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jet2.com company information > Overview > Flashcards

Overview Flashcards

1
Q

List the operating bases for jet2.com

A

Belfast–International
Birmingham
Bristol
East Midlands
Edinburgh
Glasgow
Leeds/Bradford
Liverpool
London–Stansted
Manchester
Newcastle upon Tyne

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2
Q

In which year was Channel Express founded?

A

1983

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3
Q

What is the approximate fleet size?

A

100

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4
Q

Approximately how many destinations does the airline serve?

A

67

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5
Q

In which year did the airline commence passenger operations?

A

2001

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6
Q

In which year was the jet2.com brand established?

A

2002

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7
Q

What is the company’s slogan?

A

“Friendly Low Fares”

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8
Q

When was the East Midlands base opened?

A

2010

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9
Q

Approximately how many employees does the airline have?

A

13,000

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10
Q

Who is the executive chairman?

A

Phillip Meeson

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11
Q

Who is the CEO?

A

Steve Heapy

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12
Q

Who is the managing director?

A

Phil Ward

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13
Q

When was Jet2holidays launched?

A

2007

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14
Q

How many passengers did the airline carry in 2022?

A

Approximately 15 million

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15
Q

How many B737-800 does the company have?

A

82 in service, 4 more on order

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16
Q

How many A321neo have the company ordered?

A

up to 75

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17
Q

What is the slogan of Jet2Holidays?

A

Package holidays you can trust.

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18
Q

Which awards did jet2.com win in 2023 (so far)?

A
  • Feefo Trusted Service Award
  • Which? Recommended Provider
  • Globe travel awards best short haul airline and best Short Haul Tour Operator
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19
Q

True or false: Jet2Holidays is the largest tour operator in the UK?

A

True (overtook TUI in 2023).

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20
Q

Which was the first jet2.com base to be opened, where was its first destination and in what year was the first flight?

A

Leeds Bradford
Amsterdam
2003

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21
Q

In what year was jet2’s second base opened and where was it?

A

2004, Manchester.

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22
Q

What was the company’s previous slogan and when was it changed?

A

‘The North’s Low Cost Airline’
2008

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23
Q

In what year did the company receive its first new B737-800?

A

2016

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24
Q

In what year was the maintenance hangar at Manchester Airport opened?

A

2016

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25
Q

Top destinations from EMA?

A

Crete, Ibiza, Tenerife, Alicante, Antalya, Dubrovnik

26
Q

Who is the chief financial operator?

A

Gary Brown

27
Q

Which three bases were opened in 2005?

A

Newcastle, Blackpool and Edinburgh

28
Q

When did the company buy its first B757-200?

A

2005

29
Q

In what year did Channel Express float on the stock market?

A

1988

30
Q

When did Channel Express gain TRTO status?

A

1998

31
Q

When did Dart group first purchase B737-300QCs and what does the QC mean?

A

2001
Quick change

32
Q

In which year did jet2.com fly its millionth passenger?

A

2004

33
Q

In what year did jet2.com fly it’s 20 millionth passenger?

A

2010

34
Q

What bases were opened in 2016

A

Birmingham
London Stansted

35
Q

In what year was the Bristol base opened?

A

2021

36
Q

What are the jet2.com and Jet2holidays values?

A

Create Memories
Be Present
Work as one team
Take Responsibility

37
Q

jet2.com and Jet2holidays won a Which award in 2022, what was it?

A

Travel brand of the year

38
Q

What is the company’s chosen charity?

A

Hope for children

39
Q

What is the name of the company’s sustainability program?

A

Jet2 Net Zero

40
Q

What are some of the ways the company is reducing its carbon footprint?

A

Offsetting ground handling emissions

Powering offices with renewable energy.

Offsetting airline emissions.

Big order of A321neo which is the most fuel efficient airliner in its class.

Working with a supplier of Sustainable Aviation Fuel

41
Q

By what year is the company aiming for net zero carbon emissions?

A

2050

42
Q

In terms of flight operations, how is the company reducing its carbon footprint?

A
  • Ordered newer, more fuel efficient aircraft.
  • Single engine taxi
  • Careful route planning
  • PBN approaches
  • Reduced thrust T/Os and continuous descents
  • Electric ramp vehicles and fixed electrical ground power where available
  • Weight saving initiatives
43
Q

According to Atmosfair, where is jet2.com ranked in terms of airline efficiency?

A

11th out of 200 airlines.

44
Q

By how much does the airline aim to reduce CO2 per passenger by 2030?

A

10%

45
Q

Roughly how many routes do the company have?

A

More than 430

46
Q

Summarise the company’s strategy going forward

A
  • Growth of both Flight-only and package holiday products.
  • Careful control of our product
  • A memorable customer experience
  • Continued investment supporting sustainable long-term profit growth
47
Q

List some awards the company won in 2022 and 2023

A

2023
- Feefo Trusted Service Award.
- Which? Recommended Provider,
- Globe travel awards best short haul airline and best Short Haul Tour Operator
2022
- Travel Industry Awards - Airline of the Year
- Which? Travel Brand of the year, Recommended Provider Status’ and Top Scoring Airline in Which? Short-Haul Airlines survey. Top scoring Short-Haul airline in Which? ‘Covid Precautions Rated’ Survey.
- Institute of Customer Service – ranked among the best companies in the UK for delivering first-class customer service.
- Best Short-Haul Airline at the Travel Weekly Globes.
- Number One Airline in the Best Places to Work in the UK at Glassdoor’s Employees’ Choice Award 2022.

48
Q

How did Jet2Holidays rank in the 2023 UKCSI?

A
  • Jet2Holidays ranked 12th out of more than 280 major brands
  • Customer satisfaction score of 84.1
  • Joint top ranked company in the tourism sector
49
Q

How did jet2.com rank in the 2023 UKSCI?

A
  • Customer satisfaction higher than national transport average
  • Only airline to appear in top 50 organisations
50
Q

What accolade did jet2.com get from from Glassdoor in 2022?

A
  • Number one airline in the Best Places to Work in the UK.
  • Satisfaction rating of 4.2/5
51
Q

Jet2Holidays increased its ATOL licence in 2023 to how many passengers?

A

5.8 million

52
Q

What is the Take Me There training program?

A

Our Take Me There training programme ensures each and every one of our colleagues is always ready to Create Memories, Be Present, Work As One Team and Take Responsibility.

53
Q

How is the financial outlook for Jet2 in 2023?

A
  • Expecting to exceed full-year financial expectations, with a profit of £370-385 million.
  • Load factors are slightly ahead of the pre-pandemic winter 2018-19 season.
54
Q

When did the name change from Channel Express to Dart Group?

A

1991

55
Q

When did Channel Express start using the Lockheed Electra?

A

1989

56
Q

When did Dart Group first purchase A300s?

A

1996

57
Q

After the first route (LBA-AMS), what further routes did jet2.com add in 2003?

A

Alicante, Barcelona, Malaga, Milan Bergamo, Nice and Palma

58
Q

How many A320 neo have the company ordered?

A

35, with the option to extend up to 71.

59
Q

When was the Glasgow base opened?

A

2011

60
Q

Name some new routes from EMA?

A

Santorini, Prague, Krakow, Naples.

61
Q

In what year was the Belfast base opened?

A

2004

jet2.com company information (1 decks)

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