Organizational behavior Flashcards
cross functional teams
employees from the same level but different work areas, that work together
team cohesion
emotionally attached teams working towards goal
mental model
team members knowledge and belief how work gets done
social identity thoery
perspectives that consider why individuals consider themselves members of a group
in group favorism
viewing group better than outside people
role conflict
situation where individual is confronted by divergent role expectations
interrole conflict
exceptions of individuals differ, separate groups in opposition
reference groups
important groups which individuals hope to belong or belong, conform
status characteristics theory
hierarchies in group based on characteristics
cohesiveness
degree which members are attached to each other and motivated to stay in group
groupthink
norm for consensus overrides the realistic appraisal of alternative courses of action
groupshift
change in groups decision
nominal group technique
individuals meet face to face to pool their judgements
trait theories of leadership
traits that differ leaders from non leaders
initiating structure
how a leader defines and structures a goal of subordinates
fielder contingency model
theory that effective groups depend on proper match between a leaders style of interacting with subordinate
least preferred co woker
measure ether a person is task or relationship oriented
position power
influence derived from ones formal structural position in the organization
situational leadership theory
theory that focuses on followers readiness to accomplish specific task
path goal theory
leaders job to assist followers in attaining their goals and to provide the necessary direction and support for the goal
leader member exchange theory
a theory that supports leaders creation in group and out groups, in group having better status
transactional leaders
leaders who guide or motivate their followers in the direction of established goals
transformational leaders
leaders who inspire and act act role models and stimulate followers
servant leadership
leader going beyond to help individuals grow
attribution leadership theory
theory leadership is a attribution that people make about others
substitutes
attributes such as experience or training that can replace the need for leaders support
neutralizers
attributes that make it impossible for leader behavior to make any difference to outcomes
