P2F Q&A Flashcards

1
Q

Why is the ‘initiating a project’ process used in PRINCE2?

a. To handover the project projects to the customer
b. To fully understand how the project objectives will be achieved before committing significant resources
c. To produce the required work packages
d. To enable corporate or programme management to give authorization to deliver a project

A

b. To fully understand how the project objectives will be achieved before committing significant resources

There are six project objectives to consider: Time, Cost, Quality, Scope, Benefits and Risk.

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2
Q

Which process enables the organization to understand the work to be done to deliver the project’s products before committing to a significant spend with delivering specialist products?

a. Directing a project
b. Initiating a project
c. Managing product delivery
d. Starting up a project

A

b. Initiating a project

The project plan is created in the IP process and this gives a high level overview of what the project will deliver (the project scope). A lot of effort can go into creating the project plan.

The purpose of the initiating a project process is to establish solid foundations for the project, enabling the organization to understand the work that needs to be done to deliver the project’s products before committing to a significant spend.

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3
Q

In a commercial environment, which process links the team manager and the PRINCE2 method used in a project?

a. Managing a stage boundary
b. Managing product delivery
c. Initiating a project
d. Controlling a stage
A

b. Managing product delivery

The purpose of the MP process is to control the link between the project manager and the team manager(s) by agreeing on the requirements for acceptance, execution, and delivery.

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4
Q

What is shown in a product breakdown structure?

    a. A breakdown of all product lessons
b. Management stages, major products and control points
c. The major products that are to be developed in a plan
d. A breakdown of all the activities to create the products
A

c. The major products that are to be developed in a plan

A Product Breakdown Structure (PBS) is a hierarchical structure of things that the project will make or outcomes that it will deliver. It can be thought of as the project “shopping list.” It decomposes a “Main Project Product” into its constituent parts in the form of a hierarchical structure.

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5
Q

Which PRINCE2 principle is being applied when tolerances are set to establish limits of authority and accountability?

a. Manage by stages
b. Defined roles and responsibilities
c. Continued business justification
d. Manage by exception
A

d. Manage by exception

Manage by Exception provides the above management layer with a system to manage and control the lower management layer.
A PRINCE2 project has defined tolerances for each project objective to establish limits of delegated authority.

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6
Q

Which theme estimates the cost of delivering the project?

a. Plans
b. Communication
c. Quality
d. Change
A

a. Plans

The cost of the project is estimated as part of creating the project plan in the planning step preparing a schedule. Then the costs are added to the business case.

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7
Q

Which is a minimum requirement when applying the ‘business case’ theme?

a. Using lessons to assist in the development of the business case
b. Defining the alternative business options for the project in the benefits management approach and documenting this.
c. Defining the role of business assurance to monitor the business case against external events
d. Updating the business case as soon as any new issues and risks are identified
A

c. Defining the role of business assurance to monitor the business case against external events

PRINCE2 has the following minimum requirements for the business case:

  1. Document the business justification (business case) for the project
  2. Keep the business justification updated during the project as the following may change:
  3. Define the follow up actions in the benefits approach document
  4. Define the business case roles and responsibilities and benefits management
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8
Q

According to the principle: defined roles and responsibilities, what must be represented in the project management team?

a. Business
b. Support
c. Risk
d. Project consultants

A

a. Business

A PRINCE2 project has 3 primary stakeholders:

  1. Business sponsors: They make sure that the project delivers value for money (Executive)
  2. Users: They will use the project products and receive the benefits.
  3. Suppliers: They provide the resources and expertise to produce the products.
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9
Q

Which of the following factors should NOT be considered when deciding the number of management stages in a project?

a. The amount of risk in the project.
b. How far ahead in the project it is safe and sensible to plan.
c. The availability of the senior supplier.
d. How much control the project board wants to have.

