Overview Flashcards
List the operating bases for jet2.com
Belfast–International
Birmingham
Bristol
East Midlands
Edinburgh
Glasgow
Leeds/Bradford
Liverpool
London–Stansted
Manchester
Newcastle upon Tyne
In which year was Channel Express founded?
1983
What is the approximate fleet size?
100
Approximately how many destinations does the airline serve?
67
In which year did the airline commence passenger operations?
2001
In which year was the jet2.com brand established?
2002
What is the company’s slogan?
“Friendly Low Fares”
When was the East Midlands base opened?
2010
Approximately how many employees does the airline have?
13,000
Who is the executive chairman?
Phillip Meeson
Who is the CEO?
Steve Heapy
Who is the managing director?
Phil Ward
When was Jet2holidays launched?
2007
How many passengers did the airline carry in 2022?
Approximately 15 million
How many B737-800 does the company have?
82 in service, 4 more on order
How many A321neo have the company ordered?
up to 75
What is the slogan of Jet2Holidays?
Package holidays you can trust.
Which awards did jet2.com win in 2023 (so far)?
- Feefo Trusted Service Award
- Which? Recommended Provider
- Globe travel awards best short haul airline and best Short Haul Tour Operator
True or false: Jet2Holidays is the largest tour operator in the UK?
True (overtook TUI in 2023).
Which was the first jet2.com base to be opened, where was its first destination and in what year was the first flight?
Leeds Bradford
Amsterdam
2003
In what year was jet2’s second base opened and where was it?
2004, Manchester.
What was the company’s previous slogan and when was it changed?
‘The North’s Low Cost Airline’
2008
In what year did the company receive its first new B737-800?
2016
In what year was the maintenance hangar at Manchester Airport opened?
2016
Top destinations from EMA?
Crete, Ibiza, Tenerife, Alicante, Antalya, Dubrovnik
Who is the chief financial operator?
Gary Brown
Which three bases were opened in 2005?
Newcastle, Blackpool and Edinburgh
When did the company buy its first B757-200?
2005
In what year did Channel Express float on the stock market?
1988
When did Channel Express gain TRTO status?
1998
When did Dart group first purchase B737-300QCs and what does the QC mean?
2001
Quick change
In which year did jet2.com fly its millionth passenger?
2004
In what year did jet2.com fly it’s 20 millionth passenger?
2010
What bases were opened in 2016
Birmingham
London Stansted
In what year was the Bristol base opened?
2021
What are the jet2.com and Jet2holidays values?
Create Memories
Be Present
Work as one team
Take Responsibility
jet2.com and Jet2holidays won a Which award in 2022, what was it?
Travel brand of the year
What is the company’s chosen charity?
Hope for children
What is the name of the company’s sustainability program?
Jet2 Net Zero
What are some of the ways the company is reducing its carbon footprint?
Offsetting ground handling emissions
Powering offices with renewable energy.
Offsetting airline emissions.
Big order of A321neo which is the most fuel efficient airliner in its class.
Working with a supplier of Sustainable Aviation Fuel
By what year is the company aiming for net zero carbon emissions?
2050
In terms of flight operations, how is the company reducing its carbon footprint?
- Ordered newer, more fuel efficient aircraft.
- Single engine taxi
- Careful route planning
- PBN approaches
- Reduced thrust T/Os and continuous descents
- Electric ramp vehicles and fixed electrical ground power where available
- Weight saving initiatives
According to Atmosfair, where is jet2.com ranked in terms of airline efficiency?
11th out of 200 airlines.
By how much does the airline aim to reduce CO2 per passenger by 2030?
10%
Roughly how many routes do the company have?
More than 430
Summarise the company’s strategy going forward
- Growth of both Flight-only and package holiday products.
- Careful control of our product
- A memorable customer experience
- Continued investment supporting sustainable long-term profit growth
List some awards the company won in 2022 and 2023
2023
- Feefo Trusted Service Award.
- Which? Recommended Provider,
- Globe travel awards best short haul airline and best Short Haul Tour Operator
2022
- Travel Industry Awards - Airline of the Year
- Which? Travel Brand of the year, Recommended Provider Status’ and Top Scoring Airline in Which? Short-Haul Airlines survey. Top scoring Short-Haul airline in Which? ‘Covid Precautions Rated’ Survey.
- Institute of Customer Service – ranked among the best companies in the UK for delivering first-class customer service.
- Best Short-Haul Airline at the Travel Weekly Globes.
- Number One Airline in the Best Places to Work in the UK at Glassdoor’s Employees’ Choice Award 2022.
How did Jet2Holidays rank in the 2023 UKCSI?
- Jet2Holidays ranked 12th out of more than 280 major brands
- Customer satisfaction score of 84.1
- Joint top ranked company in the tourism sector
How did jet2.com rank in the 2023 UKSCI?
- Customer satisfaction higher than national transport average
- Only airline to appear in top 50 organisations
What accolade did jet2.com get from from Glassdoor in 2022?
- Number one airline in the Best Places to Work in the UK.
- Satisfaction rating of 4.2/5
Jet2Holidays increased its ATOL licence in 2023 to how many passengers?
5.8 million
What is the Take Me There training program?
Our Take Me There training programme ensures each and every one of our colleagues is always ready to Create Memories, Be Present, Work As One Team and Take Responsibility.
How is the financial outlook for Jet2 in 2023?
- Expecting to exceed full-year financial expectations, with a profit of £370-385 million.
- Load factors are slightly ahead of the pre-pandemic winter 2018-19 season.
When did the name change from Channel Express to Dart Group?
1991
When did Channel Express start using the Lockheed Electra?
1989
When did Dart Group first purchase A300s?
1996
After the first route (LBA-AMS), what further routes did jet2.com add in 2003?
Alicante, Barcelona, Malaga, Milan Bergamo, Nice and Palma
How many A320 neo have the company ordered?
35, with the option to extend up to 71.
When was the Glasgow base opened?
2011
Name some new routes from EMA?
Santorini, Prague, Krakow, Naples.
In what year was the Belfast base opened?
2004
