Organization And Management Flashcards
Association of people who interact with each other
Organization
The process of coordinating and overseeing the work performance of each employee,cover the while organization
Management
Determining the organization goals
Planning
Assigning task,setting aside funds and bringing harmonious relation among individuals and work group
Organizing
Filling in the different job positions in the organization
Staffing
Influencing or motivating subordinates to do their bestoso
Leading
Evaluating and correcting the performance of the employees
Controlling
Father of scientific management
Frederick w. Taylor
Who proposed the general administrative theory?
Henry Fayol and Max weber
A management philosophy that focuses the satisfaction of customer
Total quality management (TQM)
The study of conduct, demeanor,or action of people at work
Organizational behavior approach
Responsible for the entire organization
Manager
Involves building harmonious relationships among members of the organization
Interpersonal roles
Manager performs ceremonial duties
Figurehead
Who provides the direction for the rest of the organization
Leader
The main contact from organization to the entire world
Liason
Role of the manager is to be the center of the flow of information
Informational role
Continously scans the environment to watch marco and micro opportunities and threats
Monitor
Who provides relevant information to the organization
Disseminator
Who sends out information outside?
Spokesman
Role that manager commit the entire organization to a new business plan or strategy direction
Decisional roles
Who brings the organization be the business major player?
Entrepreneur
Must act to protect the entire organization to internal and external pressure
Disturbance handler
The central authority in organizational decision to allocate resources
Resources allocator
Leads the organization in contract and agreement
Negotiator
Must possess technical business skills in various area of management
Technical skills
Must possess skills to interact with people both from within and outside organization
Human skills
Needs conceptual skills to plan,strategies,,and think way ahead
Conceptual skills
Consist of condition and forces within the organization which consist of the owner,board of directors
Internal environment
Those who have legal property rights to business
Owner
Elected by the stockholders and is charged with overseeing the general management of the firm
Board of directors
Major elements of its internal environment,the workers who perform the day to day operation
Employees/manager
The collective behavior of humans that are part of an organization
Culture
The immediate operational environment, it includes supplier,competitors and distributors
External environment
Provide an organization with the input resources (raw materials, component parts)
Suppliers
That help other organization sell their goods
Distributor
Buy the goods of an organization
Customer
Produce similar goods to an organization
Competitors
Primarily concerned with complex law which affect all kinds of enterprises
Political legal environment
Status of the country
Economic environment
Tax
Fiscal policies
Cash
Monetary policies
These are made up of attitude desires,expectations,beliefs
Socio-cultural environment
This comprises the innovation and improvement in machine and materials
Technological environment
A management method that can assess majorexternal factors
Pest analysis
What is the P in Pest
Political
What is the E in Pest
Economic
What is the s In pest
Social
What is the t in pest
Technological
A systematic identification of these factors
Swot analysis
What is the meaning of SWOT
Strength, weakness, opportunity, threat
An individual ability to favorably receive and adjust to an unfamiliar way
Cultural intelligence
Refers to culture wherein people tend to do one thing at a time
Monochronic culture
Are more flexible as regards time
Polychronic culture
Degree to which a society accepts the unequal distribution
Power distance
Degree to which society uncomfortable with risk(change)
Uncertainty avoidance
The degree to which society emphasizes individual accomplishment
Individualism collectivism
The degree to which society values assertiveness of material success
Masculinity feminity
The degree to which society emphasizes short tern thinking
Time orientation
Freedom of choice
Economic system
A broad range of resources
Natural resources
Consist of physical things
Infrastructure
Ability to be given government to stay in power
Government stability
To attract foreign business
Incentive for international trade
Barriers (Tax)
Tariffs
Limit on the number or value of goods
Quota
Exporter agrees to limit exports in order to avoid the imposition of restrictions
Export restraint agreement
