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Air Wisconsin Interview Study Guide > OQ > Flashcards

OQ Flashcards

1
Q

What are you most proud of professionally?

A

… (0) That I have gained an excellent reputation for producing desired results in a positive, productive atmosphere and leave things better than I found them.

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2
Q

How would your current boss describe you in one word?

A

… (9) Hard-worker

(1) Awesome
(0) Dedicated, hard working professional
(0) Persistent

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3
Q

How would your current boss describe you?

A

26) Dedicated team player who wants to make a difference.

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4
Q

How has the flying you’ve done prepared you to fly for Air Wisconsin?

A

the hours I’ve built have given me patience, wisdom, and the appreciation that in aviation one is always learning. also, practically speaking, IFR flying, flying in very busy airpsace, and teaching students, has helped to make me into a lifelong career minded pilot. focused on our safety

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5
Q

Tell me something about you that is not listed on your resume that would make you a good candidate to work for Air Wisconsin.

A

I am a very persistent and dedicated person in whatever task I decide to do.

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6
Q

Give me an example of a time when your job required you to be away from home. (How did you react to this? How did you cope?)

A

…

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7
Q

What were your grades in school?

A

…

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8
Q

Why did you leave your past company?

A

…

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9
Q

Where do you see yourself in five years?

A

Flying for air wisconsin

(1) Captain at AirWis!

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10
Q

6 ) What will be your biggest challenge at training for AWAC?

A

Lets be honest, I’ve been flying as a single pilot for 30 years - my challenge will be working effectively in the aircraft with my team. While I see it as a fun challenge it will be a challenge for certain

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11
Q

Training is very intense, do you think you can handle it?

A

…

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12
Q

Have you ever failed to complete a training program?

A

…

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13
Q

What do you know about our company?

A

The current CEO is Christine Diester
(3) Air Wisconsin Airlines Corporation is a regional airline based at Outagamie County Regional Airport in the town of Greenville, Wisconsin, United States, near Appleton WI, Headquarters: Appleton, WI Founded: 1965 Safety, Smart Choices and Superior Service James P. Rankin, President and CEO

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14
Q

Who is the President of Air Wisconsin?

A

Christine Deister. She is the president. she has been with air Wisconsin since 2004

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15
Q

When did Air Wisconsin start operations?

A

1965

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16
Q

Why do you want to work for Air Wisconsin?

A

A very structured training environment and a good place to grow.
(8) AWAC has a good reputation and stable employment and is a company that cares about safety and customers.

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17
Q

How would your current boss describe you?

A

Dedicated team player who strives to produce results in a positive work atmosphere.
Safety oriented, dependable Good Pilot.
Dedicated and hard worker.
Dedicated team player who wants to make a difference.

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18
Q

What makes a good airline pilot in your opinion?

A

Safety first, ability to focus and must be knowledgeable.

One who takes his or her job serious

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19
Q

What will be your biggest challenge at training for AWAC?

A

Lets be honest, I’ve been flying as a single pilot for 30 years - my challenge will be working effectively in the aircraft with my team. While I see it as a fun challenge it will be a challenge for certain
Learning the lingo and policies.
Following company procedures verbatim

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20
Q

Why do you want to work for Air Wisconsin?

A

AWAC has a good reputation and stable employment and is a company that cares about safety and customers.
A very structured training environment and a good place to grow.

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21
Q

What is your leadership style?

A

Lead by example and be respectful.

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22
Q

Training is very intense, do you think you can handle it?

A

Yes

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23
Q

Have you ever failed to complete a training program?

A

… Yes, did not pass the maneuvers validation of another regional airline’s AQP training program. Learned alot from the process.

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24
Q

What will AWAC offer you that your current job does not?

A

I will be given the opportunity to fly a jet.

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25
Q

What do you want from your employing company?

A

Training, safety and to provide good customer service.

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26
Q

What are 3 things you can bring to Air Wisconsin?

A

I will be a dedicated pilot, good team player and great in customer service.

