PAE 3: PROJECT MANAGEMENT SKILLS (PART 1) Flashcards
areskills required to plan, manage, execute and finish projects. Both hard and soft skills are a part of project management skills because they help delegate and prioritize tasks, manage resources, analyze problems, report progress, and analyze project performance.
PROJECT MANAGEMENT SKILLS
isthe ability to guide and influence people to achieve a common goal.It’s a social process that involves interpersonal skills, values, and a commitment to success.
LEADERSHIP
isa set of mindsets and behaviors that aligns people in a collective direction, enables them to work together and accomplish shared goals, and helps them adjust to changing environments.
LEADERSHIP
is abouthelping others reach their potential while also ensuring that the team achieves its goals
LEADERSHIP
refers tothe ability to inspire and guide individuals within a government agency or public sector organization to achieve goals that benefit the community, often requiring a focus on ethical decision-making, effective communication, and navigating complex bureaucratic structures while prioritizing public service and accountability.
LEADERSHIP
it means that people can trust you and follows through on their obligations
DEPENDABILITY
is a valuable leadership skill that can help to move projects along faster and improve efficiency
DECISIVENESS
is a set of practices that includestalent acquisition, onboarding, development, andretention, all while providing continuous support to the organization and individual employees
PEOPLE MANAGEMENT
Refers to the practices of recruiting, developing, motivating, and retaining employees within government agencies and public sector organizations, focusing on ensuring ethical standards, fair treatment, and aligning employee goals with the broader public service mission, often within the constraints of civil service regulations and political considerations;essentially, it’s the application of human resource management principles specifically to the public sector.
PEOPLE MANAGEMENT
isthe practice of leading, developing, and motivating employees to achieve their best performance
PEOPLE MANAGEMENT
also known as ‘soft skills’, are harder to define than technical skills. They include skills such as workplace communication, trust, and patience, to name a few and put simply they arethe skills you need to treat, communicate with and lead your people as a manager for maximum results
PEOPLE MANAGEMENT
applies tothe exchange of ideas and thoughts within two or more individuals. It can be done through writing, speech, gestures, symbols, or written communication
COMMUNICATION
Refers tothe exchange of information and ideas between public institutions and citizens.It’s a vital part of public policymaking and good governance.
COMMUNICATION
components of communication
- sender
- message
- receiver
isa strategic discussion that involves two or more partiesto resolve an issue in a way that each party finds acceptable
NEGOTIATION
isthe art of reaching a mutual agreement through discussion and compromise. It’s a vital skill in both personal and professional life for achieving
NEGOTIATION
refers tothe process where government officials and public sector employees engage in dialogue and compromise with various stakeholders, like citizens, businesses, or other government agencies, to reach agreements on policies, budgets, contracts, or other important decisions, often prioritizing the public interest over individual gains, while navigating complex political and ethical considerations..
NEGOTIATION
Purpose of negotiation
Resolving conflicts
Problem-solving
Reaching agreements
isthe process of identifying and handling conflicts in a way that minimizes negative impacts and increases positive outcomes.The goal is to improve group outcomes, such as performance and effectiveness.
CONFLICT MANAGEMENT
refers tothe process of using strategies and techniques to effectively handle disagreements and disputes that arise within a government agency or between the government and its constituents, aiming to resolve conflicts constructively while upholding the public interest and maintaining a functional working environment;this often involves identifying the source of conflict, facilitating open communication, and finding solutions that satisfy all parties involved.
CONFLICT MANAGEMENT
conflict management strategies
Collaboration
A cooperative approach that involves open communication, shared ideas, and a willingness to compromise.
Compromise
A fair and balanced approach where both sides give up something to reach an agreement.
Accommodating
A style where one party tries to fulfill the other party’s needs at their own expense.
arethe competencies you rely on as you work through disagreements– whether you’re doing so for yourself or are serving as the mediator between other colleagues or your direct reports
CONFLICT MANAGEMENT SKILLS
arethe processes of preparing and structuring tasks to achieve goals.They are important skills for managing time and resources, and can help reduce stress and increase productivity.
PLANNING AND ORGANIZATION
Refers to the critical function of setting clear goals, identifying necessary actions, and structuring an administrative system to effectively achieve those goals, encompassing processes like strategic planning, program development, resource allocation, and coordinating activities across different departments to deliver public services efficiently and equitably;
PLANNING AND ORGANIZATION
is how we structure the plan, and how we go about completing the task itself.
ORGANIZATION
refers to the research and preparation needed before the completion of a task.
PLANNING
