paper 1 Flashcards
what is a mass market ?
targets all consumers
- more generalised products
what is a niche market?
- appeals to much smaller segment
- focus on specialist want/need
pros and cons of mass markets
- economies of scale
- more consumers to target
-high levels of competition
pros and cons of niche markets
- higher profit margins
- less competition
- loyalty from customers
- smaller target market
- no EOS
- may be risky as doesn’t appeal to large amounts of people
what is a dynamic market?
constantly changing eg. fashion
what is risk?
the chance of failure
what can risk lead to?
lack of security
- financial loss
- failure
what is uncertainty?
when a business doesn’t know the outcome of a situation
what does market research usually focus on?
- demand
- competition
- target market
what is qualitative research
- not numerical
- opinions/ views of consumers
- higher detail levels
what is quantitative research
figures/ facts
-can easily be recorded and grouped
what is sampling?
when a business selects a sample of population to collect data from (choose a cross- section)
pros and cons of sampling
- reduces costs
- less time consuming
-may not be representative of full TM
segmentation groups
demographic
behavioural
geographical
income
what is market mapping used for?
to identify a gap in market that could be exploited
-looks at price and quality
what is the design mix
- functionality (how it works / reliability)
- economic manufacture (does it allow profit to be made)
- aesthetics (how something looks/feels)
what is PR (public relations)
- business reputation
- good public image
what is sales promotion
aim to boost sales by introducing temporary promotion (eg. buy 1 get 1 free)
what is price skimming
when a business initially sets a high price and gradually lowers it over time
(aim= to maximise revenue/ cover costs)
4 factors that influence pricing
- degree of competition
- nature of product
- costs
- product life cycle
what is price penetration?
when a business initially sets a low price and gradually increases it over time
(aim= to increase market share)
what is cost-plus pricing?
add a mark-up onto of cost to produce (percentage added)
what is competitive pricing?
pricing set depending on what other businesses in market are charging
what are the 2 influences that social trends have on pricing?
- price-comparison websites
- technology
3 types of distribution channels
- traditional (manufacturer- wholesaler-retailer-consumer)
- modern (manufacturer- retailer- consumer)
- direct (manufacturer- consumer)
what are the stages of product life cycle?
- research and development
- introduction
- growth
- maturity/ saturation
- decline
what is a extension strategy?
methods used to delay or stop decline
4 features in boston matrix
- problem child
- cash cow
- rising star
- dog
dog in boston matrix
low market share, low market growth
rising star in boston matrix
high market share, high market growth
cash cow in boston matrix
high market share, low market growth
problem child/ question mark in boston matrix
low market share, high market growth
what is an enterprise
come up with new ideas/ making improvements
what is a franchise
when a business sells another business the right to use name/ sell products
franchising advantages
- cheaper that opening new stores
- aids growth
- increases brand awarenesss
- paid royalties
franchising disadvantages
- looses control
- could lead to bad reputation if ran badly
indicators of economic growth
- HDI (human development index)
- GDP (gross domestic product)
- GDP per capita (total divided by population )
what is capacity utilisation?
measures existing output relative to maximum output
what is quality assurance
- staff checking at each stage
- aims to prevent mistakes and self checking
- ‘zero-defects’
what is quality control
- checking product at the end
- checks that standards have been met
quality assurance advantages
- motivates staff as more ownership of work
- prevents mistakes
- less waste
quality control disadvantages
- time consuming as gone through all stages already
- wasteful of faults are found
quality control advantages
- accurate as dome by specialists
- ensures standards are met