P3 Flashcards

1
Q

FINE WINE

A

A fine wine is one that usually comes from a classic region of production and is made by a top producer from that region. It is usually among the best examples of type, is made usually in limited quantities, is usually capable of extended ageing, and is expensive on release and builds value on the secondary market.

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2
Q

Wine Consumers

A

Anyone who buys or consumes wine. Many different kinds of consumers, with different levels of wine knowledge. The majority of consumers are low-involvement consumers, whose knowledge of wine and the wine industry is low and who are actively not interested in acquiring further knowledge (Limited Consumer Knowledge = LCK). At the other extreme are consumers with greater knowledge (Greater Consumer Knowledge – GCK) who are more diversified in their consumption and .

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3
Q

NEXT GENERATION CONSUMER

A

The next generation of consumers are those not consuming wine now; this includes younger consumers (“Gen Z” - less than 25 years’ old), but also consumers of all ages in emerging or unestablished markets, as well as consumers in mature markets who are not currently drinking wine.

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4
Q

WINE INDUSTRY

A

Refers to all businesses involved in the production, distribution, and selling of wine, as well as to organisations or individuals communicating about wine or supplying components to wineries (labs, bottling manufacturers, etc)

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5
Q

WINE QUALITY

A

Wine quality can be measured by elements like concentration of fruit, the balance of that fruit with structural components, complexity and length of finish, as well as being fault free. A wine that is of ‘better quality’, is one that has a greater degree of these elements than most, and it will usually have a high degree of typicity.

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6
Q

GLOBAL WINE MARKET

A

Consists of all sales and purchases of wine made around the world, whether these trades are made within the wine trade or to an end consumer. Estimated as 260 MHL in 2020 (US$417B in 2020)

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7
Q

Small Wine Estate

A

Wine producer growing and making its wine (as opposed to purchasing fruit). “Small” will be relative to the region, but generally <10,000 cases; in some areas, <5,000 cases

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8
Q

Intermediaries

A

Layers between the producer and consumer, including brokers, importers,distributors, negociants, retail / restaurants. Can add both cost and value through selection/expertise. In many markets, intermediaries are mandated by law (ie US - three tier system, Swediesh systembolaget) that create either monopoly or business advantages for the tier. In others, tradition reinforces their role (ie courtiers in Bordeaux)

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9
Q

Producer

A

Business that is creating the wine product. Ranges from domaine grower/producers to v. large scale winemakers such as Accolade or Gallo.

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10
Q

On Trade

A

Wine selling location where the wine is consumed at the premise. Ranges from self-serve enomatic machines in grocery to high end Michelin restaurants with trained staff.

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11
Q

Off Trade

A

Wine selling location where the wine is taken away and consumed offsite. Ranges from grocery to specialists.

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12
Q

Global Supply and Demand

A

According to OIV data, was last in balance in 2017, with the exceptionally low production match demand. 2018 was the most recent high volume vintage with droughts, fires, and frost affecting yields in 2019 and 2020 bringing production almost to balance. 2020 consumption dropped as a result of lock downs and significant demand disruptions

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13
Q

Supply / Demand imbalance

A

Mismatch between supply and deman that creates price inflation or depreciation. Will have regionally specific inbalances or grape variety imbalances as the result of the very long time between planting and production (ie Syrah in California, Chardonnay in Australia)

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14
Q

Consolidation

A

The combining of single entities into a more effective or coherent whole. Process in which larger (usually) companies purchase smaller competitors OR purchase for vertical integration. Goal is to increase market share or create/increase competitive advantage. Happening in every tier of the industry. Generally the most consolidated tiers are those with the highest barriers to entry (ie glass manufacturers). Regulation may limit consolidation (ie retail tier in CO or MA in the US) or encourage monopoly conditions (ie Systembolaget)

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15
Q

Brand Manager

A

Role at a supplier or importer responsible for both short term sales/marketing planning as well as long term brand positioning/brand standards. Generally helps manage: distribution strategy, allocation of resources for sales/marketing programs and execution of marketing (social media, advertising, PR), supplier relationships, 5 and 10 year production targets, performance analysis. This role at a distributor is responsible for executing the market execution of national or global strategy for their portfolio of brands.

