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G11 - QUARTER 1 - SUMMATIVES > Oral Communication > Flashcards

Oral Communication Flashcards

1
Q

Function that motivates and encourages
people to live better

A

Motivation

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2
Q

The speaker can show respect to his/her receivers
through understanding their culture, values, and
beliefs.

A

Courtesy

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3
Q

Function to control behavior

A

Regulation/Control

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4
Q

functions to convey
information

A

Information Dissemination

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5
Q

the environment where communication
takes place

A

Context

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6
Q

the reactions, responses, or information
provided by the receiver

A

Feedback

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7
Q

The volume or rate we talk with friends or
acquaintances.

A

Level of Speech

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8
Q

Avoiding mistakes in grammar helps to boost
the credibility and effectiveness of the
message, and at the same time it eliminates
negative impact on the audience

A

Correctness

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9
Q

Effective communication is backed up by
facts, figures, and real-life examples or
situations.

A

Concreteness

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10
Q

Generally how each
individual interprets the world around
him. But any message which is against their
values is not accepted.

A

Perceptual Differences

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11
Q

Function to allows individuals to
interact with others

A

Social Interaction

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12
Q

The process of converting the message
into words, actions, or other forms that
the speaker understands

A

Encoding

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13
Q

the medium or the means, such as
personal or non-personal, verbal or
nonverbal, in which the encoded message
is conveyed

A

Channel

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14
Q

Model designed to mirror the functioning of radio and telephone technologies, All about signals

A

Shannon-Weaver Model

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15
Q

that we
project or incorporate in our speech when talking
face-to-face with people

A

Non verbal actions

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16
Q

What two factors should be considered for communication to take place?

A

a. message should be clear
b. message must be understood by the receiver

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17
Q

One cannot always
retain what is being told specially if
he is not interested or not attentive.

A

Poor retention

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18
Q

Same word may mean different to different
individuals.

A

Language Differences

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19
Q

Function that facilitates people’s
expression of their feelings
and emotions

A

Emotional Expression

20
Q

In order to be effective, the speaker should give
high regard and courtesy to audience’s
background information such as his/her culture,
education, religion, status, mood, feelings, and
needs.

A

Consideration

21
Q

. Only
the people at the top level can see the
overall picture while the people at low
level just have knowledge about their
own area and a little knowledge about
other areas. (Heirarchy)

A

Complexity in Organizational Structure

22
Q

model shows a circular
process of interaction between the persons
involved in the communication, with each one actively participating and sharing ideas with one another (dynamin, face-to-face, video call)

A

Transactional Model

23
Q

A two-way process of connecting to
both living and non-living things

A

Communication

24
Q

a two-way communication
process where a response is given after a
message is sent (intentionally and unintentionally)

A

Interactive Communication

25
Q

In a haste to meet deadlines, the
formal channels of
communication are shortened, or
messages are partially given, i.e., not completely transferred. Thus
sufficient time should be given for effective communication.

A

Time Pressures

26
Q

one-way,
focusing on the transmission of a
message to a receiver who never
responds

A

Linear Communication

27
Q

Means of sharing and
exchanging messages, information, ideas,
and feelings for mutual understanding.

A

Communication

28
Q

Thus, repetitive
messages should be ignored for effective communication. (Just listen, but not hear)

A

Inattention

29
Q

the recipient of the message, or
someone who decodes the message

A

Receiver

30
Q

Also, when we send text
or chat messages, we are misinterpreted because
those messages are often

A

Brief and devoid of emotions.

31
Q

something that causes something else
to happen, develop, or become more
active

A

Stimulus

32
Q

If the receiver
feels that communicator is angry,
he interprets that the information
being sent is very bad.

A

Emotions

33
Q

the factors that affect the flow of
communication

A

Barrier

34
Q

Model of two way communication

A

Schramm’s Model

35
Q

are
the ones who break down and destroy
a conversation.

A

Communication Barriers

36
Q

A message understood

A

Communication

37
Q

Elements of Communication

source of information or message

A

Speaker

38
Q

Managers are surrounded with a pool of information. It is essential to control
this information flow else the information is likely to be misinterpreted or forgotten or overlooked

A

Information Overload

39
Q

The message should be direct or straight
to the point and should be expressed in
the least possible number of words

A

Conciseness

40
Q

the process of interpreting the
encoded message of the speaker by
the receiver

A

Decoding

41
Q

Two ways to exchange ideas with others.

A

Words and Gestures/Facial Expressions

42
Q

Physical
distractions are also there such as,
poor lightning, uncomfortable
sitting, unhygienic room also affects
communication in a meeting.

A

Distractions/Noise

43
Q

What’s the reason behind the tremendous change in communication?

A

Technology

44
Q

Social Interaction through messages

A

Communication

45
Q

the information, ideas, thoughts
conveyed by the speaker in words or
in actions

A

Message

46
Q

It implies the use of simple and specific words
to express ideas.

A

Clearness

47
Q

The speaker should include
everything that the receiver needs to hear,
respond, react, or evaluate properly.

A

Completeness

G11 - QUARTER 1 - SUMMATIVES (2 decks)

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