Organizations, Management, and the Networked Enterprise Flashcards
What does information technology consist of? 5 items
Information technology (IT) infrastructure:
- Computer hardware
- Computer software
- Data management technology
- Networking and telecommunications technology
- Internet
Inputs to Information Systems
Management
Organization
Technology
Output of Information Systems
Business Solutions
Evaluation and Selecting Collaboration and Social Software Tools - 6 items
- Collaboration challenges (time/space: remote/colocated and synchronous/asynchronous)
- Make list of vendors products for challenges faced
- Analyze products cost/benefits (including training)
- Identify risks to security. Research financial risks of vendor and changing vendors.
- Help from users re training implementation and training needs.
- Select vendors for presentations.
What is IT governance?
Includes strategy and policies for using information technology within an organization. Specifies the decision rights and framework for accountability to ensure that the use of information technology supports the organization’s strategies and objectives.
- How much should the information be centralized within IT?
- What decisions should be made around effective management and use of information technology, including ROI?
- How will decisions be made and monitored?
Mediating factors between organizations and IT. 6 items
- Environment
- Culture
- Structure
- Business Process
- Politics
- Management Decisions
Areas to consider when designing Information Systems. 6 items
- Environment in which the organization must function
- Structure of the organization: hierarchy, specialization, routines and business processes
- Culture and politics
- Type of organization and style of leadership
- Stakeholders and attitude of workers who will be using the system
- Kinds of tasks, decisions and business processes that the information system is designed to assist.
Value Chain: What are a firms Support activities and Primary activities?
Support: Administration and Management Human Resources Technology Procurement
Primary: Inbound Logistics Operations Sales and Marketing Service Outbound Logistics
Management Checklist: Performing a Strategic Systems Analysis
- What is the structure of the industry in which the firm is located?
- who are the competitors
- competition quality, price or brand?
- nature of change in the industry and from where is it coming?
- how is the industry currently using technology? is the firm ahead or behind of the industry? - What are the business, firm and industry value chains for this firm?
- how does the company create value for the customer? pricing, quality? where can more value be created in the value chain?
- does the firm manage its business processes using the best practices available? taking maximum advantage of supply chain management, customer relationship management and enterprise systems?
- does the firm leverage its core competencies?
- is the industry supply chain and customer base changing in ways that benefit or harm the firm?
- can the firm benefit from strategic partnering, value webs, ecosystems or platforms?
- where in the value chain will information systems provide the greatest value to the firm? - Are business strategy and goals aligned with IT?
- correctly articulated the business strategy and goals?
Is IT improving the right business processes and activities to promote this strategy?
Are we suing the right metrics to measure progress toward those goals?
Privacy: technical solutions
opt-out/opt-in encryption cookie prevention spyware detection and elimination note: tracking is hard to prevent
Data management and storage applications
IBM DB2 Oracle SQL Server Sybase My SQL Apache Hadoop
Consultants and System Integrators
IBM
HP
Accenture
Networking/Telecommunications
Microsoft Windows Server Linux Cisco AT&T Verizon
Enterprise Software Applications (including middleware)
SAP
Oracle
Microsoft
IBM
Operating Systems Platforms
Microsoft windows Unix Linux MacOS Chrome Android iOS
