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SMO 310 > Organizational Culture and Change > Flashcards

Organizational Culture and Change Flashcards

1
Q

Pragmatic Inertia

A

resistance due to self-interest

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2
Q

Cognitive Inertia

A

resistance based on how people think and how they see the world around them

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3
Q

Normative Inertia

A

Resistance based on moral

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4
Q

Loss of Motivation

A

Pragmatic

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5
Q

Fear of Failure ( personal - I cant do it OR systematic )

A

Pragmatic

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6
Q

Loss of Power and Prestige

A

Pragmatic

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7
Q

Prevailing social norms

A

Normative

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8
Q

Moral Disapproval

A

Normative

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9
Q

Evaluating good faith

A

Normative

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10
Q

Exhaustion

A

Cognitive

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11
Q

The taken-for-granted

A

Cognitive

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12
Q

Habituation

A

Cognitive

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13
Q

Uncertainty and Ambiguity

A

Cognitive

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14
Q

Active Resistance

A

Actively not doing it and resiting to the change

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15
Q

Passive Resistance

A

Not going out of their way to make it work: Doing what I necessary but cheering it won’t work

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16
Q

Compliance

A

Doing what others ask them to do only

17
Q

Enthusiastic Support

A

others also putting effort to mitigate possible problems to ensure that the change will be implemented

18
Q

Questioning current moral associations or social norms

A

Disrupting the existing structure

19
Q

Subverting existing controls

A

Disrupting existing structures: Not using old methods to punish those that do not follow the change

20
Q

Colation Building

A

Momentum: having influential people supporting the change

21
Q

Building spaces for moral support

A

Momentum: re-energize and remind that it is significant

22
Q

Disrupting

A

Undermining existing assumptions and beliefs

23
Q

Building momentum

A

defining the change, advocating ( sense of urgency ), coordinating ( making a plan )

24
Q

Entrenching a new normal

A

Enabling and Policing, Valorizing and Demonishing, Normalizing and Routinizing

25
Q

Schein’s Model of Organizational Culture

A

Artefacts, Espoused Beliefs and Values, Underlying Assumptions

26
Q

Artifacts

A

visible, observable (language, objects, activities)

27
Q

Espoused Beliefs and Values

A

Team Spirit, Killer Instinct, Care for community

28
Q

Underlying Assumptions

A

what we believe to be true and usually take for granted

29
Q

Dual Setting of Implications

A

Culture as a focus and Culture as a context

30
Q

Culture as a focus

A

Culture is self-reproducing and can make change difficult

31
Q

Culture as a context

A

An understanding of it allows people to think HOW it could be changed

SMO 310 (4 decks)

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