PA Damage Appraisal License Exam

Question 1

What are the two main components of a door shell?

Answer 1

Inner Door Panel and Outer Door Panel

Question 2

Which part allows a window to go up and down?

Answer 2

Window Regulator

Question 3

What is the reason to check to see if there is damage to a firewall?

Answer 3

To Minimize Mechanical Issues

Question 4

In Front Wheel Drive vehicles, what part combines the Transmission and Differential?

Answer 4

Transaxle

Question 5

(PHOTO) What tool would you use to fix a damaged tailpipe?

Answer 5

Tailpipe Expander

Question 6

(PHOTO) What is the red paint under the car in the photo?

Answer 6

Overspray

Question 7

(Photo) What goes on the Lower Quarter Panels and under Rocker Panels?

Answer 7

Gravel Guard

Question 8

(PHOTO) What type of pull would you use for Quarter Panel damage?

Answer 8

Mini-Frame Bench / Full-Frame Bench

Question 9

What would need to be added to an estimate for an LKQ door?

Answer 9

Mark-up to the shop

Question 10

What are the 3 electrical engine circuits?

Answer 10

Starting, Ignition, and Charging

Question 11

The high mount lamp on the rear of a car goes on when…?

Answer 11

The driver hits the breaks

Question 12

(PHOTO) What is the truck bed liner material?

Answer 12

Spray-On

Question 13

(PHOTO-Black Rim Wheel) What type of wheel?

Answer 13

Slotted Steel- (quizlet says Aluminum but the slotted steel wheel is behind the matte black rim)

Question 14

If only a dog leg is damaged, what would you allow for?

Answer 14

Sectioning

Question 15

Where is the heating core located?

Answer 15

Under the Cowl

Question 16

What can’t the insurance commissioner do?

Answer 16

Endorse an insurance company

Question 17

How to repair scratches on a headlight?

Answer 17

Sanding and buffering

Question 18

If you are ordering a floor pan, what should you check?

Answer 18

Check to see if the rails come with the floor pan as well

Question 19

What could be signs of a damaged strut?

Answer 19

Fresh oil leaking (answer may also mention tilting, but the fresh oil leaking is the first part of the answer)

Question 20

There appears to be frame damage, what should be added to the estimate?

Answer 20

Set-up and measure

Question 21

What part of the tire contacts the rim of the wheel?

Answer 21

Bead

Question 22

Where is the sill plate attached?

Answer 22

On top of the Inner Rocker Panel

Question 23

Why would you sometimes not consider blending a bumper when repairing a fender?

Answer 23

They are made of different substrates/materials

Question 24

How many days do you have to inspect a vehicle?

Answer 24

6 Working Days

Question 25

How many days do you have to send a total loss settlement to the customer?

Answer 25

5 Working Days

Question 26

How long can a prison sentence be each violation determined by the commissioner?

Answer 26

1 year

Question 27

How much is the fine for each violation?

Answer 27

$500

Question 28

Consequences of insurance violations

Answer 28

fine and/or imprisonment

Question 29

What can’t an appraiser do?

Answer 29

Appraisers can never sell vehicle salvage

Question 30

(PHOTO) What is the term for a worn rotor?

Answer 30

Scoring

Question 31

Requirements to be a PA Damage Appraiser

Answer 31

• 18 y/o +
• Pass state exam
• be trustworthy and of good character

Question 32

What is not a requirement to be a PA Damage Appraiser?

Answer 32

Be a resident of PA (you either have to be a resident of PA or be a resident of a state that allows their residents to be a damage appraiser in PA)

Question 33

How to check for small dents?

Answer 33

Use a Grid Reflection Board

Question 34

What type of headlight improved aerodynamics, is designed for a specific model. and is contoured?

Answer 34

Composite

Question 35

What type of glass do windshields have?

Answer 35

Laminated (when windshields shatter, the laminated portion helps keep the windshield together, preventing glass fragments from hurling at passengers)

Question 36

Why type of glass is found in windows and rear windows?

Answer 36

Tempered (stronger than laminated glass and when broken, the glass shatters into small, cube-shaped fragments)

Question 37

(PHOTO) What type of glass tint is shown?

Answer 37

Privacy glass (photo of tinted back glass)

Question 38

If you have to replace the outer wheelhouse, what else should you add to the estimate?

Answer 38

Add for Undercoating

Question 39

In the engine, the pistons are connected to the _____ by connecting rods?

Answer 39

Crankshaft

Question 40

Which part is a part of the engine’s cooling system?

Answer 40

Radiator