A

a. The higher the risk the more stages.
c. The availability of the senior supplier has nothing to do with deciding on the number of stages. However, this is taken into account by the executive when appointing the senior supplier.
The following factors can be considered when deciding on the number of stages in a project:

  1. how far ahead in the project it is sensible to plan
  2. key decision points
  3. risk
  4. confidence in PM
  5. amount of control required by the project board.
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10
Q

Identify the missing word: The number of management stages for a project is defined by using the ‘[ ? ]’ step of the recommended approach to planning.

a. designing a plan
b. Analyze the risks
c. Prepare estimates
d. defining and analysing the products

A

a. designing a plan

The PRINCE2 approach to plans has the following 7 steps that are easy to understand:

  • Designing a plan
  • Define and analyze products
  • Identify activities and dependencies
  • Prepare estimates
  • Prepare the schedule
  • Document the plan
  • Analyze the risks

Designing a plan consists of

  • Consider the style and format of plan
  • Decide on number and length of stages
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11
Q

Which theme provides information on an approach for configuration management?

a. Quality
b. Plans
c. Progress
d. Change

A

d. Change

The purpose of the change theme is to help you identify, assess, and control any potential changes to the products that have already been approved and baselined.

The change theme provides information on an approach for configuration management. Each project requires a configuration management system that tracks products, records when products are approved and baselined, and helps to ensure that the correct versions are being used.

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12
Q

Which process is used to define how baselines will be established and controlled?

a. Managing product delivery
b. Directing a project
c. Initiating a project
d. Starting up a project

A

c. Initiating a project

One of the objectives of the IP process are to get an understanding of how baselines will be established and controlled. This is part of the project control section in the PID.

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13
Q

What should the ‘managing product delivery’ process ensure?

a. That the project board is provided with progress information
b. That the planned products meet their benefits criteria
c. That the planned products are delivered within tolerance
d. That the stage plan is kept up to date

A

Two objectives of the managing product delivery are:
- Products assigned to the team are authorized and agreed on (work packages)
- Planned products are delivered to the quality expectations and within tolerance

b. The managing product delivery is concerned that the planned products meet their quality criteria
d. Stage plan is kept up to date in the controlling a stage process

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14
Q

Which of the following items may be found in a customer/supplier contract?

a. Detailed client business case.
b. Access to all relevant configuration items records which must include the quality requirements and quality tolerances
c. Product status account from the last stages
d. How products will be tested and accepted and role of quality register, etc.
A

d. How products will be tested and accepted and role of quality register, etc
- ————————————————
a. The business case from the client’s point of view will not be found in a customer/supplier contract as this is usually confidential. However, suppliers should have an overview of the reasons for the project and the long term benefits for the client.
b. Quality requirements and quality tolerances are not part of configuration items records. The purpose of configuration items records (CIR) is to provide data for configuration items. A good example is a library index card that will provide data for a library book.
c. The purpose of the product status account is to provide information about the status of products, and this can be a report on one product, a group of products, or all products created during a stage.

This is not something that can be in the customer/supplier contract.
Some projects may use a formal contract which will detail the customer’s requirements (product descriptions) and what the supplier must deliver to satisfy the contract.
—————————————————-
The customer/supplier contract can and should contain the following information:
- Overview of the project approach (or product approach)
- How to progress reporting will be done and the frequency
- Procedure for dealing with change requests
- How products will be tested and accepted and role of a quality register, etc
- Roles and responsibilities of the customer (how the customer will be involved)

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15
Q

The project board directs the project and is accountable for the success of the project. Which is one of their responsibilities during a project?

a. Approve a project exception plan.
b. Document customer's quality expectations and acceptance criteria.
c. Responsible for specifying the needs of those who will use the project's products.
d. Authorise project closure and sends out the project closure notification.
A

d. Authorise project closure and sends out the project closure notification.
- ——————————————–
a. If the project goes out of tolerance (or is forecasted to go out of tolerance), the project manager will create an exception plan to replace the current project plan and to complete the project. This exception plan has to be approved by the CPC level as the project board can only approve stage exception plans.
b. The PM documents the customer’s quality expectations and acceptance criteria and adds these to the project product description in the SU process. The project product description can be updated during the IP process and normally is.
c. The senior user is responsible for specifying the needs of those who will use the project’s products, for user liaison with the project management team, and for ensuring that the solution will meet those needs.
d. The project board authorises project closure and sends out the project closure notification to corporate, programme management, or the customer. The project manager prepares the project for closure.