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27
Q

Why should we choose you over anyone else?

A

I am a serious, safe, motivated, positive person that knows what I want. I chose air Wisconsin. I want to be here, for a long time.

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28
Q

What makes a good airline pilot in your opinion?

A

Safety first, ability to focus and must be knowledgeable.

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29
Q

What makes a good Captain?

A

The job of captain is to manage resources. Skill, Trust good Communicator. A Captain who is polite and respectful to his crew is more effective.

30
Q

What makes a good First Officer?

A

Learn and observe from the Captains you fly with. Always let the Captain set the rhythm of work. If you see a potential danger to the safety of the flight, don’t hesitate to speak up, or even act.

31
Q

What does it mean to be a professional?

A

It means to work ethically and at the highest degree of competence.

32
Q

Define Professionalism

A

To do something to the highest level of competency.

33
Q

In relation to Air Wisconsin’s core values, what qualities do you possess that AW values?

A

Willingness to help with tasks outside my scope of work.

34
Q

One of the fundamental values of Air Wisconsin is Safety. Tell us about how you fit into that culture, or tell us about a time that you put safety first.

A

Anything can happen while flying, mechanical or environmental issues, so you respect flying and not be a risk taker and put safety first
(0) Every day at work, I always put safety ahead of production.

35
Q

What are 3 leadership qualities?

A

Lead by example, dedication and professionalism.

36
Q

If you were hiring an FO, what 3 characteristics would you look for?

A

Safety, proficient flying skills and dedication to the position
(0) an appreciation for a culture of safety, flying proficiency, and dedication to the job

37
Q

What is your leadership style?

A

Lead by example and be respectful.

38
Q

Given the choice, would you hire a good employee or a good pilot?

A

I would be constantly looking for BOTH, but if since this question makes me choose, I would hire a good pilot because if a bad employee messes up, you can counsel/discipline/fire them, but if a bad pilot messes up, people could die.

39
Q

What are your greatest weaknesses and strengths

A

My strengths are that I am dedicated and hard working with strong ethics. My weakness is that I’m a workaholic.
(1) My strengths are. I am positive, ambitious, dedicated, determined, trustworthy, loyal person. i never give up. My weakness is i sometimes put work before family,

40
Q

Have you ever broken a FAR?

A

No

41
Q

Is there anything negative in your background?

A

…

42
Q

Have you ever failed a check ride?

A

…

43
Q

Have you had any accidents or incidents?

A

…

44
Q

Have you ever been fired?

A

…

45
Q

What do you see yourself doing in 10 yrs?

A

Supervising operations for the airlines

46
Q

Where do you see yourself in 20 years?

A

Being a Captain or Check Airman

47
Q

Tell me about a time you had to make a split second decision

A

Flying with an instructor and we started getting severe icing and the instructor did not know what to do, so I took control of the plane and made a 180 degree turn and landed the airplane. He thanked me for my quick thinking.

48
Q

Have you ever have a flight where safety became an issue?

A

…

49
Q

Give me an example of a time when you identified a small problem before it became significant.

A

Have your own. Don’t make something up. I gave an example from my time in the business world and they were happy to accept it.

50
Q

Tell me about a time you forgot a small detail in your job and how did you handled it.

A

I have never had this happen, however to avoid this when flying we should never rush and always use check lists, if time allows it complete twice to prevent missing anything.

51
Q

Tell me about a time when you did something in a plane that scared you.

A

I have practiced spins with an instructor, and developed spins

52
Q

Tell me about a time you disagreed with a company procedure?

A

Let them know that the procedure was still followed regardless if you disagreed with it.

53
Q

Tell me how you felt about a rule that you didn’t agree with?

A

rules are there based on historical data and for many reasons I may not know. I simply follow them. so I wont make the same mistake another pilot made.

54
Q

How would you deal with a conflict with another co-worker?

A

Calmly and rationally find a solution

(2) Comunication

55
Q

Tell me about a time you had to deal with someone who acted immorally or unethically.

