Organizational behavior Flashcards
cross functional teams
employees from the same level but different work areas, that work together
team cohesion
emotionally attached teams working towards goal
mental model
team members knowledge and belief how work gets done
social identity thoery
perspectives that consider why individuals consider themselves members of a group
in group favorism
viewing group better than outside people
role conflict
situation where individual is confronted by divergent role expectations
interrole conflict
exceptions of individuals differ, separate groups in opposition
reference groups
important groups which individuals hope to belong or belong, conform
status characteristics theory
hierarchies in group based on characteristics
cohesiveness
degree which members are attached to each other and motivated to stay in group
groupthink
norm for consensus overrides the realistic appraisal of alternative courses of action
groupshift
change in groups decision
nominal group technique
individuals meet face to face to pool their judgements
trait theories of leadership
traits that differ leaders from non leaders
initiating structure
how a leader defines and structures a goal of subordinates