Organizing Programs and Services

Question 1

Organizational Cultures

Answer 1

Collegial, Managerial, Developmental, Advocacy, Virtual, Tangible

Question 2

Collegial Culture

Answer 2

Oxford/ Cambridge model; research and scholarship are highly valued; faculty, history and tradition are respected

Question 3

Managerial Culture

Answer 3

Students are seen as customers; teaching more valued than research; hierarchy of control; common in CC and privates

Question 4

Developmental Culture

Answer 4

Students seen as full participants in the learning process; growth achieved through training and education

Question 5

Advocacy Culture

Answer 5

Students seen as allies; focus on issues of fairness, equality, and justice; collaboration, bargaining, and negotiations are key

Question 6

Virtual Culture

Answer 6

Students are seen as trend-setters; focus on technology; management by computer

Question 7

Tangible Culture

Answer 7

Interpersonal interaction is valued; focus on preserving traditions; getting students to participate in traditions

Question 8

Contemporary issues

Answer 8

Retention
Lack of men
Transfer Trends
Adult Learners
Social Justice

Question 9

Assessment

Answer 9

an effort to gather, analyze, and interpret evidence which describes institutional, divisional, or departmental effectiveness

Question 10

Evaluation

Answer 10

any effort to use assessment data to improve institutional, divisional, or departmental effectiveness