P2 Hw 16- Human Resources

Question 1

Labour productivity

Answer 1

Measures the output per employee

Question 2

Labour productivity formula

Answer 2

Total output
—————————
Number of workers

Question 3

Labour turnover

Answer 3

the percentage of the workforce that leaves a business within a given period (usually a year)

Question 4

Labour turnover formula

Answer 4

Number of employees leaving
——————————————- x 100
Average number of employees

Question 5

Internal causes of high Labour turnover

Answer 5

Type of business (seasonal staff)
Lack of opportunity for promotion
Poor leadership
Poor recruitment

Question 6

External reasons for high labour turnover

Answer 6

Competitors actions
Other companies wages/salary
Better transport links to other companies

Question 7

Advantages of high labour turnover

Answer 7

Fresh insight and ideas in the business
Provides staff more opportunities e.g. promotion
Lose employees that are inadequate

Question 8

Absenteeism formula

Answer 8

Number of work days lost through absence
————————————————————— x 100
Possible days worked

Question 9

Absenteeism

Answer 9

The percentage of work days lost by not attending work

Question 10

Productivity

Answer 10

The output per unit of input

Question 11

Financial methods of motivation

Answer 11

Giving monetary rewards e.g. bonus, commision

Question 12

Employee share ownership

Answer 12

Giving employees shares in the business as a method of motivation

Question 13

Consultation strategies

Answer 13

Taking into account the views of employees

Question 14

Empowerment strategies

Answer 14

Employees having power and control