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16
Q

Which level of management sets the project level tolerances?

a. Corporate / programme management / customer (CPC)
b. Quality assurance
c. Project manager
d. Project assurance
A

Project tolerances are set by the corporate, programme management, or customer (CPC) in the initiation stage and are defined in the project plan.

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17
Q

Identify the missing words in the following sentence.

The project manager _____ for day-to-day management of the project.

a. and the project board are accountable
b. has responsibility
c. and the team manager are responsible
d. and project assurance are accountable
A

b. has responsibility

The project manager runs the project on behalf of the project board

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18
Q

In which process does the CPC appoint the executive and the executive can appoint the project manager?

a. Monitor and control a project
    b. Product-based planning
c. Starting up a project
d. Controlling a stage
A

The first activity in the SU process is for the corporate, programme management, or customer (CPC) to appoint the executive, and the executive can appoint the project manager. The name of the executive can also be mentioned in the project mandate.

a. There is no process in PRINCE2 called monitor and control a project.
b. Product-based planning is not a PRINCE2 process but a technique. Product-based planning is about defining what needs to be delivered (the products) which must be identified before deciding what activities, dependencies and resources are required to deliver those products.

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19
Q

Identify one of the six project variables of project performance.

a. Roles
b. Quality
c. Changes
d. Supplier benefits
A

b. Quality

There are six variables (performance targets) to control in a project and these are: Timescales, Costs, Quality, Scope, Benefits, and Risk. Also known as: six aspects of project performance. The two most common variables to control in a project are time and cost.

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20
Q

Which principle must be applied as a minimum requirement for applying the ‘progress’ theme?

a. Defined roles and responsibilities
b. Tailor to suit the project
c. Manage by stages
d. Focus on products
A

c. Manage by stages

Some advantages of stages are:

  1. Allow the project to be divided into pieces which are easier to manage
  2. Have a very detailed stage plan and a high-level project plan for the whole project
  3. Use lessons from previous stages in future stages
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21
Q

How does applying the ‘focus on products’ principle help to ensure that stakeholder expectations are met?

a. By documenting the delivery date for the product
b. By providing the justification for the project
c. By providing a common understanding of the products required
d. By documenting the costs for the product

A

c. By providing a common understanding of the products required

Detailed product descriptions of the products will help build correct expectations and make life easy for the teams who deliver the products. A PRINCE2 project should focus on the definition and delivery of products, in particular, their quality requirements.

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22
Q

Fill in blank:

_____ is where the PM first identifies and communicates effectively with those people or groups who have an interest in the project’s outcome.

a. Risk management
b. Stakeholder engagement
c. Communications technique
d. Communication management approach
A

b. Stakeholder engagement

a. Risk management is about actions you take to enable you to identify, assess, and control risk.
d. The purpose of this document is to define how communication will be done during the project.

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23
Q

PRINCE2 has its own approach to planning, and this approach is called product-based planning. Which one of the following is NOT a step in product based planning?

a. Identify activities and dependencies
b. Define and analyse products
c. Prepare estimates
d. Quality planning

A

d. Quality planning is about identifying all the products that the project wants to control.
Product-based planning is an iterative process that identifies and documents what will be delivered, shows the scope of the project, gathers requirements from users, and improves communication.

The steps in product based planning are:

  1. designing the plan
  2. define and analyse products
  3. identify activities and dependencies
  4. prepare estimates
  5. prepare the schedule
  6. document the plan
  7. analyse the risks
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24
Q

The seven PRINCE2 Themes are:

A
Business Case.
Organization.
Quality.
Plans.
Risk.
Change.
Progress.
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25
Q

What does the ‘managing product delivery’ process enable?

a. The assessment of corrective actions
b. The coordination of delivery of at least one project product
c. The reporting of team progress using the highlight report
d. To review and update the business case

A

b. The coordination of delivery of at least one project product

The ‘managing product delivery’ process is all about delivery products that were assigned to the teams using Work Packages. The teams accept this work, execute this work and then deliver this work back to the PM.

