Oral Interview Prep Flashcards
1
Q
What are the Core supervisory fundamentals?
A
- Job Knowledge
- Leadership
- Risk Management
- Work Environment
- Customer Service
2
Q
What are the functions of command?
A
- (Assume) Assume/announce command and establish an effective initial command position.
- (Evaluate) Rapidly evaluate the situation/size up.
- (Communicate) Initiate, maintain and control effective incident communications.
- (Resource) Provide and manage a steady, adequate and timely stream of appropriate resources.
- (Strategy) Identify the incident strategy, develop an IAP and assign companies and personnel consistent with plans and SOP’s.
- (Organize) Develop an effective incident organization using sectors/divisions/groups to decentralize and delegate geographic and functional responsibilities.
- (Review) Review and revise the strategy to keep IAP current.
- (Transfer) Provide for continuity, transfer and termination of command.
3
Q
What are the cornerstones of the PFD way?
A
- Commitment
- Accountable
- Self-Disciplined
- Responsible leader
- Positive Environment (Consideration, Discretion, Acceptance, Unity)
- RBO process
4
Q
What are the Big 5?
A
- EMS
- Training
- Human Resources
- Physical Resources
- Community Prevention
5
Q
Group Dynamics
A
- Forming
- Storming
- Norming
- Performing
- Adjourning
6
Q
4 change process stages
A
- Denial
- Resistance
- Exploration
- Commitment
7
Q
Levels of mastery
A
- Competency
- proficiency
- Mastery
8
Q
GRABLIVES
A
Gauge Radio Activate Pass Breath Low Illuminate Volume Exit Shield
also breath, organize, act
9
Q
Resistance Issues
A
Uncertainty Loss of Control/Power Fear of loss Self-interest Learning anxiety lack of trust Lack of shared vision
10
Q
Process to overcome change
A
- Create climate for change
- Plan for it
- Communicate advantages
- Meet the needs of the organization and employees.
- Involve employees in change process
- Seek the input/support of leaders