Organisational Risk Management Flashcards
Define “Risk”
The effect of UNCERTAINTY on objectives
What is the difference between a Threat or hazard and a Risk?
A threat or hazard is known.
List the four risk types in our organisation and what do they each relate to?(4)
Strategic - Executive Team, affect strategic objectives in Our Business
Portfolio - Delivery of investment portfolios, programmes and projects
Corporate - Governance groups, Cross organisational objectives (legislation & regulatory compliance, information management, asset management, People and capability)
Operational - National Operations Steering group & TENR, every day operations
How might a Strategic risk impact?
Impacts our ability to achieve “Our Business”
Who oversees Corporate Risks?
Governance Groups
What level of organisational risk affects day to day objectives?
Operational Risk.
What are the five steps in the process of managing risk?
1: Establish Context (Internal or External?)
2: Identify the risk: (ad hoc; risk workshop etc)
3: Analyse risk impact: Use risk matrix (likelyhood v Consequence). Then analyse likelihood/consequences once controls put in place (ie policies, SOP’s Training, Supervision, IT systsems etc) to see how effective they are
4: Evaluate: Act, Monitor or Accept then acknowledge.
5: Take action: If risk not managed, then you must take action (escalate).
What are the four possible outcomes when dealing with risk evaluation (step 4 Evaluation)?
Act
Monitor
Accept
Achieved - Acknowledge effective management is achieved
Once a risk evaluation is completed, what two options do you have?
Acknowledge the risk or Escalate.
What is the “first line of defence” in risk management?
All police personel
Who is the second line of risk management defence?
Management processes (Service centres; PNHQ)
Internal audit and assurance sit where in the “lines of defence”?
Third line of defence. They verify or certify that controls are operating.
What are common risk management activities that support Our Business (5)
- Planning SPT’s - ensure workgroup have strong understanding of risks in your area
- New Initiatives - easier to run new intitiatives when there is a strong understanding of risks
- Changing how we do things - considering risks should be part of process in changing how we work.
- Changes in our operational environment - good chance to ensure our risks are still relevant and nothing new has arisen.
- Near misses, leasons learnt and events - good chance to consider how to prevent similar happening again. How can we imporve
A. Why do we need to know about Health and safety? (3)
B. Who are Work Safe, what do they do?
C. What is Work Safe’s MOU regarding Commercial Vehcile Safety?
A
- Legal, It’s law
- Ethical. Looking after people is right thing to do
- Our Business - good health and safety is good business. Vision; Safest Country. Goal; Safe homes, streets and communities and safe workplace
B. NZ’s health and safety regulator. Worksafe bring charges under the Health and Safety in the Workplace Act (HSWA)
C. NZ Police operate on behalf or Work Safe in Commercial Vehicle safety enforcement. (CVST)
What does Health and Safety at Work Act (HSWA) define health as?
both physical and mental. Not just physical injury or illness
A. What does S 36 Primary Duty of Care HSWA state?
B. Who does it cover?
A. Police has primary duty of care
Police must ensure as far as RESONABLY PRACTICABLE
Health and safety
B. of:
- Police employees (sworn/non-sworn)
- Other workers it influences (maintance, cleaning, SAR, Contractors, consultants, temporary staff)
- Others who could be put at risk by our work (detainees, general public)
What is the work environment?
physical and psychological work environment. Duty of care applies wherever Police working. ie vehicles, custody areas, offices, peoples homes, courts, streets.
Police must do what is Reasonably Practicable to ensure health and safety of yourself, people and others. What are the two parts to Reasonably Practicable
- Consider what is possible in your circumstances to ensure health and safety
- Of possible actions, consider what’s reasonable to do in your cirsumstances
What three questions should you ask self to determine what is reasonably practicable? (3)
- How likely is risk and how severe would resulting harm be? The more severe or likely the more measures must be put in place.
- What do you know, or should reasonably know, about the hazard/risk and ways of eliminating/minimising it? (Control measures)
- What control measures are available and how suitable are they?
There may be multiple control measures to minimise risk.
Explain the Hierarchy of Controls according to their effectiveness? (5)
Most effective to least effective:
- Elimination (physically remove the hazard)
- Substitution (Replace the hazard)
- Engineering Controls (Isolate people from the hazard)
- Administrative Controls (Change the way people work)
- PPE (Protect worker with protective equirpment)
What is the final step/consideration when considering control measures?
Are the costs associated with eliminating/minimising risks grossly dissproportionate to the risk.
Cost can only be a reason if it is grossly disproportionate to the risk
What should you do regarding risk for planned events?
During planning phase compile a written risk assessment identifying controls to eliminate or minimise them.
Should be understood by all participants
What about risk in dynamic events?
Use TENR. However TENR is not a good substitue for good planning
What should every person joining the Police or transfering to a new station have done and whose responsibility is this?
A Health and Safety workplace induction. Covers Workplace safety, Fire emergency protocol, how to report incidents and hazards.
It is the supervisors responsibiliy to ensure this is done.
If supervisor can’t resolve a H&S issue then who should be the first point of call?
Health and Safety Representatives
- What is a near miss?
- What does it include?
- Unplanned or unexpected event occuring as a result of Police work
Under slightly different circumstances could have resulted in harm to a person.
- ‘Loss only’ incidents where damage to police property but no harm to people.
What must a supervisor do with all near misses
Health and safety review to ascertain system level causes (root causes) to put in place appropriate preventative controls to prevent repeat of incident.
Do health and safety reviews assign blame?
No assiging blame is not part of a health and safety review.
What events must be notified to worksafe? (4)
- Admited to hospital (getting a bed, not as an outpatient)
- Serious head injuries
- Loss of consciousness
- Certain near misses with potential for death or serious injury
Why should we notify Worksafe
- Lets Government focus on preventions resources on areas of most need
- ensures police held to account and act within the law… we don’t break the law to enforce the law
Who is exempt?
- NZDF on active Ops
- SIS/GCSB in some activities
Do you need to report near misses and injuries relating to others as a result of our work activity?
Yes. Ie: serious injury as a result of vehicle pursuit or detainee in custody. Seek advice from H&S advisor. DCC or NCCC can make notification out of work hours
Who is rsponsible for H&S induction and monitoring of
- fixed term employees
- Consultants and professional service providers
The hiring manager.
What are the three core elements of the framework for managing contractors and third party organisiations
- leadership and accountablility
- Engagement
- Health and safety management process
