OS Lesson 05 Test Bank

Question 1

1. Which of the following statements are true of input devices? (Choose all that apply.)
   a) They include items such as keyboards, mice, trackballs, touchpads, digital pens, and joysticks (for gaming).
   b) On desktop computers, input devices are almost always external devices that plug into different ports on the computer.
   c) The main input device in a computer is a sound card.
   d) Like a video card or adapter, an input device is either in the form of a circuit board that’s inserted into a motherboard slot or hard-wired into the motherboard.

Answer 1

a) They include items such as keyboards, mice, trackballs, touchpads, digital pens, and joysticks (for
gaming).
b) On desktop computers, input devices are almost always external devices that plug into different ports
on the computer.

Question 2

2. Which of the following is best for determining whether a device had a bad device driver?
   a) Disk Manager
   b) Driver Manager
   c) Device Manager
   d) Control Panel

Answer 2

c) Device Manager

Question 3

3. When there is an issue with a device, which of the following is noted by a blue question mark inside white circle?
   a) The device is installed in the computer and is consuming resources, the protected mode driver is not loaded, or the device was installed improperly.
   b) The driver is installed, but may not provide full functionality.
   c) The device is in a problem state; the device might be functioning.
   d) The device was disabled by an administrator or user.

Answer 3

b) The driver is installed, but may not provide full functionality.

Question 4

4. You are installing a new printer and want to use the manufacturer’s management program for the device. Which of the following is the best method for installing the printer’s driver and software to ensure you get the latest files?
   a) Download the latest software and driver from the manufacturer’s Web site; install it as you would any other program.
   b) Let Windows Update install the appropriate software and driver.
   c) Install from the CD or DVD that came with the printer.
   d) Update the printer driver using Device Manager.

Answer 4

a) Download the latest software and driver from the manufacturer’s Web site; install it as you would any
other program.

Question 5

5. Which of the following is not true of plug-and-play (PnP) devices?
   a) Windows 10 automatically detects connected PnP devices as long as they’re powered on (if
   necessary)
   b) A bubble message appears on the status bar the first time you connect a PnP device stating that the
   device driver software is being installed.
   c) Once PnP device software is installed, the device appears in Device Manager.
   d) When you unplug a PnP device and plug it in again, the device driver software installs again.

Answer 5

d) When you unplug a PnP device and plug it in again, the device driver software installs again.

Question 6

6. Which of the following is an executable file that manages the printing process, which includes
   retrieving the location of the correct print driver, loading the driver, creating the individual print jobs,
   and scheduling the print jobs for printing?
   a) print queue
   b) print spooler
   c) print job
   d) network printer

Answer 6

b) print spooler

Question 7

7. In which of the following locations can you pause printing, cancel all documents, and resume or
restart a document?
a) Print queue window
b) Printer device Properties dialog box
c) Device Manager
d) Computer Management

Answer 7

a) Print queue window

Question 8

8. You can use Device Manager to complete the following tasks except:
   a) Update a driver’s software
   b) Disable a driver
   c) Uninstall a driver
   d) Change a device’s hardware ID
   e) Scan for hardware changes

Answer 8

d) Change a device’s hardware ID

Question 9

9. Which of the following is a file hosting service that allows you to store and create files and folders and
share them with other users and groups?
a) OneDrive
b) Network Services
c) Fetching
d) SharePoint

Answer 9

a) OneDrive

Question 10

1. A _____ is connected directly to your computer via a cable, using a serial, parallel, USB, infrared, or other port type.

Answer 10

Local printer

Question 11

2. A _____ is a small program that enables hardware to interact with the operating system.

Answer 11

driver

Question 12

1. Which Windows utility or feature can be used to determine the version of files that a device driver installs and their complete paths?

Answer 12

Device Manager