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Lesson Guides > Oral Communication > Flashcards

Oral Communication Flashcards

1
Q

A casual exchange of verbal and nonverbal signals between two people

A

Conversation

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2
Q

What are the Elements of a Conversation

A
  • Two Active Participants
  • One or Two Way
  • No Set Agenda
  • Participants have Shared History
  • Unplanned/Spontaneous
  • Immediate Feedback
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3
Q

A planned conversation between two or more characters in literature, drama, or other writing.

A

Dialogue

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4
Q

Characteristics of Dialogue

A
  • Planned
  • Focuses on Solving Problems
  • Logically Organized with clear topic
  • Avoids necessary repetition
  • Characters are recognizable by their unique speech style
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5
Q

It is the most formal form of two-person communication, with a specific goal and structured questions.

A

Interview

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6
Q

How to Conduct a Successful Interview

A
  • Plan Ahead
  • Select Questions Carefully
  • Use a Structure
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7
Q

Types of Small Group Discussions

A

BY:
* Participation
* Seating Arrangement
* Communication Patterns

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8
Q

By Purpose

A
  • Primary Group
  • Discussion Group
  • Face-to-Face
  • Leadership
  • General Purpose
  • Shared Identity
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9
Q

By Participation

A
  • Public/Open
  • Private/Closed
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10
Q

By Seating Arrangement

A

Formal or Informal

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11
Q

By Communication Patterns

A
  • One Way
  • Two Way
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12
Q

Types of Small-Group Discussion Formats

A
  • Panel Discussion
  • Symposium
  • Lecture Panel
  • Round Table
  • Brainstorming
  • Tutorial
  • Task Group
  • Role-Playing
  • Simulation
  • Research/Inquiry Group
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13
Q

3 Components of Public Communication

A
  • Audience
  • Occasion
  • Purpose
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14
Q

Component: Audience

A
  • Focus on Your Audience
  • Understand Audience Demographics
  • Tailored to Meet Audience Needs
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15
Q

Component: Occasion

A
  • Specific set time and place
  • Timing Matters
  • Room Size and Visual Aids
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16
Q

Component: Purpose

A
  • Aim to Inform/Persuade
  • Purpose helps shape your approach
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17
Q

This is any form of communication that uses technology as the main channel, where messages are sent through a medium separate from the sender and receiver.

A

Mediated Communication

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18
Q

2 Main Types of Mediated Communication

A
  • Mass Media
  • Computer Mediated Communication (CMC)
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19
Q

The large-scale distribution of symbolic content to a broad audience.

A

Mass Communication

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20
Q

Types of Mass Media

A
  • Traditional
  • Print
  • E-Broadcasting
  • Outdoor
  • Transit
  • Digital/New
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21
Q

It involves human communication through computers, particularly beneficial in education and business.

A

Computer-Mediated Communication (CMC)

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22
Q

2 Forms of CMC

A

Synchronous and Asynchronous Communication

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23
Q

It is a real-time visual and audio link between two or more people in different locations.

A

Video Conferencing

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24
Q

Real-time interaction, like video calls. Useful for immediate responses but may reduce efficiency.

A

Synchronous Communication

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25
Q

Non-instantaneous communication, like emails. It allows users to respond on their own schedule, enhancing focus and productivity.

A

Asynchronous Communication

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26
Q

2 Steps of Video Conferencing

A
  • Compression
  • Transfer
27
Q

Capture data from audio-visual imput, and converted from analog to digital using codecs

A

Compression

28
Q

Digital data is sent to the receiver

A

Transfer

29
Q

It is a system where recorded phone messages are stored and accessed by the recipient at their convenience.

A

Voice Messaging

30
Q

Voicemail Etiquette

A
  • Keep messages brief
  • State your full name at the start and end
  • Be clear and concise
31
Q

He is a linguist that identified 5 main speech styles based on formality

A

Martin Joos

32
Q

5 Main Speech Styles

A
  • Frozen
  • Formal
  • Consultative
  • Casual
  • Intimate
33
Q

The most formal style, used in respectful or ceremonial settings.

A

Frozen

34
Q

Used in formal speeches where the language is clear, precise, and prepared.

A

Formal Style

35
Q

A semi-formal style often used in professional or instructional settings.

A

Consultative Style

36
Q

Reserved for close relationships with a shared background.

A

Intimate Style

37
Q

It is a spoken action that aims to cause a specific reaction in listeners.

A

Utterance

38
Q

These are the types of communicative actions people use to convey intentions, like requests, apologies, suggestions, commands, and offers.

A

Speech Acts

39
Q

3 Types of Speech Acts

A
  • Locutionary
  • Illocutionary
  • Perlocutionary
40
Q

It is the basic, literal meaning of an utterance.

A

Locutionary Act

41
Q

It is the speaker’s intention behind the utterance

A

Illocutionary Act

42
Q

The effect the statement or utterance has on the listener.

A

Perlocutionary Act

43
Q

Types of Communicative Strategies

A
  • Topic Nomination
  • Topic Restriction
  • Turn-Taking
  • Topic Control
  • Topic Shifting
  • Repair
  • Topic Termination
44
Q

Start or introduce a topic to begin the conversation.

A

Topic Nomination

45
Q

Limit the topic’s direction to keep it focused and appropriate.

A

Topic Restriction

46
Q

Take turns speaking and listening to understand each other.

A

Turn-Taking

47
Q

Guide the conversation to stay on topic and avoid interruptions.

A

Topic Control

48
Q

Change the topic or direction smoothly as the conversation evolves.

A

Topic Shifting

49
Q

Correct misunderstandings or any negative issues to keep communication clear.

A

Repair

50
Q

Conclude the conversation respectfully when it’s time to end it.

A

Topic Termination

51
Q

To provide interesting and useful information.

A

Informative Speech

52
Q

Speeches According to Purpose

A
  • Informative
  • Persuasive
  • Entertaining
53
Q

To convince the audience to change their views or beliefs.

A

Persuasive Speech

54
Q

What are the Persuasive Appeals

A
  • Pathos
  • Ethos
  • Logos
55
Q

Appeals to emotions.

A

Pathos

q

56
Q

Appeals to the speaker’s character or credibility.

A

Ethos

57
Q

Appeals to logic or reason.

A

Logos

58
Q

To provide enjoyment and make the audience laugh or relate to the speaker.

A

Entertaining Speech

59
Q

4 Speech Delivery Methods

A
  • Impromptu
  • Extemporaneous
  • Manuscript
  • Memorized
60
Q

Delivered on the spot, without preparation.

A

Impromptu Speech

61
Q

A prepared, rehearsed speech using an outline or notes, not a full script.

A

Extemporaneous Speech

62
Q

A fully written speech read word-for-word.

A

Manuscript Speech

63
Q

A speech committed to memory, helpful for accuracy and freedom from notes.

A

Memorized Speech

Lesson Guides (5 decks)

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