Organisational Structure Flashcards

1
Q

What are the three types of organisations?

A

1) For-profit: Make profits by offering G+S.
2) Non-profit: Offer services to clients rather than make profit.
3) Mutual-benefit orgs: Volunteer collectives to advance members’ interests.

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2
Q

Define Vertical Hierarchy of Authority and Horizontal Specialisation

A

Vertical Hierarchy of Authority: Chain of command who talks to whom.

Horizontal Specialisation:
Different jobs or work specialisation.

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3
Q

4 Common Elements of Organisations?

A

1) Common purpose unifying members
2) Coordinated effort: working for common purpose, realised through coordinated effort.
3) Division of labour
4) Hierarchy of Authority

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4
Q

3 More Elements Most Agree On?

A

5) Span of Control: Narrow (or tall) vs wide (or flat)

No. of People reporting directly to a given manager.

6) Authority, responsibility and delegation
7) Centralisation vs decentralisation of authority.

Who makes the important decisions?

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5
Q

Difference between narrow and wide span of control?

A

Narrow: Manager has a limited number of people reporting to them.

Wide: Manager has several people reporting to them.

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6
Q

Difference between tall and flat span of control?

A

Tall: Many levels of narrow spans of control.

Flat: Few levels, wide spans of control.

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7
Q

Difference between Centralised and Decentralised authority?

A

Centralised, decisions made by higher managers.

Decentralised: important decisions made by middle-level and supervisory-level managers.

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8
Q

3 Types of Organisational Structure?

A

1) Traditional
2) Horizontal
3) Open boundaries between organisations.

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9
Q

What are the 4 examples of Traditional structures?

A

1) Simple: Authority centralised in a single person. Flat hierarchy, few rules and low work specialisation. Usually at initial stages.
2) Functional: People with similar specialties put in formal groups.
3) Divisional: People with diverse occupational specialties put together in formal groups by similar factors e.g. products, customers.
4) Matrix: Gathers employees from different areas of the business to achieve certain goals. Short-term, disbanded after.

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10
Q

Horizontal

A

Teams that are temporary or permanent are used to improve collaboration and work on shared tasks by breaking down internal boundaries.

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11
Q

What are the 3 designs that open boundaries between organisations?

A

1) Hollow/Network: Central core of key functions, outsources other functions to cheaper and faster vendors.
2) Modular: Outsources pieces of a product rather than processes of an org.
3) Virtual: Members separated by geography. Targets a market opportunity, communicate through the internet.

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12
Q

Factors to consider in designing and organisation’s structure?

A

1) Environment - Mechanic vs organic.
2) Environment - Differentiation vs integration
3) Stage in the life cycle

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13
Q

Difference between mechanic and organic?

A

Mechanic: authority is centralised, tasks and rules are clearly specified and employees are closely supervised. Best in a stable environment.

Organic: Authority is decentralised. Fewer rules + procedures + network of employees encouraged to cooperate and respond quickly to unexpected tasks.

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14
Q

What are the 4 stages in the life cycle?

A

1) Birth: non bureaucratic stage. No written rules and few is any supporting staff.
2) Youth: Pre-bureaucratic stage, stage of growth and expansion.
3) Midlife: Org becomes bureaucratic. Growth evolving into stability. Decentralisation of functional divisions and many rules.
4) Maturity stage. Org becomes bureaucratic, large and mechanistic. Danger is lack of innovation.

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