Oral Flashcards

1
Q

A process of giving and receiving information, thoughts, ideas and feelings between a human source and
a human receiver using the words, symbols, or actions.

A

Communication

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2
Q

conveys the message or the origin. They are also called as the encoders of message
as they convert their thoughts into symbols or observable signals such as words

A

Source/ Senders

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3
Q

the one who receives the message. They are also called as decoders. The receiver’s
interpretation and reception of the message is influenced by the same four factors that influence the
sender of the message.

A

Receiver

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4
Q

are the ideas or thoughts that are transmitted from sender to receiver. The proper reception
of the message depends on correct interpretation by the receiver of the symbols sent of the sender

A

Message

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5
Q

or field of experience of both sender and receiver, there is a much bigger chance of correct
interpretation of message, and lesser chance of communication breakdown

A

Schema

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6
Q

occurs when the

message or feedback is not sent or received properly

A

Communication Breakdown

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7
Q

what the message contains

A

Message Content

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8
Q

the language, gestures, facial expressions, and the body movement used by the
source or communicator.

A

Elements

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9
Q

how the sender delivers the message

entertaining, funny, authoritative, firm, etc.

A

The communicator’s treatment of the message

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10
Q

the arrangement of the message for maximum effect depending on
the goals of the sender.

A

Structure of the message

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11
Q

the form in which the message is sent (e.g., language, facial expressions
or body language, dance, song, etc)

A

Code of the message

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12
Q

the means or medium by which a message is sent. Usually, it is the air around the sender and
the receiver

A

Channel

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13
Q

Comes from the environment

A

Physical Noise

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14
Q

originates from emotional state, mental state, and psychological makeup

A

Psychological Noise

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15
Q

bodily conditions that compromise the ability of a person to send or receive
messages

A

Physiological Noise

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16
Q

refers to anything relates to words that distorts or masks a message and confuses
the listener.

A

Semantic Noise

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17
Q

refers to the message transmitted by the receiver in response to the message of the speaker.
Feedback also enables the sender to make adjustments to the signals or message they sent, such as
improving pronunciation of words or speaking louder.

A

Feedback

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18
Q

the environment where communication takes place

A

Context

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19
Q

the factors that affect the flow of communication (e.g. noise, use of jargon, lack of confidence,
emotional barriers.

A

Barrier

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20
Q

3 communication models

A

Linear model, Interactive Model, Transactional Model

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21
Q

this model shows a straight path relaying information

A

Linear Model

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22
Q

This model takes into consideration feedback from the receiver; which makes the communication
a more interactive, two-way process

A

Interactive Model

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23
Q

Developed in 1970s by Dean Barlund, shows communication as occurring continuously and
simultaneously between or among people.

A

Transactional Model

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24
Q

When messages or information is exchanged or communicated through words.

A

Verbal Communication

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25
Q

the language that you use should be appropriate to the

environment or occasion (i.e., whether formal or informal).

A

Appropriateness

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26
Q

speakers who often use simple yet precise and powerful words are found to
be more credible.

A

Brevity

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27
Q

the meanings of words, feelings, or ideas may be interpreted differently by a
listener; hence, it is essential for you to clearly state your message and express your
ideas and feelings.

A

Clarity

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28
Q

words should be carefully chosen in consideration of the gender, roles,
ethnicity, preferences, and status of the person or people you are talking to.

A

Ethics

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29
Q

words that vividly or creatively describe things or feelings usually add
color and spice to communication. Hence, you are encouraged to find ways to charm
your audience through the use of vivid words

A

Vividness

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30
Q

When messages or information is exchanged or communicated without using any spoken or
written word.

A

Non-Verbal Communication

31
Q

Keypoints in effective communications

A

Human communication is complex

32
Q

Involves communicating with a person or group of people who may not share the same
assumptions, values, allegiances as that of yours.

A

Intercultural communications

33
Q

The awareness that people have varying cultures
and that the similarities and differences of these
cultures affect the values, behavior, and learning
of people.

