Organizational Processes Flashcards

1
Q

is critical for any organization’s success. It’s the framework that defines how work gets done. A well-designed structure aligns with the organization’s goals, fosters clear lines of communication, and empowers employees.

A

Designing organizational structures

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2
Q

act as a blueprint for how an organization functions. It defines the reporting lines, departments, and overall flow of information and decision-making.

A

Organizational structures

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3
Q

By __________ , these structures influence the characteristics of the organization’s processes.

A

design

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4
Q

refer to the inherent qualities of the workflows within the organization.

A

Organizational process characteristics

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5
Q

Understanding Process Characteristics

A

Complexity
Standardization
Interdependence

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6
Q

How intricate are the steps involved in a process?

A

Complexity

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7
Q

How reliant are different parts of the organization on each other to complete the process?

A

Interdependence

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8
Q

How much variation is allowed in the execution of the process?

A

Standardization

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9
Q

A hierarchical structure, with clear reporting lines, leads to well-defined, step-by-step processes. Conversely, a flat structure with cross-functional teams might have more fluid and adaptable processes.

A

Structure dictates workflow

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10
Q

The structure determines how information travels within the organization. A siloed structure with limited communication between departments will have processes that reflect that isolation. On the other hand, a structure with open communication channels might have collaborative processes.

A
  • Communication and information sharing:
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11
Q

Who has the power to make decisions impacts processes.

A

Decision-making authority,

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12
Q

In a _____________________ , decisions flow from the top down, potentially leading to slower processes.

A

Centralized Structure

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13
Q

In a ______________________ , processes can be more agile as decisions are made closer to where the work happens.

A

Decentralized Structure

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14
Q

A _______________ , where departments are grouped by similar skills, might have processes focused on individual expertise.

A
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15
Q

A _______________, with cross-functional teams, might have processes that require collaboration across different areas.

A

Matrix Structure

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16
Q

The Link between Structure and Process

A
  • Matching complexity
  • Standardization and structure
  • Interdependence and structure
17
Q

For complex processes, a ______________ with clear decision-making authority might be ideal.

A

Hierarchical Structure

18
Q

________________ might thrive in a more bureaucratic structure

A

Highly standardized processes

19
Q

those requiring flexibility might benefit from a more

A

Organic Structure

20
Q

When departments rely heavily on each other, a ___________________ that fosters ___________________ could be beneficial.

A

matrix structure, cross-functional collaboration

21
Q

Things to consider in Organizational Processes

A
  1. Strategic Alignment
  2. Process Efficiency
  3. Communication and Collaboration
  4. Adaptability
22
Q

The structure should facilitate efficient workflows. Clear reporting lines and designated roles minimize confusion about who does what and who to contact for decisions.

A

Process Efficiency

23
Q

_________________ lead to faster completion times and reduced errors

A

Streamlined processes

24
Q

_____________ and _____________ for collaboration are crucial for problem-solving and achieving shared goals.

A

Open communication channels, Opportunities

25
Q

In today’s dynamic environment, structures should be adaptable to changing circumstances

A

Adaptability

26
Q

__________________ might struggle to respond to new market demands, while flexible structures can adjust more easily.

A

Rigid hierarchies

27
Q

Different types of Organizational Structures

A

Hierarchical Structure
Flat Structure
Matrix Structure

28
Q

The classic pyramid shape comes to mind with a __________________. Power and decision-making authority flow from the top down, with clearly defined chains of command. Employees report to a ______________, who in turn reports to a higher-level manager, and so on

A

Hierarchical Structure, Supervisor

29
Q

break the mold of the pyramid. With fewer management levels, employees have more ___________ and ______________ power. Communication is often more open and _________________, fostering collaboration across teams

A

Flat Structure, autonomy, decision-making, horizontal

30
Q

A hybrid approach, the _________________ combines elements of both hierarchical and flat structures. Employees have a _______ reporting line, typically to a functional manager (overseeing their expertise) and a project manager (overseeing a specific project). This allows for specialized skills to be applied to cross-functional projects.

A

Matrix Structure, dual

31
Q

How designing organizational structures

A
  • Structure dictates workflow
  • Communication and information sharing
  • Decision-making authority
  • Specialization vs. Collaboration
32
Q

A ___________________, where departments are grouped by similar skills, might have processes focused on individual expertise

A

Functional structure

33
Q

The Link between Structure and Process

A
  • Matching complexity
  • Standardization and structure
  • Interdependence and structure
34
Q

A ________________ with limited communication between departments will have processes that reflect that isolation.

A

Siloed Structure