others? Flashcards
The “Consumer Act of the Philippines” which was promulgated on July 15, 1992.
Republic Act 7394 (RA 7394)
o Consumer Product Quality and Safety
o Deceptive, unfair and unconscionable sales acts and practices
o Price Tag
o Weights and measures (metrication)
o Labeling and Packaging
o Advertising and sales promotion
o Liability for Products and Services
o Service and repair shops
Department of Trade and Industry
Agricultural Products
• Quality and Safety
• Labelling and Packaging
Department of Agriculture
Consumer education and information
Department of Education
Consumer credit transactions extended by banks and other financial intermediaries
Department of Health
Credit facilities extended to consumers by financing companies
Securities and Exchange Commision
WHEN IS THE CONSUMER ACT APPLICABLE?
-If the COMPLAINANT is a natural person;
- If the SUBJECT of the violation is a consumer product or service; and
- If the NATURE of the complaint is regarding any of the aforementioned concern
HOW LONG CAN A CONSUMER FILE A COMPLAINT?
Within 2 years starting from the time the consumer transaction happened
Decision of the Department Secretary is appealable within ___ days from receipt of the decision.
15
The imposition of administrative fines in such amount as deemed reasonable by the Secretary, which shall in no case be less than ___ and no more than ___.
less than Five Hundred Pesos (P500.00) nor more than Three Hundred Thousand Pesos (P300,000.00)
An additonal fine of no more than ___ for each day of continuiting violation.
One Thousand Pesos (1,000)
The rights which guarantees survival, adequate food, clothing, shelter, health care, education and sanitation. With this right, consumers can look forward to the availability of basic and prime commodities at affordable prices and good quality.
Rights to Basic Needs
The right of the consumer should be protected against the marketing of goods or the provision of services that are hazardous to health and life.
Rights to Safety
The right of the consumer should be protected against dishonest or misleading advertising or labeling and has the right to be given the facts and information needed to make an informed choice.
Right to Information
The consumer has the right to choose from among various products at competitive prices with an assurance of satisfactory quality.
Right to Choose
The right to express consumer interests in the making and execution of government policies.
Right to Representation
The right to be compensated for misrepresentation, shoddy goods or unsatisfactory services.
Right to Redress
Which is the right to acquire knowledge and skills necessary to be an informed customer.
Right to Consumer Education
The right to live and work in an environment which is neither threatening nor dangerous and which permits a life of dignity and well-being.
Right to Healthy Environment
It is an offence to possess, suply or deal controlled drugs.
Misuse of drugs Act
SCDEA (drugs police) can seize assets of convicted drug dealers
Proceed of crime Act, 2002
An act where police can enter and close down premises for drug taking i.e. if people are taking drugs in a pub or club they can be closedown
Anti-Social behaviour Act, 2004
An act of Changed cannabis from Class C drug back up to Class B Drug
Misuse of Drug Act, 2005
A drug that is changed from a Class B drug to a Class C drug in 2004, making it carry less of a punishment BUT still making it illegal.
Cannabis