A

Cultural Sensitivity

34
Q

The lack of cultural sensitivity

A

Cultural Insensitivity

35
Q

The “invisible” aspects of our culture lead us to assume our communication
style and way of behaving is how “everyone” communicates and behave

A

Assumption of

similarities

36
Q

Speaking a non-native language can easily lead to miscommunication.

A

Language differences

37
Q

We send and receive wordless messages through body language, facial
expression, and eye contact.

A

Nonverbal

misinterpretations.

38
Q

Culture influences the way we see the world

A

Preconceptions and

stereotypes.

39
Q

When we hear communication or observe behavior, we tend to interpret the
message or the action through our cultural lens

A

Tendency to evaluate

40
Q

Not understanding what is appropriate or expected can raise our anxiety level

A

High anxiety

41
Q

Communication, whether verbal or non-verbal, can be thought of as?

A

Tool

42
Q

Communication as a human activity always serves a function

A

Communication Functions

43
Q

Communication can be used to control the behavior of?

A

Human Being

44
Q

A rule or directive made and maintained by an authority

A

Regulation

45
Q

The power to influence or direct people’s behavior or course of events

A

Control

46
Q

“Ties of union are created by a mere exchange of words.”

A

-Bronislaw Malinowski

47
Q

is probably the most natural result of communication.

A

Social Interaction

48
Q

is one of the most basic functions of human communication

A

Motivation as a function of communication

49
Q

is a person who specializes in making speeches usually offer words of
encouragement, can interact with all sorts of people, relate with them, and express his or her idea clearly
and effectively.

A

Motivational speakers

50
Q

A person is exposed to several communication texts in their everyday life, and these contexts can be
either

A

interpersonal or Intrapersonal

51
Q

This refers to communication between and among people and establishes personal relationship between
and among them.

A

Interpersonal

52
Q

This refers to communication that centers on one person where the speaker acts both as the sender and
the receiver of message.

A

Intrapersonal

53
Q

Types of interpersonal context

A

Dyad communication and Small Group

54
Q

Communication that occurs between

two people

A

Dyad communication

55
Q

Communication that involves at least three
but not more than twelve people engaging
in a face-to-face interaction to achieve a
desired goal.

A

Small Group

56
Q

This is another type of speech context that involves communicating to a wide group of people with very
varied traits, background, interests, and persuasions.

A

Public

57
Q

are patterns or ways of speaking characterized by distinctive
pronunciation, vocabulary, intent, participants and grammatical structures

A

Speech styles or language registers

58
Q

Take place between persons of close alliances/relationships such as family members, best friends
and couples.

A

Intimate

59
Q

Conversational style used among peers and friends.

A

Casual

60
Q

Typically takes place between professionals such as doctors and lawyers and patients and clients.

A

Consultative

61
Q

This style is used in formal settings. Unlike the consultative style, this is one-way.

A

Formal

62
Q

Also called as static speech style.

A

Frozen

63
Q

is an utterance that a speaker makes to achieve an intended effect; acts done by saying
them.

A

Speech Act

64
Q

Types of speech act

A

Locutionary Act, Illocutionary Act and Perlocutionary act

65
Q

is the actual act of

uttering (what is said literally)

A

Locutionary Act

66
Q

is the social function of what is
said. The acting part of the speech act - The very action
done by saying something

A

illocutionary Act

67
Q

is the resulting act of

what is said

A

Perlocutionary Act

68
Q

Searle’s Classifications of Speech Act

A

Assertive, Directive, Commisive, Expressive, and Declaration

69
Q

a type of illocutionary act in which the speaker expresses belief about the truth of a
proposition

A

Assertive

70
Q

a type of illocutionary act in which the speaker tries to make the addressee perform
an action

A

Directive

71
Q

a type of illocutionary act which commits the speaker to doing something in the
future

A

Commisive

72
Q

a type of illocutionary act in which the speaker expresses his/her feelings or
emotional reactions

A

Expressive

73
Q

a type of illocutionary act which brings a change in the external situation. Simply
put, declarations bring into existence or cause the state of affairs which they refer to

A

Declaration