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26
Q

In which process are corrective actions taken by the project manager to ensure that the management stage remains within tolerance?

a. Managing a stage boundary
b. Closing a project
c. Controlling a stage
d. Starting up a project
A

c. Controlling a stage

During this process, the project manager carries out three issues related activities:

  • Capture and assess issues and risks Categorize and assess impact
  • Escalate issues and risks Create exception report and send to the project board
  • Take corrective action Solve issues while keeping stage within tolerance
27
Q

Which management product can be used to record relationships between specialist products?

a. Change control approach
b. Product status account
c. Issue register
d. Configuration item record
A

Configuration item records provide a set of data (meta data) for each product used in the project. Some of the fields to fill in for each product can be:
- Name
- ID
- Item type
- Development status
- Users
- Owner
- Related products
- Location

28
Q

What are the products that the users will use and were the reason the project was started?

a. Output
b. Return on investment
c. Result
d. Benefits
A

a. Output

PRINCE2 introduces the terms: output, outcome, and benefits, which help to describe what we get from a project.
An example of an output is:
- A new sales system,
- An event,
- Marketing campaign, etc.
29
Q

7 principles of the PRINCE2®

A
Continued business justification: ...
Learn from experience: ...
Defined roles and responsibilities: ...
Manage by stages: ...
Manage by exception: ...
Focus on the product: ...
Tailor to suit the project: ...
30
Q

The 7 Processes of PRINCE2

A
Starting up a project (SU)
Directing a project (DP)
Initiating a project (IP)
Controlling a stage (CS)
Managing product delivery (MP)
Managing a stage boundary (SB)
Closing a project (CP)
31
Q

PRINCE2 controls can be divided into event-driven and time-driven controls. Which of the following is a PRINCE2 time-driven control?

a. Exception report
b. Time plan report
c. Highlight report
d. End stage report

A

c. Highlight report

a. This is an event-driven control.
b. There is no such management product in a PRINCE2 project.
c. This is a time-driven report (control) as the frequency is set in advance; e.g., the project board can request and agree with the PM to send a highlight report each two weeks on Friday morning.
d. This is an event-driven control.
PRINCE2 controls can be divided into two parts: event-driven and time-driven.

32
Q

PRINCE2 has its own approach to planning, and this approach is called product-based planning. What is the first step in product based planning?

a. Identify activities and dependencies
b. Designing a plan
c. Prepare estimates
d. Develop the business case
A

b. Designing a plan

b. Designing a plan is the first step in product based planning. It is followed by define and analyse products.
d. This has nothing to do with the planning steps or the planning theme.
Product-based planning is an iterative process that identifies and documents what will be delivered, shows the scope of the project, gathers requirements from users, and improves communication.

33
Q

Which type of issue is this: something that was agreed to be done but is not provided by the supplier and/or not forecast to be provided?

a. Off-Specification
b. Problem/Concern
c. Exception
d. Error
A

a. Off-Specification

There are three types of issues:

  1. request for change
  2. off-specification
  3. problem/concern
34
Q

Which theme provides the controls to escalate any forecast beyond tolerance to the next management level?

a. Progress
b. Organisation
c. Business Case
d. Communication
A

a. Progress

The progress theme provides control through:

  1. delegating authority from one level to the level below it
  2. dividing the project into stages
  3. reports
  4. raising exceptions.
35
Q

Which statement describes the context of the ‘initiating a project’ process?

a. The project is viewed from the perspective of the project board as they play a big part in this process.
b. This process provides the trigger for the project
c. This is normally the first delivery stage of the project
d. This process should result in key stakeholders being committed to the project
A

d. This process should result in key stakeholders being committed to the project

During the IP process the following happens:

  1. Project breakdown and requirements (product descriptions)
  2. Stakeholder engagement and buy-in from important stakeholders
  3. Update the project team and roles and responsibilities
36
Q

Which principle delegates authority from one management level to the next?

a. Tailor to suit the project environment
b. Issue management
c. Manage by exception
d. Learn from experience
A

c. Manage by exception

a. Tailor to suit the project environment is about making PRINCE2 fit your project size and type. So you use only the parts of PRINCE2 that bring value to the project.
b. Issue management is not a PRINCE2 principle.
d. Learn from other projects, people and stages and capture lessons in the lessons log.
A PRINCE2 project has defined tolerances for each project objective, to establish limits of delegated authority.

