ORAL COMMUNICATION Flashcards
1
Q
COMMUNICATION
A
- process of sharing
and conveying
messages or
information
2
Q
MESSAGE
A
- information, ideas, or
thoughts
3
Q
ENCODING
A
- process of converting the
message into words or actions
4
Q
CHANNEL
A
- the means by
which the encoded
message is conveyed
5
Q
SENDER OR SPEAKER
A
- source or originator of the
message
6
Q
DECODING
A
- process of interpreting
the encoded message of
the speaker by the
receiver
7
Q
RECEIVER
A
- recipient of the message
8
Q
FEEDBACK
A
- reply of the receiver to
the message sent by the
sender
9
Q
CONTEXT
A
- the environment where
communication takes
place
10
Q
NOISE OR BARRIER
A
- factors that may delay
the process of sending
and/or receiving a
message
11
Q
COMMUNICATION LAG
A
- the period of time between sending
of a message and the generation of a feedback
12
Q
COMMUNICATION BREAKDOWN
A
- the total halt, destruction, or
stoppage of communication
13
Q
VERBAL
A
- words
14
Q
NON VERBAL
A
- actions
15
Q
PERSONAL LIFE
A
- personal relationships with other people
16
Q
PROFESSIONAL LIFE
A
- interacting in a formal or professional way