Oral Flashcards
A process of giving and receiving information, thoughts, ideas and feelings between a human source and
a human receiver using the words, symbols, or actions.
Communication
conveys the message or the origin. They are also called as the encoders of message
as they convert their thoughts into symbols or observable signals such as words
Source/ Senders
the one who receives the message. They are also called as decoders. The receiver’s
interpretation and reception of the message is influenced by the same four factors that influence the
sender of the message.
Receiver
are the ideas or thoughts that are transmitted from sender to receiver. The proper reception
of the message depends on correct interpretation by the receiver of the symbols sent of the sender
Message
or field of experience of both sender and receiver, there is a much bigger chance of correct
interpretation of message, and lesser chance of communication breakdown
Schema
occurs when the
message or feedback is not sent or received properly
Communication Breakdown
what the message contains
Message Content
the language, gestures, facial expressions, and the body movement used by the
source or communicator.
Elements
how the sender delivers the message
entertaining, funny, authoritative, firm, etc.
The communicator’s treatment of the message
the arrangement of the message for maximum effect depending on
the goals of the sender.
Structure of the message
the form in which the message is sent (e.g., language, facial expressions
or body language, dance, song, etc)
Code of the message
the means or medium by which a message is sent. Usually, it is the air around the sender and
the receiver
Channel
Comes from the environment
Physical Noise
originates from emotional state, mental state, and psychological makeup
Psychological Noise
bodily conditions that compromise the ability of a person to send or receive
messages
Physiological Noise
refers to anything relates to words that distorts or masks a message and confuses
the listener.
Semantic Noise
refers to the message transmitted by the receiver in response to the message of the speaker.
Feedback also enables the sender to make adjustments to the signals or message they sent, such as
improving pronunciation of words or speaking louder.
Feedback
the environment where communication takes place
Context
the factors that affect the flow of communication (e.g. noise, use of jargon, lack of confidence,
emotional barriers.
Barrier
3 communication models
Linear model, Interactive Model, Transactional Model
this model shows a straight path relaying information
Linear Model
This model takes into consideration feedback from the receiver; which makes the communication
a more interactive, two-way process
Interactive Model
Developed in 1970s by Dean Barlund, shows communication as occurring continuously and
simultaneously between or among people.
Transactional Model
When messages or information is exchanged or communicated through words.
Verbal Communication
the language that you use should be appropriate to the
environment or occasion (i.e., whether formal or informal).
Appropriateness
speakers who often use simple yet precise and powerful words are found to
be more credible.
Brevity
the meanings of words, feelings, or ideas may be interpreted differently by a
listener; hence, it is essential for you to clearly state your message and express your
ideas and feelings.
Clarity
words should be carefully chosen in consideration of the gender, roles,
ethnicity, preferences, and status of the person or people you are talking to.
Ethics
words that vividly or creatively describe things or feelings usually add
color and spice to communication. Hence, you are encouraged to find ways to charm
your audience through the use of vivid words
Vividness