Paper 1 Divider 19 Flashcards

1
Q

Employee motivation is needed

A
  • decrease unit costs
  • increase labour productivity
  • costs are spread over more units of outputs
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2
Q

Maslow

A
  1. Self actualisation
  2. Esteem
  3. Social
  4. Safety
  5. Psychological

-believed that not everyone is motivated by the same thing

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3
Q

Maslow adv

A

-acknowledges that everyone isn’t motivated by the same thing, so there is a variety of ways to motivate

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4
Q

Maslow disad

A

All employees dont order these needs in order

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5
Q

Taylor

A
  • scientific management, employees are only motivated by money
  • focuses on productivity and output
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6
Q

Taylor adv

A

Will work if people are motivated by money

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7
Q

Taylor disad

A

Not everyone is motivated by money

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8
Q

Herzberg two factory theory

A

Suggests that these motivate employees an factors can affect them

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9
Q

Herzberg adv

A

Job satisfaction: achievement, enrichment, responsibility

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10
Q

Herzberg disad

A

Job dissatisfaction: pay, working conditions, relations

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11
Q

Financial methods, salary schemes

A
  • employees are paid according to given period of time
  • adv: encourages workers to be more efficient
  • disad: cant earn more money for working longer hours
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12
Q

Financial methods, profit sharing

A
  • a proportion of profit is shared out to employees
  • adv: helps encourage staff to accept change
  • disad: person doesn’t have control over the reward
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13
Q

Financial methods, piece rate

A

Where workers get paid by output and the number of finished items they produce

  • adv: increase output
  • disad: rushed output, bad quality
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14
Q

Financial methods, performance related pay

A

When employees reach targets and objectives

  • adv: rewards linked objectives
  • disad: some certain employees may not be rewarded
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15
Q

Financial methods, commission

A

Workers are paid in additional amount on top of their salary

  • adv: encourages employees to increase sales
  • disad: staff pressuring customers to purchase staff
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16
Q

Non financial methods, job enlargement

A

Giving an employee more tasks

  • adv: increase motivation, more interesting
  • disad: more training
17
Q

Non financial methods, empowerment

A

More decision power making, no supervision

  • adv: fresh helpful ideas
  • disad: need supervision to ensure they don’t increase costs
18
Q

Non financial methods, job enrichment

A

More responsibility and authority

  • adv: increase motivaton, employees like challange
  • disad: increase training costs
19
Q

Non financial methods, team working

A

Work in groups to achieve common objectives

  • adv: tasks completed quicker
  • disad: could cause arguments