A

Was told about illegal activity by an examiner. I did not report them since I had no proof, but chose to use another one.

56
Q

Tell me about a time you were working with someone else and disagreed with them

A

This has happened on many occasions. We focus on the problem without getting our personalities involved and acted in a way that is safe and followed procedures, without getting our pride involved.

57
Q

Tell me about a time you didn’t get along with a Captain

A

I did not argue or confront them, brought up any safety issues.

58
Q

What would you do if your captain was an FFDO and was handling their weapon inappropriately?

A

I would talk to him and ask him to behave according to company policies.

59
Q

What would you do if your Captain has been drinking 5 hours before departure and is still planning to fly?

A

You first want to approach the capt and give him an opportunity to call in sick, go home, call fatigue, whatever it may be. You’re a pilot. You know exactly how long its taken to get to this point, let alone get to a capt position. By simply calling the police on him you are damn near ending this guys career. They want to see that you are a team player and will think of this guy as a human and try to help him first. Obviously if he continues to persist and say he is flying no matter what you have to report it, but first you should talk to him and say this is the situation.

60
Q

What woud you do if your Captain wanted to fly through a severe thunderstorm?

A

I would talk to him and reason for best course of action by avoiding the thunderstorms.

61
Q

I go to hotel room, rest of crew goes out to dinner, couple hours later a FA shows up at your hotel door and says she was sexually harassed by the captain, What do you do?

A

I said I would try to calm her down and ask in detail what happened, then I would make sure she has settled down. I would then politely approach the captain and get his side of the story. Maybe alcohol was involved? If it was obvious in my judgement that he had offended her, I said I would unfortunately have to report the incident to AWAC HR to respect the integrity of my coworker.

62
Q

What if if a 12 year Captain wants to fly through a level 5 cell on final approach, what do you do?

A

I would reason with him to avoid this situation.

63
Q

Tell me about a time when you used your customer service skills?

A

I talk to the customers at my present job. I also ensure their needs are met at all times.

64
Q

Tell about a time that you went above and beyond with customer service?

A

Stayed past working hours to help a customer get the help they needed.

65
Q

How would you deal with a passenger who was irate about lost luggage?

A

I would listen to his complaints and help to trace the baggage, and apologize.

66
Q

We’ve all experienced times when we needed to help the team with tasks that did not fall within our normal responsibilities. Tell me about a time when this happened to you. (What did you do?)

A

Outstation handler “ran out of wheelchairs” and we had a person with a mobility disability on board. We were done for the day, and the flight attendant wanted to leave, so I stayed with the passenger until the wheelchair for 40 minutes until the wheelchair arrived. I didn’t think it was acceptable on the part of the handler to not send any personnel at least, but was happy to wait.

67
Q

Describe one of the most stressful interactions you have had with a customer. (How did you react?)

A

Was calm and patient and worked through the problem.

68
Q

Name a time you made a small mistake at work?

A

I was also asked “…and what did you do to make sure that you didn’t make that mistake again?” I had an example of a time I screwed up in the business world by letting a deadline slip through the cracks. I told them that I owned the mistake without assigning blame to anyone else, and that I then asked the other party what steps I could take to make sure that we could get back on schedule. After that project, I created a tracking system to make sure our company wouldn’t miss any similar deadlines in the future.

69
Q

Name a time you had to deal with a difficult person?

A

I’ve had difficult clients in the business world. While you can’t deviate from your normal procedures to placate them, it’s important to remember that clients are the lifeblood of any business.

70
Q

What would make you a good pilot for Air Wisconsin?

A

Pride in professionlism at all times, in-depth knowledge of company procedures, regulations, and manufacturer documents, personable and easy to get along with, love aviation and very passionate about being a pilot.
(0) I think I’m a capable pilot, but I’m also very willing to learn and cooperate. I understand that an appreciation for safety and standardization are very important.

71
Q

How will you deal with missing birthdays and holidays?

A

…

72
Q

Which domicile would you prefer?

A

…

Air Wisconsin Interview Study Guide (4 decks)

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