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16
Q

Brand Performance

A

Performance of a brand vs. set targets, usually based on the identified KPI’s

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17
Q

Key Statistics

A

KPI’s (Key Performance Indicator): Stage of brand development (ie mature vs. launching) will determine what KPI’s are prioritized. Often includes: Cases, Growth %, Revenue/Case, Profitability, Points of Distribution (PODS), On/Off channel split (Quality of distribution), Turn / Velocity (cases/account), Inventory levels (MOH), Performance vs. targets

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18
Q

Consumer

A

Purchaser of wine. Often segmented by demographic (age/generation, HHI (wealth), region, education levels) or psychographic (relationship to product, ie engaged vs. casual)

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19
Q

Greatest ROI

A

ROI = return on investment. Measurement used for evaluating the success of sales/marketing programs. Notoriously low/challenging to achieve in the production side of the industry. ROE = return on ego a motivator for a lot of wealthy entrants to the industry. As private equity $$ moves into regions (ie Napa, Sonoma, Oregon to a lesser extent), ROI becomes a key metric. For long term investors, focus more on other measures. Other aspects of the industry will have better opportunities for ROI

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20
Q

Export Director

A

Position at a producer responsible for global sales strategy and importer relations. Will set and/or monitor the global pricing standards and work with the importer for channel and distribution strategy as well as annual sales targets. Will monitor inventory and assist with market work.

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21
Q

Established Wine Company

A

A wine company that has already achieved profitability and built brand awareness. Will be focused on customer acquisition and retention as well as ongoing increase in revenue and profitability

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22
Q

Market Potential

A

The upper limits of the market for a specific product at a certain time.

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23
Q

Risks

A

External threats that may make business more challenging. Usually macro impacts such as weather/climate change or economic / political turmoil, regulatory changes.

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24
Q

Commercial standpoint / Short term success

A

Tied to revenue and profitability. For a Bordeaux Chateau focused just on commerial success, might release all or most wine to market, agressively raise price in top vintages, and cut costs where possible

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25
Q

Brand building standpoint / Long term success

A

Tied to awareness and brand positioning. For a Bordeaux Chateau focused on long term success, might choose to keep inventory back for later release, moderate price increases to ensure a more even increase and spend money for activities like visiting top markets for trade work.

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26
Q

Profitable

A

Business that is able to reliably have a profit after all expenses/debt servicing is complete.

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27
Q

Wine industry supply chain

A

Sequential process of production and distribution of an item

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28
Q

Fragmentation

A

Breaking into various parts. Opposite of consolidation

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29
Q

Virtual Winery

A

A label that has no branded winery or physical vineyards - low capital requirements usually with more focus put towards brand development, sales & marketing.

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30
Q

Strong wine brand

A

A brand with strong consumer recognition, high turn, increasing sales/velocity/price and with demand ahead of supply.

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31
Q

Wine labels

A

Means any descriptive matter, written, printed, marked, embossed or impressed on, or attached to the packaging, that gives information to consumer about product.

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32
Q

Trend

A

A general direction through time. Can be short or long term

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33
Q

Price promotion

A

Limited time price discount with the goal of driving increased sales volume. Very important tactic in grocery store distribution (55% of wine sales at Waitrose are on promotion), but also important in burgeoning online sales channel. Will often be promoted against a “false frontline” (a falsely high SRP cross through to show a large discount). Various types of promotions include: BOGO (buy one, get one - Publix grocery stores in FL; Nickel Sale at BevMo), linked promos (ie buy XYZ Zinfandel, get $5 off steak). With grocery loyalty programs, have ability to target promotions via companies like Catalina (ie if someone buys Cavit, feed them a coupon for Santa Margherita). Regulations manage what type of promotions are allowed, usually connected to health concerns. In UK, unit minimum pricing helps set price controls. In other markets, BOGO’s or happy hour pricing are illegal. In some markets, mandatory minimum mark-ups control pricing (ie in Ohio, have a mandatory 33% mark-up) while in others, selling below cost (only done with big brands as loss leaders) is allowed. in online, most promotions are tied to volume purchase or free shipping. Sainsbury’s does 50% off during key periods (ie half price Champagne at the holidays) In online channels, some sophisticated dynamic pricing models that adjusts promotions offered and pricing based on data about the person shopping.

