Organisational Design Flashcards

1
Q

What does Hackman and Oldhams model contain

A

5 characteristics which predict job satisfaction

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2
Q

Skill Variety

A
  • How many skills and talents the task/ job requires from the employee
  • the more variety, the bigger chance of job satisfaction
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3
Q

Task Identity

A
  • Does the employee know what they’re doing

- Do they know when the task will be finished?

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4
Q

Task Significance

A

Does the job have an impact? Does the job matter and is it meaningful? Staff may be unmotivated if their task is useless

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5
Q

Autonomy

A

How much freedom the employee has to complete their tasks

Do they get involved in decision making?

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6
Q

Job Feedback

A

Employee is regularly given feedback, either constructive criticism to help them improve, or good feedback which will give the employee confidence in what they’re doing, so they know they’re doing well

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7
Q

Centralised organisation

A

where most decisions are taken by senior managers and then passed down the organisational hierarchy. This structure relies on having strong and competent managers.

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8
Q

Pros of centralised organisations

A

Lead to greater uniformity within the organisation as each branch of the business will be using standardised procedures.
Decision making is fast

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9
Q

Cons of centralised organisations

A

often less responsive to localised external pressures. It can also lead to demotivated staff who are not being given the opportunity to be involved in the decision-making process.

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10
Q

Decentralised organisation

A

Authority is delegated down the chain, into different departments

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11
Q

Pros of decentralised organisation

A

-Each department within the organisation has the authority to make their own decisions. The business will be more responsive to changes in individual/local markets as staff in each department have a greater local knowledge.

Employees will be more motivated as they are given the opportunity to make decisions and be creative.

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12
Q

Cons of decentralised organisations

A
  • Poor decision making as branch managers may not be as experienced as the managers in the head office.
  • Individual branches may begin to compete and the overall corporate culture may be harder to develop.
  • Slows down speed of decision making
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13
Q

Delegation

A

The assignment to others of the authority for particular functions, tasks, and decisions.

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14
Q

Pros of Delegation

A

Reduces management stress and workload

Allows senior management to focus on key tasks

Subordinates are empowered and motivated

Better decisions or use of resources (potentially)

Good method of on-the-job training

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15
Q

Cons of delegation

A

Cannot / should not delegate responsibility

Depends on quality / experience of subordinates

Harder in a smaller firm

May increase workload and stress of subordinates

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16
Q

Span of control

A

The number of subordinates for whom a manager is directly responsible.

17
Q

What is a narrow span of control

A

When the manager only manages a few subordinates (eg- 3)

18
Q

Wide span of control

A

When the manager has a larger number of subordinates - eg 7

19
Q

What does the ideal span of control number depend on:

A
  • Experience and personality of manager
  • nature of the business
  • Skills and attitudes of the subordinates
  • Tradition and culture of the organisation
20
Q

Narrow Span of control PROS

A
  • Allows for closer supervision of subordinates

- Helps with more effective communication

21
Q

Narrow span of control CONS

A
  • Costs increased
  • Limits department cohesion
  • Disruptive
22
Q

Wide span of control PROS

A
  • Gives subordinates the chance for more independence

- Lowers costs

23
Q

Wide span of control CONS

A
  • Less control
  • Lack of coordination
  • Communication could be poor