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Software Asset Management > Optimisation Model > Flashcards

Optimisation Model Flashcards

0
Q

SAM throughout the organisation - Basic

A

SAM roles and responsibilities are not defined. Software tracking is not implemented throughout the organisation (in every infrastructure group)

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1
Q

SAM throughout the organisation - Question

A

How has software asset management (with documented procedures, roles, responsibilities and executive sponsorship) been implemented in each infrastructure group throughout your organisation?

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2
Q

SAM throughout the organisation - Standardized

A

A representative with direct managerial responsibility for SAM has been identified for each infrastructure group within the organisation.

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3
Q

SAM throughout the organisation - Rationalized

A

Software tracking procedures have been formally documented and approved by stakeholders. SAM procedures are implemented throughout all infrastructure groups in the organisation.

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4
Q

SAM throughout the organisation - Dynamic

A

Senior executives have demonstrated that SAM is a top priority for the organisation. All infrastructure groups in the organisation use formally documented SAM procedures and have assigned resources that use a SAM system for tracking inventories.

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5
Q

SAM improvement plan - Basic

A

There is no plan for implementing SAM; or no SAM improvement plan has been completed within the organisation with executive sponsorship and budget.

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6
Q

SAM improvement plan - Question

A

Does your organisation have an approved SAM self-improvement plan?

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7
Q

SAM improvement plan - Standardized

A

A SAM self-improvement plan has been defined with scope, schedule and has an approved budget.

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8
Q

SAM improvement plan - Rationalized

A

A SAM self-improvement plan has defined scope, schedule, assigned resources and is based on continuing the improvement established after the previous self-improvement plan.

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9
Q

SAM improvement plan - Dynamic

A

Continuous improvement SAM maturity processes are implemented to support a flexible controlled environment.

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10
Q

Hardware and software inventory - Question

A

What % of user PCs and servers are included in the centralised software inventory / CMDB which is populated by a software tracking tool?

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11
Q

Hardware and software inventory - Standardized

A

The % is not tracked but is between 68% and 95%

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12
Q

Hardware and software inventory - Basic

A

The % of total hardware and software is not tracked but is less than 68%

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13
Q

Hardware and software inventory - Rationalized

A

The % is tracked and is between 96% and 99%.

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14
Q

Hardware and software inventory - Dynamic

A

The % is tracked and is greater than 99%. Exceptions are continuously decreasing.

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15
Q

Accuracy of inventory - Standardized

A

Reconciliation is done annually

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16
Q

Accuracy of inventory - Basic

A

Inventory details are reconciled with the original source rarely or ad-hoc

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17
Q

Accuracy of inventory - Question

A

How often do you reconcile software inventories with other sources to verify accuracy of assumed licence metrics?

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18
Q

Accuracy of inventory - Rationalized

A

Reconciliation is done quarterly

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19
Q

Accuracy of inventory - Dynamic

A

Reconciliation is done continuously

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20
Q

Licence entitlement records - Question

A

What % of procured software licences are recorded in a licence entitlement inventory (a central repository) of all licences owned and/or previously acquired by the organisation?

21
Q

Licence entitlement records - Standardized

A

The % is not tracked, but is between 68% and 95%

22
Q

Licence entitlement records - Basic

A

The % of licence entitlement in a repository is not tracked, but is likely to be less than 68%

23
Q

Licence entitlement records - Dynamic

A

The % is tracked and is greater than 99%. Exceptions are continuously decreasing

24
Q

Licence entitlement records - Rationalized

A

The % is tracked and is between 96% and 99%

25
Q

Periodic evaluations of deployment and entitlement - Dynamic

A

Deployment and entitlement reconciliation is done continuously

26
Q

Periodic evaluations of deployment and entitlement - Standardized

A

Deployment and entitlement reconciliation is done annually

27
Q

Periodic evaluations of deployment and entitlement - Basic

A

Deployment and entitlement reconciliation is done rarely or ad-hoc

28
Q

Periodic evaluations of deployment and entitlement - Question

A

How often do you reconcile software deployments (usage) to software entitlements (purchases)? Software entitlements are the software licences owned or previously acquired by the organisation

29
Q

Periodic evaluations of deployment and entitlement - Rationalized

A

Deployment and entitlement reconciliation is done quarterly

30
Q

Operations Management and Interface - Question

A

How do the various operations management functions (contracts, financial fixed assets, service support, security, networking) use software and hardware inventories in their daily roles?

31
Q

Operations Management and Interface - Basic

A

Operations management functions generally do not use software and hardware inventories

32
Q

Operations Management and Interface - Standardized

A

Individual software and hardware inventories are used by each function

33
Q

Operations Management and Interface - Rationalized

A

A federated system is used which combines and/or reconciles individual inventories. Procedures are documented with assigned roles and responsibilities for stakeholders

34
Q

Operations Management and Interface - Dynamic

A

A single inventory / CMDB is used by all operations management functions in the organisation. Formally documented procedures continually evolve with the organisation

35
Q

Acquisition Processes - Question

A

What % of total software purchases in your organisation are made through or are controlled and tracked by centralised procurement?

36
Q

Acquisition Processes - Basic

A

Not tracked, but likely to be less than 68%

37
Q

Acquisition Processes - Standardized

A

Not tracked but between 68% and 95%

38
Q

Acquisition Processes - Rationalized

A

The % is tracked and is between 96% and 99%. Procedures are documented with assigned roles and responsibilities for stakeholders

39
Q

Acquisition Processes - Dynamic

A

The % is tracked and is greater than 99%. Exceptions are continuously decreasing. Formally documented procedures continually evolve in the organisation

40
Q

Deployment processes - Question

A

What % of total software deployed across your organisation’s PCs and servers installed through centralised sources or through a controlled distribution environment?

41
Q

Deployment processes - Basic

A

Not tracked but is likely less than 68%

42
Q

Deployment processes - Standardized

A

Not tracked but between 68% and 95%

43
Q

Deployment processes - Rationalized

A

The % is tracked and is between 96% and 99%. Procedures are documented with assigned roles and responsibilities for stakeholders

44
Q

Deployment processes - Dynamic

A

Tracked and greater than 99%. Exceptions are continuously decreasing. Formally documented procedures continually evolve in the organisation

51
Q

Retirement processes - Question

A

What % of retired hardware assets are tracked in a way to enable the software on them to be reused?

52
Q

Retirement processes - Basic

A

Not tracked and likely to be less than 68%

53
Q

Retirement processes - Standardized

A

Not tracked and between 68% and 95%

54
Q

Retirement processes - Rationalized

A

Software on retired hardware is tracked and available for reuse. The % is between 96% and 99%. Procedures are documented with assigned roles and responsibilities for stakeholders

55
Q

Retirement processes - Dynamic

A

The % is tracked and is greater than 99%. Exceptions are continuously decreasing. Formally documented procedures continually evolve in the organisation

Software Asset Management (2 decks)

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