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34
Q

Own labels / Private Labels

A

Products manufactured by one company for sale undet another companies brand. “Own Label” specifically carries the brand of the retailer that is carrying it (ie Kirkland, Tescoe, etc.). Private Label is 24.2% of UK Grocery - HUGE part of the market. Covers the spectrum from lowest price to top tier (ie Chave Hermitage for The Wine Society). Marks & Spencer is almost entirely Private Label.

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35
Q

Exclusive labels

A

Control brands: Owned by the supplier, but exclusively carried by one retailer.

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36
Q

Large retailer / chain retailer

A

Multi-unit retailer, usually located in multiple markets. Often able to negotiate discounted purchasing through volume commitments and work at lower margins (ranging from 12% at Costco, 18% at Trader Joes, 28% at Harris Teeter) that allows them to have lower prices vs independent wine shops (generally 33% margin). Suppliers often make HQ calls rather than sell through distributors (even though the actual sales happens through the distributors) and work to offer price and supply consistency across the markets. Large suppliers work to have very close relationships - ie Gallo is a wine “category captain” for Kroger, the largest wine purchaser in the US (though Costco also says they are largest) which means they set the shelf matrix and are able to put their own products in better placements.

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37
Q

Small / independent wine retailers

A

Single-unit retailer or small chain (5 or less locations?) that differentiate based on selection with a POV or high levels of service and knowledge. Will often be highly targeted to the neighborhood or a particular consumer group (ie collectors, highly engaged consumers, new but interested consumers etc) and will offer classes, tastings, and other educational opportunities to build loyalty. Margins are higher, ranging from

38
Q

Consumer trends

A

Directional shifts in consumption behavior, purchase motivation, or category affinity. In the past decade, trends include 1) premiumization 2) growth in sparkling, esp. Prosecco, Rosé, Sauvignon Blanc

39
Q

Fine wine investment market

A

Market that is difficult to measure, but includes the purchase or rare or collectible wines with the goal of selling at an appreciated price in the future. Includes a portion of retail sales, DTC allocation sales, as well as private sales and auction. The 2019 Auction Market: $438M. Dipped in 2020 ~9%. Viewed as appealing due to low long term volatility (due to limited supply) and arguably positive returns vs. stock index funds. Collectible, “passion assets” are illiquid and require appropriate storage, etc. Regional focus on: Burgundy (+10% auction sales in 2020 per Wine Market Journal Burgundy index), Bordeaux (though has declined), Cult Napa, Italian Blue Chips, Rhone, Champagne.

40
Q

Social media

A

Websites and apps that allow users to create and share content or to participate in social networking. Wine businesses from throughout the value chain can engage with consumers via social media to 1) build awareness and affinity 2) Build connection 3) convert to purchase. Wine brands have an advantage as there is infinite beautiful and timely content possible for sharing…

41
Q

Environmental Credentials

A

Environmental credentials are third party certifications such as organic, biodynamic, or sustainable, that link a wine producer’s production practices with their desire to minimize environmental harm. [Organic certifications are granted
by numerous agencies such as Ecocert, Biogro, or CCOF and their criteria vary.
Sustainable certification is similarly fragmented and most often regionally specific (e.g. Lodi Rules, LEED. ) However, Biodynamic certification is more limited and dominated by Demeter. Thus, apart from biodynamic certification, environmental credentials defy fully consistent globally criteria.]

42
Q

Direct to Consumer

A

Vertically integrated business model that owns both the production and relationship with the consumer. Usually driven by e-commerce, but includes Cellar Door, winery hospitality, urban tasting rooms, as well as e-commerce. In 2020, saw a significant surge in DTC sales in many markets.

43
Q

Innovation

A

Creation of something new, whether within packaging, promotion, communication, brand, or style.

44
Q

Scarcity / Rarity

A

Wine with production far below demand such that there is a process of allocation and often price appreciation on the secondary market.

45
Q

Packaging

A

All of the elements of containing a wine for sale, including bottles, labels, capsules, closures or alternative packaging such as PET, BIB, Cans, Kegs

46
Q

Packaging Formats

A

Different types of containers and sizes for the commercial sale of wine.

47
Q

End consumer

A

Final purchaser who opens/consumes the wine at the end of the supply chain

48
Q

Producer / consumer relationship

A

Connection between the beginning and end of the supply chain. A close relationship allows significant DTC sale (via wine tourism, in-market activities such as wine dinners, digital marketing, social media) and is often with high engagement consumers.