37
Q

Why is the ‘managing a stage boundary’ process important?

a. The project board needs regular meetings to manage project progress
b. The project needs formal decision points between each delivery step
c. The project manager uses this process for day-to-day management
d. The project performance and factors can change from that anticipated
A

d. The project performance and factors can change from that anticipated

The ‘managing a stage boundary’ process us used by the PM to keep the Project Board up to date at the end of each stage and let them know how the project is going. The PM creates a End Stage Report and also updates the business case and the project plan.

With this information, the Project Board can see how the project is performing and compare to the initial goals of the project.

38
Q

Which describes a problem/concern?

a. A team member has alerted the team manager that another team member maybe leaving the team and this will have a big impact on the team plan.
b. A product that has been delivered does not meet the requirements specified
c. A report has been raised that the product cannot be delivered to the criteria specified
d. A team member was sick for one day and the project manager took note of this.
A

d. A team member was sick for one day and the project manager took note of this.

a. This is an example of a risk
b. This is an off-specification
c. This is an issue that describes an off-specification

A problem/concern is any other issue (than request for change or off-specification) that the project manager needs to resolve or escalate; this could be positive or negative (e.g., a team member was sick for 2 days).

39
Q

Which of the steps in “define and analyse products” happen in the SU process?

a. Create the product flow diagram
b. Write the project product description
c. Prepare the schedule
d. Create the product breakdown structure
A

b. Write the project product description
a. This is a diagram that shows the product flow and interdependencies of the products listed in a product breakdown structure. This is listed as the last step in define and analyse products, but in reality the product breakdown structure, product descriptions, and product flow diagram are often created in parallel.
b. The project product description (PPD) is written in the SU process. This is a description of the main output of the project.
c. This is a step from product-based planning and is not one of the four steps of define and analyse products. For the step, prepare the schedule, the PM must already have the list of all activities, their dependencies, and the duration of effort for activities before they can begin this task of scheduling.

d. A product breakdown structure (PBS) is a hierarchy of all the products that need to be delivered in the project or are needed by the project.
There are four steps in product based planning: 1) write the project product description, 2) create the product breakdown structure, 3) write the product description and 4) create the product flow diagram.

40
Q

In which process does the project manager monitor the work assigned to a team manager?

a. Managing a stage boundary
b. Managing product delivery
c. Controlling a stage
d. Directing a project
A

c. Controlling a stage

During a stage, the PM carries out all the activities in the Controlling a Stage process and three of these activities are dealing with product development which are:

  1. Authorise a WP Assign (handout) and agree with the team manager
  2. Review WP status Check on work package status
  3. Receive completed WP Check quality and configuration management
41
Q

hich of the following items will NOT be found in a customer/supplier contract?

a. Roles and responsibilities of the customer (how the customer will be involved).
b. Detailed stakeholder engagement plan listing all stakeholders and contact information.
c. How products will be tested and accepted and role of quality register, etc.
d. Overview of the project approach (or product approach).
A

b. Detailed stakeholder engagement plan listing all stakeholders and contact information.

b. This is part of the communication management approach (CMA) document. It is not required for the supplier/customer contract.
Some projects may use a formal contract which will detail the customer’s requirements (product descriptions) and what the supplier must deliver to satisfy the contract.

42
Q

Which combined PRINCE2 role provide unified direction to the project?

a. Senior user
b. Change authority
c. Executive
d. Project board
A

d. Project board

c. The executive is the single point of accountability for the project. In smaller projects, the executive and the senior user role can be combined and sometimes the senior supplier. The executive is responsible to secure funding, business assurance, the business case, making sure the project gives value for money, ensures that risk management is done,..
d. The project board directs the project and is accountable for the success of the project. The project board has three roles: executive, the senior user, and the senior supplier; and the executive has the final word on decisions that are made.

