PAM: 2-COBIT 5 PAM Overview

Question 0

How process capabilities are expressed in COBIT PAM?

Answer 0

Through capability attributes that are grouped in capability levels

Question 1

What is the basic structure of COBIT 5 PAM?

Answer 1

A two dimensions (Process & Capability) model for process capability that use (Process Attributes) to provide a measurable characteristics for (Process Capability)

Question 2

What is the meaning of the process capability level (Level 0 Incomplete process)?

Answer 2

• The process is (not implemented) or (fails to achieve its process purpose)
• There is (little or no evidence) of any systematic achievement of the process purpose

Question 3

What is the meaning of the process capability level (Level 1 Performed process (one attribute))?

Answer 3

The implemented process achieves its process purpose

Question 4

What is the meaning of the process capability level (Level 2 Managed process (two attributes))?

Answer 4

• The performed process is now implemented in a managed fashion (planned, monitored and adjusted)
• its work products are appropriately (established, controlled and
  maintained)

Question 5

What is the meaning of the process capability level (Level 3 Established process (two attributes))?

Answer 5

• The described managed process is now implemented using a defined process that is capable of achieving its process outcomes

Question 6

What is the meaning of the process capability level (Level 4 Predictable process (two attributes))?

Answer 6

The described established process now operates within defined limits to achieve its process outcomes.

Question 7

What is the meaning of the process capability level (Level 5 Optimizing process (two attributes))?

Answer 7

The described predictable process is continuously improved to meet relevant current and projected business goals

Question 8

What are the two types of assessment indicators that COBIT 5 has?

Answer 8

• Process performance indicators, which apply exclusively to capability level 1
• Process capability attribute indicators, which apply to capability levels 1 to 5

Question 9

What are the assessment indicator (Process performance indicators)?

Answer 9

• Specific for each process and are used to determine whether a process is at capability level
• Consist of base practices and work products and are exclusive to level 1

Question 10

What are the assessment indicators (The process capability attribute indicators)?

Answer 10

• They are generic for each process attribute for capability levels 1 to 5
• Level 1, however, has only a single generic practice indicator for capability that aligns directly to the achievement of the specific performance indicators outlined in the process reference model

Question 11

What is the capability level that does not have any process attribute or assessment indicators?

Answer 11

Capability level 0