49
Q

Short Harvest

A

Production volume below the average; often the result of frost, drought, or other climatic challenges that impact yield

50
Q

Marketing Mix / Wine brand marketing

.

A

Generally the 5 p’s (product, price, people, place, promotion)

51
Q

Distribution strategy

A

Strategy includes selection of partners and priority markets / channels + tactics and activities to support them

52
Q

Mature Market

A

Markets where wine appears to have reached its potential with stable or declining volumes. IE: Germany, UK, France, Australia

53
Q

Emerging Market

A

Markets where wine is experienceing growth and shows potential from a relatively low base.

54
Q

Established market

A

Markets with strong historic growth that is tailing off. Ie US, Canada, Japan

55
Q

Co-operative

A

Venture owned jointly by a group of members. Effective way to pool winemaking and marketing resources especially within regions that have a low average price per bottle and numerous but small vineyard holdings.

56
Q

Creative brief

A

Brief created to initiate the design of a brand, a lablel, and advertisement. It includes the brand identity, objectives, consumer group, etc.

57
Q

Low alcohol wine

A

The OIV defines wine: a beverage containing a minimum of 8.5% abv (although wines that are naturally low in alcohol such as Moscato d’Asti or many traditional German styles have special derogations). Low alcohol wine might be considered to be one with less than 8.5% abv. UK law: Wine with less than 1.2% abv, and an alcohol free wine is one with an abv below 0.05% abv. A ‘reduced alcohol’ wine, in the UK, is one with an alcohol level that is lower than the average. In US law: less than 7% abv. Possibly: Wine with less than 8.5% abv, although wines with much lower alcohol levels will be discussed.

58
Q

Vegan wine

A

Category of wine that eshews the use of animal products in its production. In most extreme, ensures no gelatin in label glue etc. Mostly impacts fining options. Size of the category varies from country to country; key in UK retail and monopoly purchase boards.

59
Q

Organic wine

A

Category of wine that is certified as organic (eschews the use of chemicals) and has production restrictions. Certification standards vary by region. In the US, must also avoid any sulfur inputs

60
Q

Sustainable wine

A

Wine made with to goal of avoiding any form of environmental degredation while maintaining the economic viability of the vineyard and winery.

61
Q

Brand loyalty

A

Measure of repeat purchase and brand affinity from a set of consumers.

62
Q

Sommelier / buying manager

A

Purchaser for a restaurant or retail shop; range from a side job to a highly knowledgable beverage professional. Tasked with maximizing profits, sales, and often team education

63
Q

Value

A

Better price than the competition for equivilant quality

64
Q

Sustainable profit

A

Profit that allows for investment and allow long term business success. In the context of this question about on premise, should cover that wine is a higher margin category than food for restaurants, but has costs that include glassware, expertise, inventory etc.

65
Q

Supermarkets

A

Self-service shop with an array of products; wine is generally focused in the entry to low-premium tier

66
Q

Marketing strengths

A

Differentiating aspects of a brand that help drive success / growth

67
Q

Millennial Generation

A

According to Pew / Brookings: Cohort born between 1981-1996. Grew up and had attitudes being formed around the turn of the millenium. 9/11 an important turning point that made 1996 the cutoff b/c Gen Z doesn’t have a collective memory of the event

68
Q

Gen Z

A

Were the “I generation” because of attachment to i-phones. Likely will change once there’s a better understanding of what unites them.

69
Q

Value Chain

A

The path from producer to consumer in which value is created for the consumer that exceeds the cost of providing its good

70
Q

Multi-national companies

A

A company with offices and assets in at least one country beyond it’s headquarters. In the wine business, often luxury goods companies. For example LVMH, EPI, AXA Millesime, Richemont, Constellation; not always luxury though, ie Altrea (Tobacco + Chateau Ste. Michele - though recently sold)

71
Q

Global Wine Brand

A

Brand that is exported to multiple countries and must have the volume, marketing and sales capabilities to navigate compliance, cultural complexity, as well as pricing strategies across them. Some have unique go to market strategies such as the Place de Bordeaux for GCC. Really only Champagne, Bordeaux, Port are true Global Wine Brands

72
Q

Terroir

A

The marketing of a wine based on the place where it is grown. Concept incapsulates: the entire physical environment of a vineyard, including the soil, topography, and climate as well as the human interaction with the vine within the tradition of the region that gives wines their sense of place and typicity.