43
Q

Which of the following factors should be considered when the deciding number of management stages in a project?

a. The expected number of future exception plans at the delivery level.
b. Number of project managers in a project.
c. The expected frequency of checkpoint reports.
d. Key decision points that need to be taken into account.
A

d. Key decision points that need to be taken into account.

a. This is not a consideration when deciding on the number of stages. Also exception plans are not created at the delivery level.
b. There is only one project manager in a PRINCE2 project.
c. The expected frequency of checkpoint reports has nothing to do with deciding on the number of stages.

The following factors can be considered when deciding on the number of stages in a project:

  1. how far ahead in the project it is sensible to plan
  2. key decision points
  3. risk
  4. confidence in PM
  5. amount of control required by the project board.
44
Q

Which process monitors work that has been assigned to a team manager?

a. Directing a project
b. Starting up a project
c. Controlling a stage
d. Initiating a project
A

c. Controlling a stage

The controlling a stage process monitors work that has been assigned to a team manager and this is done by the PM. The PM can read the checkpoint reports and check the quality register to see if products have passed their quality checks.

45
Q

Which process is used by the project board to respond to an exception report?

a. Managing product delivery
b. Directing a project
c. Controlling a stage
d. Managing a stage boundary
A

b. Directing a project

All project board activities are done in the “Directing a project” process. This includes giving ad-hoc advice when reviewing an exception report.

46
Q

Which theme establishes how to monitor and compare actual achievements against those planned?

a. Progress
b. Quality
c. Plans
d. Organisation
A

a. Progress

Progress is about checking and controlling where you are compared to the plan, and this is done for the project level, stage level, and work package level.

47
Q

Which management product is a minimum requirement for the organisation theme?

a. Organisation control approach
b. Communication management approach
c. Organisation breakdown structure
d. Work Breakdown Structure (WBS)
A

b. Communication management approach

a. The approach document for the organisation theme is the communication management approach. There is no such document as the organisation control approach.
c. The project team structure is defined in the project management team part of the PID. It is first defined in the project brief. There is no such document as an organisation breakdown structure.
d. According to PRINCE2, a work breakdown structure (WBS) is a hierarchical breakdown of the entire work (activities) that needs to be completed during a stage. A WBS is not used in PRINCE2 as PRINCE2 uses a Product Breakdown Structure.

PRINCE2 requires that 2 organisation related products (documents) be produced and maintained and that both of these documents should be created during the initiating a project process. These are the PID and the communication management approach (CMA).

48
Q

Which of the following is the first step in quality planning that happens in the SU process?

a. Gather acceptance criteria.
b. Create the quality management approach (QMA).
c. Gather the customer's quality expectations.
d. Prepare the schedule.
A

c. Gather the customer’s quality expectations.

a. Acceptance criteria is gathered from the senior user role and added to the project product description.
b. This is the management approach document for quality.
c. These are the key requirements for the main product to be produced . The measurements are used to assess quality (speed, size, noise, etc.)
d. This is one of the steps in product based planning. It is about scheduling activities and showing sequence (Gantt chart).

Quality Planning Steps are:
Gather the customer’s quality expectations: high-level requirements
Gather acceptance criteria from the senior user and add them to the PPD.
Write the project product description (PPD): This document contains.
Create the quality management approach (QMA): the approach for quality in the project.
Write product descriptions: for each of the products (sub-products) and include the quality information
Set up the quality register

49
Q

Which theme estimates the cost of delivering the project?

a. Plans
b. Business case
c. Organization
d. Change
A

a. Plans

During the initiation stage, the project manager estimates the cost of the project and then add the cost information to the business case. This cost estimate will come from the project plan.

50
Q

What is the correct definition of a project according to PRINCE2?

a. A project is a temporary organisation that is created to delivered products of value to the organisation which will deliver benefits.
b. A project is a temporary organisation that is created for the purpose of delivering one or more products within a specific timebox
c. A project is a temporary organisation that is created for the purpose of delivering one or more business products according to an agreed business case.
d. A project is an individual or collaborative enterprise that is carefully planned to achieve a particular aim.
A

c. A project is a temporary organisation that is created for the purpose of delivering one or more business products according to an agreed business case.

a. This may be a definition of a project, but it is not a PRINCE2 definition.
b. This is not a definition of a project as a project organisation is temporary and project are not normally done within a specific timebox.
d. This may be a definition of a project, but it is not a PRINCE2 definition.
The PRINCE2 definition of a project is a temporary organisation that is created for the purpose of delivering one or more business products according to an agreed business case. The word organisation refers to the project team. The word temporary refers to the fact that each project has a definite start and end date. The business case includes: reasons for the project, expected benefits, costs, and time.

