Orientation Test Flashcards

1
Q

What is your Hooters restaurant location?

A

Hooters of Norfolk

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2
Q

Hooters Address

A

1160 N. Military Highway, Norfolk VA, 23502

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3
Q

Phone Number

A

757-466-1598

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4
Q

Fax Number

A

757-466-8396

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5
Q

Hours of Operation: Monday-Thursday

A

11AM-12AM

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6
Q

Hours of Operation: Friday-Saturday

A

11AM-1AM

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7
Q

Hours of Operation: Sunday

A

12PM-11PM

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8
Q

Directions to the restaurant from the nearest highway

A

264 West to N. Military Highway Exit
Go straight down & Hooters is on the right next to Walmart and Wawa

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8
Q

What is the exception to Sunday’s hours during football season?

A

closing is at 2 minute warning

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9
Q

How do you answer the phone at Hooters?

A

Hello, thank you for calling Hooters of Norfolk, this is Jessica, how may I help you?

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10
Q

When is your schedule request due if you need to request days off on the upcoming schedule?

A

Tuesday by 5PM

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11
Q

Franchise Name

A

Wing Investors Company

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12
Q

Hooters Partners

A

Jeff Anderson & Greg Knox

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13
Q

Hooters Director of Operations

A

Paul Phelps

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14
Q

Hooters General Manager

A

Jared Swanson

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15
Q

Hooters Assistant General Manager

A

Tina Beatty

16
Q

Hooters Assistant Managers

A

Felisha Jones & Cat

17
Q

Hooters Supervisors

A

Sydney Coleman & Savannah Wade

18
Q

Hooters Director of Public Relations

A

Rebecca Brown

19
Q

FOH Trainers

A

Kiera, Sydney, Kendra, Cece, Eliana

20
Q

BOH Trainers

A

Terrell, Alex, Chris, Curtis, Rico

21
Q

Which door do you enter and leave Hooters?

A

front door

22
Q

Who should you speak to about absence or tardiness?

A

manager on duty

23
Q

What is our employee meal policy?

A

one meal per shift before or after (exception of double shifts) signed by manager on duty & approved by captain
all employee meals must come on plates unless approved by manager on duty

24
Q

What is the proper way to cover a shift?

A

release the shift on hotschedules, employee picks it up, manager on duty approves

25
Q

What is a jumpstart meeting?

A

positive informative meeting before each shift to discuss ticket times, food quality, and line up

26
Q

Where was the first Hooters location?

A

clearwater, FL

27
Q

When do you pick up paychecks and tip share?

A

every other friday after 2PM

28
Q

What is the policy on employee phone calls?

A

emergency calls only