Organization Domain

Question 1

Unfair Labor Practice (ULP)

Answer 1

Violation of employee rights;act prohibited under labor relations statutes.

Question 2

Whistle Blowing

Answer 2

Reporting of an organization’s violations of policies and processes by employees.

Question 3

Wildcat Strike

Answer 3

Work stoppages at union contract operations that have not been sanctioned by the union.

Question 4

Workforce Analysis

Answer 4

Systematic approach to anticipate human capital needs and data HR professionals can use to ensure that appropriate knowledge, skills, or abilities will be available when needed to accomplish organizational goals and objectives.

Question 5

Workforce Management

Answer 5

All activities needed to ensure that workforce size and competencies meet the organization’s strategic needs.

Question 6

Workforce Planning

Answer 6

Activities needed to ensure that workforce size and competencies meet current and future organizational and individual needs.

Question 7

Works Council

Answer 7

Groups that represent employees, generally on a local or organizational level, for the primary purpose of receiving from employers and conveying to employees information about the workforce and the health of the enterprise.

Question 8

Work-to- Rule

Answer 8

Situation in which workers slow processes by performing tasks exactly to specifications or according to job or task descriptions.

Question 9

Alternative Dispute Resolution

Answer 9

Umbrella term for the various approaches and techniques, other than litigation, that can be used to resolve a dispute.

Question 10

Arbitration

Answer 10

Method of dispute Resolution by which disputing parties agree to be bound by the decision of one or more impartial persons to whom they submit their dispute for final determination

Question 11

Artificial Intelligence

Answer 11

Ability of a computer to imitate human thought and behaviour

Question 12

Center of Excellence

Answer 12

An organization structure that leverages staff expertise in certain areas to improve the entire organization’s strategic performance.

Question 13

Chain of Command

Answer 13

Line of authority within an organization

Question 14

Cloud Computing

Answer 14

Style of computing in which scalable IT- enabled capabilities are delivered as a service using internet technologies

Question 15

Codetermination

Answer 15

Form of corporate governance that requires a typical management board and a supervisory board and that allows management and employees to participate in strategic decision making.

Question 16

Co-employment

Answer 16

Situation in which an organization shares responsibility and liability for their alternative workers with an alternative staffing supplier also known as joint employment.

Question 17

Collective Bargaining

Answer 17

Process by which management and union representatives negotiate the employment conditions for a particular bargaining unit for a designated period of time

Question 18

Conciliation

Answer 18

Method of nonbinding dispute Resolution by which a neutral third party tries to help disputing parties reach a mutually agreeable decision also called mediation.

Question 19

Constructive Discipline

Answer 19

Form of corrective discipline that implements increasingly severe penalties for employees

Question 20

Cosourcibg

Answer 20

Arrangement in which an enterprise and a vendor share different tasks within a larger complex often strategic responsibility

Question 21

Dedicated HR

Answer 21

HR structural alternivate that allows organizations with different strategies in multiple units to apply HR expertise to each unit’s specific strategic needs.

Question 22

Departmentalization

Answer 22

Way an organization groups jobs to coordinate work

Question 23

Downsizing

Answer 23

Termination of employment if individual employees or groups of employees for reasons other than performance for example economic necessity or restructuring also known as reduction in force.

Question 24

Due Diligence

Answer 24

Process of investigating a decision thoroughly before finalizing it to identify all potential factors that could affect the positive and negative impacts of the decision.

Question 25

Employment at Will

Answer 25

Principle of employment in the U.S. that employers have the right to hire, fire, demote, and promote whomever they choose for any reason unless there is a law or contract to the contrary and that employees have the right to quit a job at any time.

Question 26

Encryption

Answer 26

Conversion of data into a format that protects or hides its natural presentation or intended meaning.

Question 27

Enterprise Resource Planning

Answer 27

Business management software, usually a suite of integrated applications, that a company can use to collect, store, manage, and interpret data from many business activities.

Question 28

Firewall

Answer 28

Software and/or hardware that filters incoming and outgoing communication according to preset rules.