PA Damage Appraisal License Exam Flashcards
What are the two main components of a door shell?
Inner Door Panel and Outer Door Panel
Which part allows a window to go up and down?
Window Regulator
What is the reason to check to see if there is damage to a firewall?
To Minimize Mechanical Issues
In Front Wheel Drive vehicles, what part combines the Transmission and Differential?
Transaxle
(PHOTO) What tool would you use to fix a damaged tailpipe?
Tailpipe Expander
(PHOTO) What is the red paint under the car in the photo?
Overspray
(Photo) What goes on the Lower Quarter Panels and under Rocker Panels?
Gravel Guard
(PHOTO) What type of pull would you use for Quarter Panel damage?
Mini-Frame Bench / Full-Frame Bench
What would need to be added to an estimate for an LKQ door?
Mark-up to the shop
What are the 3 electrical engine circuits?
Starting, Ignition, and Charging
The high mount lamp on the rear of a car goes on when…?
The driver hits the breaks
(PHOTO) What is the truck bed liner material?
Spray-On
(PHOTO-Black Rim Wheel) What type of wheel?
Slotted Steel- (quizlet says Aluminum but the slotted steel wheel is behind the matte black rim)
If only a dog leg is damaged, what would you allow for?
Sectioning
Where is the heating core located?
Under the Cowl
What can’t the insurance commissioner do?
Endorse an insurance company
How to repair scratches on a headlight?
Sanding and buffering
If you are ordering a floor pan, what should you check?
Check to see if the rails come with the floor pan as well
What could be signs of a damaged strut?
Fresh oil leaking (answer may also mention tilting, but the fresh oil leaking is the first part of the answer)
There appears to be frame damage, what should be added to the estimate?
Set-up and measure
What part of the tire contacts the rim of the wheel?
Bead
Where is the sill plate attached?
On top of the Inner Rocker Panel
Why would you sometimes not consider blending a bumper when repairing a fender?
They are made of different substrates/materials
How many days do you have to inspect a vehicle?
6 Working Days
How many days do you have to send a total loss settlement to the customer?
5 Working Days
How long can a prison sentence be each violation determined by the commissioner?
1 year
How much is the fine for each violation?
$500
Consequences of insurance violations
fine and/or imprisonment
What can’t an appraiser do?
Appraisers can never sell vehicle salvage
(PHOTO) What is the term for a worn rotor?
Scoring
Requirements to be a PA Damage Appraiser
- 18 y/o +
- Pass state exam
- be trustworthy and of good character
What is not a requirement to be a PA Damage Appraiser?
Be a resident of PA (you either have to be a resident of PA or be a resident of a state that allows their residents to be a damage appraiser in PA)
How to check for small dents?
Use a Grid Reflection Board
What type of headlight improved aerodynamics, is designed for a specific model. and is contoured?
Composite
What type of glass do windshields have?
Laminated (when windshields shatter, the laminated portion helps keep the windshield together, preventing glass fragments from hurling at passengers)
Why type of glass is found in windows and rear windows?
Tempered (stronger than laminated glass and when broken, the glass shatters into small, cube-shaped fragments)
(PHOTO) What type of glass tint is shown?
Privacy glass (photo of tinted back glass)
If you have to replace the outer wheelhouse, what else should you add to the estimate?
Add for Undercoating
In the engine, the pistons are connected to the _____ by connecting rods?
Crankshaft
Which part is a part of the engine’s cooling system?
Radiator