51
Q

What outcome should be achieved by completing the ‘closing a project’ process?

a. Final changes are made to the project products
b. Products are tested and results are placed in the quality register.
c. Project products are definitively transferred to operations
d. Work defined in the exception plans is carried out
A

c. Project products are definitively transferred to operations

During the ‘closing a project’ process the projects products are transferred to operations as they normally go into production. In the IT world, project products are handed over to service management where they are supported and maintained.

52
Q

Which approach must be followed as a minimum requirement for applying the plans theme?

a. Risk management
b. Agile
c. Product-based planning
d. Continuous improvement
A

c. Product-based planning

PRINCE2 insists that each project must do the following as a minimum for plans:

  1. Have at least 2 management stages
  2. Produce a high-level project plan for the whole project and a stage plan for each stage.
  3. Use a product-based planning approach for the project plan and stage plans.
53
Q

If a project is part of a programme, which ‘starting up a project’ process activities are MOST likely to be reduced or eliminated?

a. Appointing the project board and producing the project brief
b. Verifying the project approach and capturing previous lessons
c. Producing the additional role descriptions and validating the project product description
d. Check that the benefit management approach is fit for purpose
A

a. Appointing the project board and producing the project brief

If the project is part of a programme, the programme itself should provide the project brief and will appoint some, if not all, members of the project board, thus eliminating much of the work required in this process. In such cases, the project manager should validate what is provided by the programme and, if necessary, recommend modifications.

54
Q

Which statement about project roles is CORRECT?

a. The project team structure defined in PRINCE2 must be used, but other roles may be added
b. The project organization must be defined using the roles and responsibilities in PRINCE2
c. Any role can be defined as required, provided the responsibilities defined in PRINCE2 are fulfilled
d. The project board roles defined in PRINCE2 must be used and not tailored
A

c. Any role can be defined as required, provided the responsibilities defined in PRINCE2 are fulfilled

a. The project team structure defined in PRINCE2 can be used and other roles may be added
b. The project organization can be defined using the roles and responsibilities in PRINCE2 and organizations may have their own tailored defined roles and responsibilities
c. PRINCE2 mandates that certain project roles are fulfilled on every project and it OK to add other roles as long as that all of the responsibilities in PRINCE2’s role descriptions are fulfilled. eg: Perhaps the project wishes to add a Business Analyst to the project team.
d. The project board roles defined in PRINCE2 can be used and may be tailored

55
Q

Which activity should take place before the initiation of a project is authorized?

a. Assemble the project brief
b. Decide if a change budget should be established
c. Update the risk register with any risks
d. Complete the stakeholder analysis and document in the communication management approach document
A

a. Assemble the project brief

The project product description, outline business case, project structure and project approach become part of the project brief.

56
Q

The directing a project process is where the project board direct the project. Which of the following activities takes place in the directing a project process?

a. Update the business case.
b. Authorise a work package.
c. Review the management stage status.
d. Authorise the project.
A

d. Authorise the project.

a. Update the business case is an activity in the SB process. The PM updates the business case with the latest cost, benefits and risk information. The project board will later review the business case to check that the project is still viable. It is a PRINCE2 principle that projects have continued business justification.
b. Authorise a work package is an activity in the CS process. This is how the PM controls work to be given out to the teams and they will not release new work unless the previous work has been completed as expected.
c. Review the management stage status is an activity in the CS process. The PM will check that all is going OK according to the stage plan and will initiate appropriate action if not. The PM compares what has actually happened with what was expected to happen and what might happen next.
d. Authorise the project is an activity in the DP process. It is the second big decision by the project board. Here the project board decide to allow the project to continue and approves the project plan and budget.

