Oral Communication - 11

Question 1

Communication according to Wood (2004) is?

Answer 1

a systematic process where individuals interact with and through symbols to create and interpret meanings.

Question 2

Communication is a PROCESS

Answer 2

a process that changes as the communicator’s environment changes.

Question 3

Communication is SYSTEMATIC

Answer 3

occurs within interrelated and interacting parts

Question 4

Communication is SYMBOLIC

Answer 4

symbols, verbal or non-verbal is the basis of language.

Question 5

Communication involves MEANING

Answer 5

the production of meaning rather than the production of messages

Question 6

Processs of Communication

Answer 6

a process involving exchange of facts or ideas between individuals.

Question 7

SENDER

Answer 7

a person who intends to deliver a message, idea, or information.

Question 8

ENCODING

Answer 8

putting thoughts, ideas, or information into a symbolic form.

Question 9

MESSAGE

Answer 9

something that is intended to be communicated.

Question 10

CHANNEL

Answer 10

the information is transmitted through certain channels, either formal or informal.

Question 11

DECODING

Answer 11

is the process of interpreting a message sent by the communicator to the receiver.

Question 12

RECEIVER

Answer 12

the person who receives and interprets the message from the communicator.

Question 13

FEEDBACK

Answer 13

ensuring that the receiver has received the message and understood it correctly.

Question 14

MODELS OF COMMUNICATION

Answer 14

systematic representation of the process which helps how communication works.

Question 15

LINEAR MODEL

Answer 15

• one way communication model
• the message flow in a straight line from sender to receiver
• no concept of feedback

examples:
lasswell’s model
aristotle’s model
weaver shannon’s model
berlo’s s-m-c-r’s model

Question 16

TRANSACTIONAL MODEL

Answer 16

• both sender and receiver are the communicators.
• non-verbal feedback gestures: body language can be considered feedback.

examples:
barlund’s model
helical model
becker’s mosaic model

Question 17

INTERACTIVE MODEL

Answer 17

• also known as the convergence model
• mostly used in new media: internet
• people can respond to mass communication: videos
• people can exchange ideas and views

Question 18

Communication Breakdown

Answer 18

• happens when the message is not sent or received properly
• cause of this is called ‘noise’

Question 19

PSYCHOLOGICAL BARRIER

Answer 19

are called mental barriers

Question 20

PHYSICAL BARRIERS

Answer 20

the natural or environmental conditions that act as a barrier in communication in sending the message from sender to receiver

Question 21

PHYSIOLOGICAL BARRIER

Answer 21

bodily conditions that compromise the ability of a person to receive or send messages.

Question 22

CULTURAL BARRIER

Answer 22

communication problems encountered by people regarding their intrinsic values, beliefs, and traditions in conflict with others

Question 23

LINGUISTIC BARRIER

Answer 23

refers to conflicts with regard to language and word meanings

Question 24

THREE KINDS OF NOISE BY VERDEBER

Answer 24

external noise
internal noise
semantic noise

Question 25

EXTERNAL NOISE

Answer 25

is the “sight, sound other stimuli that draw people’s attention away from the intended meaning”

Question 26

INTERNAL NOISE

Answer 26

is the “thoughts and feelings that interface with meaning.”