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ORGA 316 FINAL STUDY GUIDE > ORGA 316 FINAL STUDY GUIDE > Flashcards

ORGA 316 FINAL STUDY GUIDE Flashcards

1
Q

In the video of water buffaloes, alligators and lions, what did the buffaloes learn about group work?

A

Working together they can escape unharmed

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2
Q

If your job performance is good, would you expect to get a promotion?

A

Depends on the type of work, performance, attitude, ethics,

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3
Q

Organizations use groups because it helps members feel like they belong to the
organization true or false

A

True

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4
Q

What kinds of people does IDEO recruit? Are they all the same?

A

They hire Anthropology and sociology (other social scientist) and no they are not the same

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5
Q

What does the idea of interpersonal glue refer to

A

Communication between two people or more people in an organization that makes members of a group stick together

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6
Q

List and define the stages of group development:

A

A) Forming -little agreements, unclear purpose, guidance and direction
B) Storming- conflict, increased clarity and purpose, power struggles, coaching
C) Norming -agreement and condenses, clear roles responsibility and facilitation
D) Preforming-clear vision purpose, focus on goals achievement, delegation
E) Adjourning task completion, good feeling about achievements and recognition

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7
Q

Emphasizing common interests of group members helps groups get along. True or false

A

True

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8
Q

Do larger groups take longer to make decisions?

A

No, they get it done quick, because someone has experience, they will take charge to get it done quickly and stay focus on task and more organized

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9
Q

What does it mean if somebody is “influencing” you? What does “influence” affect?

A

Influence is the power to have an important effect on someone or something Trying to persuade you to do what they want you to do. Sometimes a person who influences another doesn’t intend to have any effect, but sometimes they are using influence to benefit themselves.

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10
Q

What are rewards and when are they given?

A

Financial salary increases bonuses, financial and non- financial promotions and preferred shifts.
Complacence behavior, something being achieved (power based on ability to control and allocate rewards that a target wants

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11
Q

List and give examples of the different types of powers

A

A) dependence -relying on someone to achieve their goals. Relying on myself to complete school.
B) context- circumstances that surrounds settings for an event- planning venders tables and cost for the space
C) Influence- persuading someone to comply with their wishes or goals
D) authority- position of power.
E) legitimate power- based on position and mutual agreement
F) Reward power- achieved (power based on ability to control and allocate rewards that a target wants
G) coercive the ability to punish or to create an unpleasant experience for a target
H) informational power- to collect and distribute useful information.
I) referent power- power based on interpersonal attraction.
J) Expert power- specialized knowledge or skills.
K) strategic contingencies- activities they depend on to complete tasks

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12
Q

What are some traits associated with Leadership?

A

Emotionally stable, intelligent, cooperative, sensitive to others and confidence.

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13
Q

If you expand a person’s Zone of indifference, will there be more ways in which you can influence
them? Why or why not?

A

Yes, you can influence them by sharing power in such a way that individuals learn to believe in their ability to do the job.

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14
Q

Being visible is the most important thing one should do to gain power. True or False

A

True

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15
Q

What does Morgan Freeman do to help his voice be more powerful?

A

Relax the throat and yawn.

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16
Q

Power is a skill you can’t improve True or false

A

False

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17
Q

Do dictators enjoy making decisions WITH a group, or FOR a group?

A

dictators enjoy making decisions for a group because they have power over them and they can make the do what they want.

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18
Q

Puzzle masters would rather gather information than feel loved True or False

A

True

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19
Q

What are some ways in which coaches can help a team?

A

Through Leadership, experience, motivation and build confidence in their team

20
Q
  1. In a work environment, what would be the consequences of laissez-faire leadership?
A

The job may not be completed by the deadline, lack of direction, lack of knowledge

21
Q 
If people already know how to do certain tasks, would laissez-faire leadership work? (Think about 
our in-class activities!)
A

they know what they are doing, by using their knowledge and their skills they would thrive to get the task or project done.

22
Q

What leadership style should you use when there are employees who are unwilling and unable?

A

Positive leadership.

23
Q

Describe the relationship between leaders and managers as seen in the video about

A

The organization needs both in order to succeed, they focus on logic and creativity to get the task done.

24
Q

Why do firms like IDEO deliberately encourage conflict?

A

To help them grow.

So that they know what to do when conflict happens. It also helps with creativity to expand their knowledge

25
Q

Classroom layouts demonstrate the belief that the teacher is the most important person in the
room True or False

A
  1. True
26
Q

List some examples of “artifacts” that can be seen in the classroom

A

Old newspapers and magazines.

27
Q

Organizational culture is most similar to an individual’s personality. True or False

A

True

28
Q

What do values represent?

A

values have major influence on a person’s behavior and attitude and serve as broad guidelines in all situations

29
Q

What is the definition of organizational culture?

A

defined as shared attitudes, beliefs, customs, and written and unwritten rules that have been developed over time and are considered valid

30
Q

Where does organizational culture usually start? (Who does it usually start with?)

A

organizational culture usually starts with Management

it usually starts with the founder/ co-founder

31
Q

Explain what an “assumption” is?

A

accepted as something true or as certain to happen, without proof.

32
Q

What is the purpose of socialization within and organization?

A

To prepare individuals to participate in a group by illustrating the expectations of the company

33
Q

Are there situations where changing an organization’s culture might be difficult? Explain

A

Yes, it depends on the nature of the change. And why it’s necessary

34
Q

In The School of Rock, Zach was empowered and prepared for leadership with the statement
“Go Zach!” Within Kotter’s model, this relates to the idea of anchoring the change in the culture.

A

True

35
Q

why was the teacher (Dewy) in The School of Rock, able to change the culture of the class so easily?

A

Because he used humor, motivation and encouragement

36
Q 
Did Dewy give each of the students in his class a role within his new organization? 
Why was this helpful?
A

Yes. It gave them a purpose and a direction

37
Q

Define “ritual” and give an example

A

Ritual is defined as something that is characteristic of a right, practice or observation. Baptizing a baby

38
Q

If you want to be promoted within an organization, what should you do?

A

Own Projects from Start to Finish, keep a Positive Attitude, take responsibility

39
Q

Being visible is one of the most important things you can do in an organization.

A

true

40
Q

A new employee that you don’t really like is likely going to be promoted. Should you make friends
with him? Why or why

A

No, just do your job, and work smart, because it makes me look desperate and bad in his eyes if I just befriend him. When he knows I don’t like him.

41
Q
  1. Is getting a mentor crucial to an individual’s future success? Why or why not?
A

Yes , it will help you get a head and gain valuable knowledge from them

42
Q

If managers fail to build good relationships with peers and subordinates, what is likely to happen?

A

They don’t get the job done, and lack of respect

43
Q

Are you hired for your hard skills or your personality?

A

For my skill,

44
Q

If you receive a generous job offer, what should you say to the HR manager offering you the job?
(Eg. Yes, I need to discuss with my mentor, Counteroffer, I need to think about it etc)

A

I would accept the wage but ask for benefits

45
Q

Does Flattery always work? True or False

A

False

ORGA 316 FINAL STUDY GUIDE (1 decks)

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