Organisation structure

Question 1

Organisational structure

Answer 1

the internal, formal framework of a business that shows the way in which management is organised and linked together and how authority is passed through the organisation.

Question 2

Matrix structure

Answer 2

an organisational structure that creates project teams that cut across traditional functional departments.

Question 3

Level of hierarchy

Answer 3

a stage of the organisational structure at which the personnel on it have equal status and authority.

Question 4

Chain of command

Answer 4

this is the route through which authority is passed down an organisation – from the chief executive and the board of directors.

Question 5

Span of control

Answer 5

the number of subordinates reporting directly to a manager.

Question 6

Delegation

Answer 6

passing authority down the organisational hierarchy.

Question 7

Centralisation

Answer 7

keeping all of the important decision- making powers within head office or the centre of the organisation.

Question 8

Decentralisation

Answer 8

decision-making powers are passed down the organisation to empower subordinates and regional/product managers.

Question 9

Delayering

Answer 9

removal of one or more of the levels of hierarchy from an organisational structure.

Question 10

Line managers

Answer 10

managers who have direct authority over people, decisions and resources within the hierarchy of an organisation.

Question 11

Staff managers

Answer 11

managers who, as specialists, provide support, information and assistance to line managers.

Question 12

Informal organisation

Answer 12

the network of personal and social relations that develop between people within an organisation.