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oral com > oral pt2 > Flashcards

oral pt2 Flashcards

1
Q

Simply means communicating with oneself, the individual involved in the process of communication is both the sender and the receiver

A

Intrapersonal communication

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2
Q

Types of intrapersonal communication

A

Internal discourse
solo written communication
solo verbal communication

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3
Q

a transmission or exchange of a message, feelings, or a meaning through verbal and nonverbal cues

A

interpersonal communication

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4
Q

Types of interpersonal

A

direct and indirect

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5
Q

composed of two participants taking turns as speaker and listener in the communication process

also known as one to one communication

speaking with a teacher, conversing with a friend

may be formal or informal

A

Dyad

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6
Q

Composed of three or more participants who engage in discussion to achieve a common goal like problem solving, performing a task or deciding on something

A

small group

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7
Q

Single speaker

Sizeable audience

Message, general interest to the audience

A

Public communication

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7
Q

this refers to communication that takes place through television, radio, newspaper, magazines, books, billboards, the internet. and other types of media

A

Mass communication

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8
Q

particular style of speaking when a person interacts with others

also indicates the level of formality with which a person speaks

A

speech style

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9
Q

Dutch linguist martin Joos ( The Five Clocks)

A

Intimate
Casual
Consultative
Formal
Frozen

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10
Q

Who are you speaking with? what is your relationship with him, her, or them?

A

Audience

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11
Q

What is the subject of the conversation or the communication situation

A

topic

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12
Q

What is the objective of the communication? what do you and the other participants in the conversation aim to achieve?

A

purpose

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13
Q

Where is the communication being held? what is the environment like?

A

location

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14
Q

Characterized by a complete absence of social inhibitions

Used by participants who share a very close relationship

A

Intimate speech style

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15
Q

Lack of listener participation

Often used in formal situations wherein there is only one-way communication

A

Formal speech style

16
Q

Also called oratorical style

The most formal and is reserved for very formal situations such as in religious services, state affairs, and court proceedings

used to address or is given before an audience of absolute strangers

A

Frozen speech style

17
Q

indicates that the listener wants the speaker to stop talking

A

head-shaking

18
Q

signals that the speaker is not finished speaking or that the listener would like to say something

A

raising the index finger

19
Q

signals that the speaker is done talking and is now yielding the floor

A

leaning back

20
Q

When a speaker looks at a listener, the speaker is signaling that he or she is requesting feedback or wants the listener to take the floor.

A

eye contact

21
Q

3 example of motivation components

A

Needs
Rewards
Behavior

22
Q

“That’s it” and “Thank you”: signal for

A

Done speaking

23
Q

“Yeah” and “Uh-huh”: encourage to

A

continue speaking

24
Q

“Well . . .” and “Um . . .”: indicates speaker is

A

not finished/still thinking

25
Q

usually experienced when a person feels intense frustration. It is also felt when he or she feels offended, irritated, humiliated, threatened, disrespected, or provoked.

A

Anger

26
Q

“Is that clear?” and “Do you follow?”: check the continuous flow of conversation or

A

to assert authority

27
Q

Using communication for motivation is important for various reasons, which include

A

Empowers Individuals
Increase productivity

28
Q

usually characterized by feelings of despair, sorrow, loss, hopelessness, disappointment, or even depression.

A

Sad

29
Q

characterized by a feeling of shock or amazement.

A

Shocked

30
Q

experienced when a person is content, pleased, delighted, or excited.

A

Happy

31
Q

an exchange takes place between two or more individuals for social fulfillment

A

Social interaction

32
Q

3 Tips on Giving Information to Others

A

Maintain eye contact and speak clearly.

Use variations in speech.

Focus on the needed information.

33
Q

Tips on Obtaining or Receiving Information from Others

A

Note down important information.

Ask questions

Ask for clarification and verification.

34
Q

2 Categories of communication

A

Formal communication – This occurs mostly in a workplace or an organized environment. It is also considered more systematic, documented, and planned than informal communication.

Informal communication – This occurs in non-organized situations. It is also considered more authentic and not systematic.

35
Q

4 CHARACTERISTICS OF SPEECH CONTEXT

A

Number of participants

Physical proximity of the participants in relation to one another

The channel used for the communication

The immediacy of the exchange

36
Q

4 FACTORS TO CONSIDER IN CHOOSING SPEECH STYLE

A

Audience
Topic
Purpose
Location

oral com (1 decks)

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