Organization and Teamwork Flashcards

1
Q

Organization Structure

A

A framework that enables managers to divide responsibilities, ensure employee accountability, and distribute the decision-making authority

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2
Q

Organization Chart

A

A diagram that shows how employees and tasks are grouped and where the lines of communication and authority flow

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3
Q

Core Competencies

A

Activities that a company considers central and vital to its business

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4
Q

Team

A

A unit of two or more people who share a mission and collective responsibility as they work together to achieve a goal

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5
Q

Problem-Solving Team

A

A team that meets to find ways of improving quality, efficiency, and the work environment

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6
Q

Self-Managed Team

A

A team in which members are responsible for an entire process or operation

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7
Q

Functional Team

A

A team whose members come from a single functional department which is based on the organization’s vertical structure

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8
Q

Cross-Functional Team

A

A team that draws together employees from different functional areas

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9
Q

Task Force

A

A team of people from several departments who are temporarily brought together to address a specific issue

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10
Q

Committee

A

A team that may become a permanent part of the organization and is designed to deal with regularly recurring tasks

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11
Q

Virtual Team

A

A team that uses communication technology to bring together geographically distant employees to achieve goals

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12
Q

Group Think

A

Uniformity of thought that occurs when peer pressures

cause individual team members to withhold contrary or unpopular opinions

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13
Q

Decision by lack of response

A

one idea after another is suggested without any discussion-taking place

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14
Q

Decision by authority rule

A

the chair, manager, or leader makes a decision for the group

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15
Q

Decision by minority rule

A

two or three people are able to dominate or “railroad” the group into making a decision to which they agree

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16
Q

Decision by majority rule

A

formal voting may take place, or members may be polled to find the majority viewpoint

17
Q

Decision by consensus

A

discussion leads to one alternative being favored by most members and the other members agree to support it

18
Q

Decision by unanimity

A

all group members totally agree on the course of action to be taken

19
Q

Constructive Conflict

A

Brings important issues into the open, increases the involvement of team members, and generates creative ideas for solving a problem

20
Q

Destructive conflict

A

Diverts energy from more important issues, destroys the morale of teams or individual team members, or polarizes or divides the team