73
Q

Generic Bodies

A

Regional marketing or governing bodies that collect dues (either via a portion of excise taxes or via voluntary participation) that act on behald of the region as a whole and help form regional identity. There activities may include marketing (trade and consumer), R&D, industry support, etc.

74
Q

Family values

A

Core guiding principles of a company; for family companies, likely to be multi-generational in thought and forward looking.

75
Q

Corporation

A

A company or group of people authorized to act as one unit. Generally, owned by shareholders and often with quarterly or short term reporting that can impact tactics & strategy

76
Q

“Green” Business

A

“Green” approaches assume a choice for more sustainable practices, lighter touch inputs, and a lower carbon footprint throughout the value chain.

77
Q

Wine Competitions

A

Multi-day blind tasting events awarding points and medals by a panel of judges. Impact is often regional in nature.

78
Q

High quality wine

A

High quality wines display balance, length, complexity, concentration, typicity, and often age-ability. They are generally limited in production and often command premium or luxury prices.

79
Q

Luxury Wine

A

Wine of the highest quality, coming from a special location, and with an element of scarcity an elevated price, and provides a sense of privilage and pleasure to the owner.

80
Q

Better Quality

A

A better quality wine is one that has a greater degree of these characteristics than the average, and usually involves a degree a degree of typicity.

81
Q

Fine wine

A

A wine that is the highest tier of quality often from classic regions, vineyards and winemakers. It is often made in limited quantities, appeals to conneussers and collectors, has a premium price and will often appreciate in value as it ages. Consistency (history) is key

82
Q

Social Responsibility

A

Social responsibility is the obligation of a producer to think beyond the boundaries of the commercialisation of his/her wine and to consider the wider impact of their actions on the environment, the local community and the broader community at large.

83
Q

Cult Wine

A

Wines brands with a devoted following, minuscule production (generally under 2000 cases), precise allocations and rapidly escalating prices; often reflect a unique place, distinctive often quixotic personality, both true and exaggerated paucity, differentiating prestige packaging, and elevating promotion strategies

84
Q

Transparency

A

Used in any social contexts, voluntary or mandatory, operating in such a way that it is easy for others to see what actions are performed

85
Q

Transparent label or “clean label”

A

Definition that means different things for different consumers…by reading such label consumers are not misled by it and can make informed choices. However, today’s trend - “clean label” is evolving to mean a “better product”. This can include organic, low calories, “free-from” and many other claims on the label, but also ingredients listing. In the wine sector label transparency determined by labelling requirements (!)

86
Q

Complexity

A

An important element of high-quality wines, assessed through aromatic, palate impression, and finish. Complexity can be impacted through primary elements from grapes and secondary elements of winemaking as well as processes during maturation that build and enhance complexity. Complexity also develops and diminishes as a wine ages with tertiary elements, but the greatest impact a winemaker has is with the secondary winemaking stage. The expectation of complexity is also dependent on the style of wine.

87
Q

Blessing

A

Positive outcome, often measured in terms of profit, but can also include prestige, growth of market share, expansion of sales.

88
Q

Curse

A

The opposite of a blessing. A negative outcome, measured by declining profits, prestige, market share, contracting markets.

89
Q

Consumer habit

A

Tendencies that a consumer has when buying products or services or engaging with brands ranging from how and where they shop to how they consume marketing content to how they consume the product itself.

90
Q

Regular wine consumer

A

Those who consume wine at least 1 time/month (varies by research group and country)

91
Q

Carbon Footprint

A

the total level of greenhouse gases (GHG), mainly carbon dioxide (CO2), released during the lifecycle of a product. Carbon footprint measurement is increasingly a concern to businesses and consumers.
Several national carbon footprint communication programs exist which allow logo identification on product labels but IPAS 2060 is the internationally recognized standard for carbon neutrality.

92
Q

Direct to consumer

A

(DTC) is the leanest business model where one producer and one buyer are connected. Direct to consumer (DTC) sales bypass the traditional import/retail routes to market. The end consumer purchases directly from the winery through cellar door, wine clubs, events, winery website, Brand e-shops, phone and mail order sales.