People
- Sustainability transformation

20
Q

FP: Primark

A

2019 - Revenue - £2,540m
- Gross profit - £341m
- Operating profit - £139m
- Net profit - £43m

2021 - Revenue - £2,338m
- Gross profit - £411m
- Operating profit - £119m
- Net profit - £32m

Business model - based on keeping prices low and offer the best value on the high street by low advertising costs and marketing through social media and shop windows and no online presence just in-store.
- making high-quality affordable fashion available to everyone.

21
Q

FP: H&M

A

2019 - Revenue = (£516,765,000)
- Gross profit = (£544,954,000)
- Operating profit = (£1,616,000)
- Net profit = (£3,570,000)

2021 - Revenue = (£465,391,000)
- Gross profit = (£373,288,000)
- Operating profit = £171,000,000
- Net profit = £99,715,000

Covid-19 = temporary closure of stores affect sales and reduction in customer traffic from social distancing in store when reopening. Online sales fared better but the company had to close 21 stores.

22
Q

FP: M&S

A

2023 - Online sales were up 5% and are than double pre-covid levels, now accounting for 22% of international Clothing and Home sales.
- Operating profit = £84.8m compared to £73.6m in 2021/22.
- Return rates have increased to 32.4% which increases costs and damages as it is time-consuming to refresh products to resell.

  • They are regarded as a good quality brand that is ranked highly value for money wise.
  • Offshoring a logistics hub to Croatia means they are reducing money on cost of service and can then spend on improving customer service and gain competitive advantage.
  • Objective is to grow international retail sales through capital-light partnerships and a multi-platform online business with global reach
23
Q

FP: Next plc

A

2022 - Physical shops revenue - £880m
- Online store revenue - £1,427m

2023 - Physical shops revenue - £885m
- Online store revenue - £1,498m

Milton Keynes store - next to high-end competitors to show upmarket image and boost brand presence
- Are able to have the capital for resources such as collection services.

Rushden Lakes retail park - The store has a Tui and Costa to feed into this ‘destination shopping’ experience and the retail park provides that. Next is targeting Brick-and-mortar shoppers to boost their physical store revenue.

24
Q

FP: Conclusions from M&S and Next

A
  • Next shows the value of online presence (rising star or cash cow)
  • 2/3 of Next revenue is online
  • Brick-and-mortar stores could be classified as going from a cow to a dog.
  • BUT The switch to online is slowing a bit with the rise of ‘destination shopping’ and high return rates.
  • Primark = streamlining costs from throwing away returns and low advertising costs.
25
Q

FP: Nike

A

2020 - Revenue = £37,403,000
- Gross profit = £16,241,000
- Operating profit = £3,115,000
- Net profit = £2,887,000

2023 - Revenue = £51,217,000
- Gross profit = £22,292,000
- Operating profit = £5,915,000
- Net profit = £6,201,000

Brand awareness:
- ‘Just do it’ slogan
- Sponsorship e.g. Cristiano Ronaldo
- Collab with celebs.

Market leader:
- only threats are really important to them in SWOT as they are established so they k now the SWO.
- A threat is their infamous child labour issues.

26
Q

FP: Charles Tyrwhitt shirts Ltd

A
  • British multi-channel clothing retailer, founded in 1986, specializes in shirts, ties, suits, casualwear, shoes, and accessories.
  • Established in 1997, it offers top-quality stylish clothes for men at unbeatable value for money.
  • The company seeks manufacturers who combine technical ability, quality, price, and delivery speed.
  • They manufacture in countries like Vietnam, India, China, Bangladesh, and Sri Lanka, focusing on modern technologies and facilities in Asia for non-iron shirts production.
27
Q

FP: Charles Tyrwhitt (part 2)

A
  • The company offers a competitive salary and benefits package, including generous holiday allowances, health and wellbeing benefits, pension, paid parental and sick leave, employee discounts, childcare vouchers, long service awards, and excellent bonus potential.
  • They also employ talented line managers and offer various learning and training opportunities, including an apprenticeship program.

2021 - Revenue - £185,177,000
- Gross profit - £115,936,000
- Operating profit - £43,056,000
- Net profit - £42,839,000

2022 - Revenue - £107,754,000
- Gross profit - £63,139,000
- Operating profit - (£10,982)
- Net profit - (£11,629)

28
Q

FP: Covid, inflation and rising energy costs

A
  • The Covid-19 pandemic has facilitated an increase in online shopping, boosting revenue for clothing retailers like Debenhams.
  • However, rising inflation and energy costs have made raw materials and production more expensive, potentially affecting new product ranges.
  • Despite these challenges, revenue is expected to increase significantly by 2026, with cheaper brands like Primark becoming more expensive.
29
Q

FP: Clothing ‘non-essential’ in the pandemic

A
  • During the COVID-19 pandemic, many consumers stopped buying clothing due to the lack of a need to dress up.
  • Others resorted to purchasing items that fill style holes in their closet (US).
  • In Iran, economic challenges and higher inflation rates led to a decrease in clothing shopping, highlighting the need for brands to diversify.
30
Q

FP: Covid and the aftermath

A
  • Dry cleaning demand decreased in the UK, leading to retailers diversifying and becoming parcel drop-off points.
  • Men’s suits sales fell sharply in 2020 and are expected to continue declining between 2023-27. M&S grew its food hall space to offset this loss.
  • Online shopping surged during and after Covid, but it led to returns as people couldn’t try on items and costly returns processes. Companies prefer not to sell used items, causing waste and reducing footfall on highstreets as online is preferred.
31
Q

BG: UK apparel retail market

A
  • The UK retail industry is expected to grow at a CAGR of 2.3% between 2020 and 2025, reaching £394.4 billion.
  • Clothing and accessories are expected to grow at 6.1% to reach £55.9 billion by 2025.
  • The apparel retail market, including baby, toddler, and casual wear, had total revenues of $41.3 billion in 2020, with womenswear being the most lucrative segment.
  • Pay later options like Klarna e.g., 30 days or a month delayed payment, are incentivizing fast fashion purchases, but could slow spending in the long term due to rising debt levels.
32
Q

E: Retail sector powered by start-ups

A
  • 19% of 1060 surveyed own an independent business.
  • Retail was the most popular sector for start-ups e.g., Etsy facilitating this on their platform.

Drivers behind retail start-ups:
- Earn more money
- Be their own boss
- Needing greater flexibility

33
Q

DM: UK clothing retailers distribution

A
  • Department stores and supermarkets provide a tactile shopping experience, with location choice, store design, and efficient inventory management attracting foot traffic. They offer unique advantages like hands-on customer service and clothing try-ons.
  • Online retail, driven by globalization, has increased CO2 emissions and environmental impacts.
  • Specialists like H&M have few competitors, a specialized targeted market, and a serviceable available market.
34
Q

DM: Cole Buxton - Luxury Sportswear

A
  • Cole Buxton, a high-end sportswear brand, has entered the saturated clothing market by selling its products online.
  • The brand pays DSL to distribute its tracksuits and maintains a stock at its London office.
  • They also distribute through Selfridges, offering prices ranging from £95 for a T-shirt to £295 for a Fleece bomber jacket.
  • By using the internet, Cole Buxton competes on non-price factors like advertising and influencer promotion.
  • Their high-end pricing is based on their commitment to ethical and environmental responsibility, using sustainable materials and eco-friendly production processes.
  • Their premium pricing may be a form of psychological pricing, reflecting the high quality of their products and their commitment to longevity.
35
Q

DM: Next Business Model

A
  • 7 UK depot and 2 international hubs (as of 2020)