ORAL COMMUNICATION

Question 1

Communication

Answer 1

The process of exchanging information, ideas, thoughts, and feelings between individuals or groups.

Question 2

Elements of Communication

Answer 2

• Sender
• Message
• Channel
• Receiver
• Feedback
• Context
• Noise

Question 3

The person or entity initiating the message

Answer 3

Sender

Question 4

The information, idea, or emotion being conveyed.

Answer 4

Message

Question 5

The medium through which the message is transmitted (e.g., verbal, written, non-verbal).

Answer 5

Channel

Question 6

The person or entity receiving and interpreting the message.

Answer 6

Receiver

Question 7

The response or reaction from the receiver, completing the communication loop.

Answer 7

Feedback

Question 8

Environment in which the communication occurs, influencing its interpretation.

Answer 8

Context

Question 9

Any interference or distortion that may disrupt the communication process.

Answer 9

Noise

Question 10

Functions to control behavior

Answer 10

Regulation / Control

Question 11

Allows people to interact with others to develop bonds or intimacy

Answer 11

Social Interaction

Question 12

Persuades or Encourages another person to change his/her attitude, and behavior

Answer 12

Motivation

Question 13

Facilitates people’s expression of their feelings such as love, fear, anger, and joy

Answer 13

Emotional Expression

Question 14

Functions to convey information. It can be used in giving and getting information

Answer 14

Information

Question 15

Process of expressing the idea into appropriate medium. Sender may put the message into symbols, words, gesture

Answer 15

Encoding

Question 16

External factors such as loud sounds, poor lighting, or any physical disturbance that hinders communication.

Answer 16

Physical Noise

Question 17

Differences in interpretation of words and symbols, including language barriers, jargon, or unclear terminology.

Answer 17

Semantic Noise

Question 18

Mental distractions or emotional factors that affect the ability to comprehend or interpret a message.

Answer 18

Psychological Noise

Question 19

Biological factors, such as illness, fatigue, or sensory impairment, that impede effective communication.

Answer 19

Physiological Noise

Question 20

• Shows a straight path of relaying information
• Proposed by aristotle

Answer 20

Linear Communication Model

Question 21

• Two way process of communication
• Interaction

Answer 21

Interactive Communication Model

Question 22

• Developed by Dean Barnlund
• Two way process with the inclusion of feedback as one element

Answer 22

Transaction Model

Question 23

• Known as mother of all communication models

Answer 23

Shannon-Weaver Model