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Oral Communication > Oral Communication > Flashcards

Oral Communication Flashcards

1
Q

It is the ability to talk with others to give and exchange information and ideas, such as: ask questions, give directions, coordinate work tasks, explain, and persuade.

A

ORAL COMMUNICATION

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2
Q

It describes any type of interaction that makes use of spoken words, and it is a vital, integral part of the business world, especially in an era dubbed the information age.

A

ORAL COMMUNICATION

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3
Q

What are the uses of oral communication?

A
  1. Greeting people and taking messages
  2. Reasssuring, comforting, or persuading
  3. Seeking information and resolving conflicts
  4. Facilitating or leading a group
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4
Q

Oral communication is the ability to talk with others and exchange information and ideas. What are the 4 things that oral communication intends to provide us?

A

It intends to ask questions, give directions, coordinate work tasks, explain, and persuade.

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5
Q

Knowing the content of the functional areas in business is important, but to give life to those ideas — in meetings or in solo presentations — demands a/an ___.

A

An effective oral presentation

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6
Q

It is the process of creating and sharing meaning to two or more persons.

A

Oral Communication

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7
Q

It is the process of sharing our ideas, thoughts, and feelings with other people and having those ideas, thoughts, and feelings understood by the people we are talking with. When we communicate, we speak, listen and observe.

A

ORAL COMMUNICATION

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8
Q

It is the process of transferring information from one entity to another.

A

ORAL COMMUNICATION

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9
Q

It involves transmitting information from one party to another.

A

ORAL COMMUNICATION

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10
Q

It involves sign-mediated interactions between at least two agents which share a repertoire of signs and semiotic rules.

A

ORAL COMMUNICATION

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11
Q

The history of communication dates back to the first _____.

A

Human interactions

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12
Q

Cavemen communicated feelings of anger, friendship, and fear with one another mostly by _____ and ______.

A

Body language and signs

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13
Q

What are the importance of communication?

A
  1. To carry out the thoughts and visions of an individual to the people.
  2. To convey directions and provide synchronization. Without communication, there is no way to express thoughts, ideas, and feelings.
  3. To be more likely to achieve what you want.
  4. To have a clearer understanding of what people are saying to you, others will be less likely to misunderstand you, problems will be solved quickly, and you will be able to resolve conflict.
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14
Q

What are the kinds of communication based on communication channels?

A

Verbal communication and Nonverbal communication

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15
Q

It is the type of verbal communication that refers to the spoken words in the communication process.

A

Oral communication

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16
Q

It is the type of verbal communication that refers to the communication by means of written symbols.

A

Written communication

17
Q

It includes the overall body language of the person who is speaking, which includes the facial expression, body posture, hand gestures, and overall body movements. It can also be in the form of pictorial representations, signboards, or even photographs, sketches, and paintings.

A

Nonverbal communication

18
Q

What are the kinds of communication based on style and purpose?

A

Formal communication and Informal communication

19
Q

It includes all the instances where communication has to occur in a formal format. Typically, this includes all sorts of business communication or corporate communication. It is straightforward, official, and always precise and has a stringent and rigid tone to it.

A

Formal communication

20
Q

It includes all instances of free unrestrained communication between people who share a casual support with each other (between friends and family). It does not have any rigid rules and guidelines.

A

Informal communication

21
Q

What are the kinds of communication based on interaction?

A

Self-action or one-way communication, Interaction or two-way communication, Transaction communication

22
Q

It is focused on getting the message to the receiver. It treats communication as a manipulation of others, it is very message-centered. There is no way to know if the meaning is shared between the sender and the receiver.

A

Self-action or one-way communication

23
Q

This approach recognizes the role of the receiver as a communicator through feedback. It is message-centered and is a very simplistic view of the communication process. In this approach, feedback allows senders to see if their message got across.

A

Interaction or two-way communication

24
Q

This approach focuses on meaning and sharing by accounting for all factors in the communication process. It is concerned with the barriers that might affect the communication. This is when the communication process is applied and carried out completely. The sender gives the message that is passed on to the receiver. In return, the receiver can give clear feedback that allows the sender to know whether or not the message was perceived as intended.

A

Transaction communication

25
Q

What are the elements of communication?

A

Sender, Message, Receiver, Feedback

26
Q

It is the person who is sending the message.

A

Sender or Communicator

27
Q

What are the two factors that can determine how effective the communicator will be?

A

The communicator’s attitude, The communicator’s selection of meaningful symbols, or selecting the right symbols depending on your audience and the right environment.

28
Q

It is the communication, in terms of writing, in speech, or in signals.

A

Message

29
Q

It is the person receiving the message, making sense of it, or understanding and translating it into meaning.

A

Receiver

30
Q

Effective communication takes place with _____.

A

Shared meaning and understanding.

31
Q

It is the reaction or response, it may be verbal or nonverbal.

A

Feedback

32
Q

What is the difference between internal and external feedback?

A

Internal feedback is something that we cannot see (like self-examination); while external feedback is something that we can see.

33
Q

Without ____, there would be no way of knowing if meaning had been shared or if understanding had taken place.

A

Feedback

34
Q

It is the basic concept of conversation.

A

Sender-receiver method of communication

35
Q

What are the two things that should always be equal in order for the result to avoided of being garbled?

A

Expression, Impression

36
Q

It demands _____ from a sender, while it demands ____ from a receiver.

A

Expression, Impression

37
Q

What are the two types of communication barriers?

A

Internal, External

Oral Communication (3 decks)

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