The purpose of the DP process is to enable the project board to be accountable for the project’s success by making key decisions and exercising overall control while delegating day-to-day management of the project to the project manager. The activities within the directing a project process are mainly about making decisions and giving ad hoc advice.

57
Q

Which document would be updated at the end of a stage to include information needs for a new stakeholder?

a. Benefits management approach
b. Communication management approach
c. End stage report
d. Risk management approach
A

b. Communication management approach

The CMA provides an overview of all identified stakeholders and how the how and frequency of communication to these internal and external stakeholders during the project.
 Sometime these requirements can change during the project and therefore the CMA should be updated.

58
Q

Which process wishes to establish foundations in order to achieve a successful project?

a. Initiating a project
b. Starting up a project
c. Managing product delivery
d. Stage Boundary
A

a. Initiating a project

The purpose of the IP process is to establish a solid foundation (documented in the PID) for the project so the organization can understand the work that needs to be done to deliver the required product.

59
Q

Which level decides on the project tolerances that the project board will work within?

a. Monitoring
b. Corporate, programme management, or customer (CPC)
c. Directing
d. Controlling
A

b. Corporate, programme management, or customer (CPC)

a. "Monitoring" is not a level in the project organisation. The levels are
Corporate, programme, customer (CPC)
Directing
Managing
Delivering
d. "Controlling" is not a level in the project organisation. The levels are
Corporate, programme, customer (CPC)
Directing
Managing
Delivering

The corporate, programme management, or customer (CPC) decides the project tolerances that the project board will work within. The CPC also commissions the project and identifies the executive.

60
Q

What must be recorded in the change control approach, as a minimum requirement when applying the ‘change’ theme?

a. Layout of the Issue Report
b. The definition of the role of the change authority
c. A communications plan for change reports
d. Priority and severity of issues
A

b. The definition of the role of the change authority

Some of the PRINCE2 minimum requirements for change control are to have an approach to handle issues such as:

  1. how issues are identified and managed (including change authority)
  2. how to asses if issues might have an effect on the business justification
  3. the roles and responsibilities for change control
61
Q

If project tolerances are exceeded, who is alerted?

a. No escalation required
b. Tolerance manager
c. Team manager
d. Corporate / programme management / customer (CPC)
A

d. Corporate / programme management / customer (CPC)
b. There is no such role in PRINCE2

If project tolerances are exceeded, the exception is escalated to the corporate, programme management, or customer (CPC) by the project board.

62
Q

Which of the following statements is NOT true regarding management stages?

a. Management stages allow the project board to review the end stage report at the end of the current stage and review the plan for the next stage.
b. Management stages provide the opportunity for the project board to check project progress with the project plan at the end of each stage.
c. The project board can authorise more than one stage at a time.
d. The project board can authorise one stage at a time.
A

c. The project board can authorise more than one stage at a time.

c. The project board can authorise only one stage at a time.
Management stages are partitions (chunks) of the project with decision points for the project board between each stage. Management stages provide the project board with review points at the end of each stage, allowing the project board to authorise one stage at a time, review the end stage reports, and compare the project progress with the project plan.

63
Q

The purpose of the _____ theme is to help you identify, assess, and control any potential modifications to the products that have already been approved and baselined.

a. Progress
b. Business Case
c. Organisation
d. Change
A

d. Change

The purpose of the change theme is to help you identify, assess, and control any potential changes to the products that have already been approved and baselined. This theme provides an approach to issue and change control.

64
Q

Which of the following statements is correct regarding delivery steps and management stages?

a. Delivery steps are usually linked to skills (e.g., requirements analyses, design products, etc.). 
b. Delivery steps are separated by a decision by the project board.
c. Delivery steps cannot be broken up to fit into management stages.
d. Delivery steps cannot overlap.
A

a. Delivery steps are usually linked to skills (e.g., requirements analyses, design products, etc.).

b. Delivery steps are NOT separated by a decision by the project board. Management stages are separated by a decision by the project board.
c. Delivery steps are generally broken up so they fit in the management stages; e.g., training – training material can be created in stage 4, and training can be done in stage 6.
d. Delivery steps can overlap. Management stages do not overlap as there must be a management decision between each stage.
Delivery approaches are how most companies and teams work.