ORAL COMMUNICATION Flashcards

1
Q

COMMUNICATION

A
  • process of sharing
    and conveying
    messages or
    information
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2
Q

MESSAGE

A
  • information, ideas, or
    thoughts
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3
Q

ENCODING

A
  • process of converting the
    message into words or actions
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4
Q

CHANNEL

A
  • the means by
    which the encoded
    message is conveyed
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5
Q

SENDER OR SPEAKER

A
  • source or originator of the
    message
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6
Q

DECODING

A
  • process of interpreting
    the encoded message of
    the speaker by the
    receiver
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7
Q

RECEIVER

A
  • recipient of the message
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8
Q

FEEDBACK

A
  • reply of the receiver to
    the message sent by the
    sender
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9
Q

CONTEXT

A
  • the environment where
    communication takes
    place
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10
Q

NOISE OR BARRIER

A
  • factors that may delay
    the process of sending
    and/or receiving a
    message
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11
Q

COMMUNICATION LAG

A
  • the period of time between sending
    of a message and the generation of a feedback
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12
Q

COMMUNICATION BREAKDOWN

A
  • the total halt, destruction, or
    stoppage of communication
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13
Q

VERBAL

A
  • words
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14
Q

NON VERBAL

A
  • actions
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15
Q

PERSONAL LIFE

A
  • personal relationships with other people
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16
Q

PROFESSIONAL LIFE

A
  • interacting in a formal or professional way