Optimisation Model Flashcards
SAM throughout the organisation - Basic
SAM roles and responsibilities are not defined. Software tracking is not implemented throughout the organisation (in every infrastructure group)
SAM throughout the organisation - Question
How has software asset management (with documented procedures, roles, responsibilities and executive sponsorship) been implemented in each infrastructure group throughout your organisation?
SAM throughout the organisation - Standardized
A representative with direct managerial responsibility for SAM has been identified for each infrastructure group within the organisation.
SAM throughout the organisation - Rationalized
Software tracking procedures have been formally documented and approved by stakeholders. SAM procedures are implemented throughout all infrastructure groups in the organisation.
SAM throughout the organisation - Dynamic
Senior executives have demonstrated that SAM is a top priority for the organisation. All infrastructure groups in the organisation use formally documented SAM procedures and have assigned resources that use a SAM system for tracking inventories.
SAM improvement plan - Basic
There is no plan for implementing SAM; or no SAM improvement plan has been completed within the organisation with executive sponsorship and budget.
SAM improvement plan - Question
Does your organisation have an approved SAM self-improvement plan?
SAM improvement plan - Standardized
A SAM self-improvement plan has been defined with scope, schedule and has an approved budget.
SAM improvement plan - Rationalized
A SAM self-improvement plan has defined scope, schedule, assigned resources and is based on continuing the improvement established after the previous self-improvement plan.
SAM improvement plan - Dynamic
Continuous improvement SAM maturity processes are implemented to support a flexible controlled environment.
Hardware and software inventory - Question
What % of user PCs and servers are included in the centralised software inventory / CMDB which is populated by a software tracking tool?
Hardware and software inventory - Standardized
The % is not tracked but is between 68% and 95%
Hardware and software inventory - Basic
The % of total hardware and software is not tracked but is less than 68%
Hardware and software inventory - Rationalized
The % is tracked and is between 96% and 99%.
Hardware and software inventory - Dynamic
The % is tracked and is greater than 99%. Exceptions are continuously decreasing.
Accuracy of inventory - Standardized
Reconciliation is done annually
Accuracy of inventory - Basic
Inventory details are reconciled with the original source rarely or ad-hoc
Accuracy of inventory - Question
How often do you reconcile software inventories with other sources to verify accuracy of assumed licence metrics?
Accuracy of inventory - Rationalized
Reconciliation is done quarterly
Accuracy of inventory - Dynamic
Reconciliation is done continuously
Licence entitlement records - Question
What % of procured software licences are recorded in a licence entitlement inventory (a central repository) of all licences owned and/or previously acquired by the organisation?
Licence entitlement records - Standardized
The % is not tracked, but is between 68% and 95%
Licence entitlement records - Basic
The % of licence entitlement in a repository is not tracked, but is likely to be less than 68%
Licence entitlement records - Dynamic
The % is tracked and is greater than 99%. Exceptions are continuously decreasing
Licence entitlement records - Rationalized
The % is tracked and is between 96% and 99%
Periodic evaluations of deployment and entitlement - Dynamic
Deployment and entitlement reconciliation is done continuously
Periodic evaluations of deployment and entitlement - Standardized
Deployment and entitlement reconciliation is done annually
Periodic evaluations of deployment and entitlement - Basic
Deployment and entitlement reconciliation is done rarely or ad-hoc
Periodic evaluations of deployment and entitlement - Question
How often do you reconcile software deployments (usage) to software entitlements (purchases)? Software entitlements are the software licences owned or previously acquired by the organisation
Periodic evaluations of deployment and entitlement - Rationalized
Deployment and entitlement reconciliation is done quarterly
Operations Management and Interface - Question
How do the various operations management functions (contracts, financial fixed assets, service support, security, networking) use software and hardware inventories in their daily roles?
Operations Management and Interface - Basic
Operations management functions generally do not use software and hardware inventories
Operations Management and Interface - Standardized
Individual software and hardware inventories are used by each function
Operations Management and Interface - Rationalized
A federated system is used which combines and/or reconciles individual inventories. Procedures are documented with assigned roles and responsibilities for stakeholders
Operations Management and Interface - Dynamic
A single inventory / CMDB is used by all operations management functions in the organisation. Formally documented procedures continually evolve with the organisation
Acquisition Processes - Question
What % of total software purchases in your organisation are made through or are controlled and tracked by centralised procurement?
Acquisition Processes - Basic
Not tracked, but likely to be less than 68%
Acquisition Processes - Standardized
Not tracked but between 68% and 95%
Acquisition Processes - Rationalized
The % is tracked and is between 96% and 99%. Procedures are documented with assigned roles and responsibilities for stakeholders
Acquisition Processes - Dynamic
The % is tracked and is greater than 99%. Exceptions are continuously decreasing. Formally documented procedures continually evolve in the organisation
Deployment processes - Question
What % of total software deployed across your organisation’s PCs and servers installed through centralised sources or through a controlled distribution environment?
Deployment processes - Basic
Not tracked but is likely less than 68%
Deployment processes - Standardized
Not tracked but between 68% and 95%
Deployment processes - Rationalized
The % is tracked and is between 96% and 99%. Procedures are documented with assigned roles and responsibilities for stakeholders
Deployment processes - Dynamic
Tracked and greater than 99%. Exceptions are continuously decreasing. Formally documented procedures continually evolve in the organisation
Retirement processes - Question
What % of retired hardware assets are tracked in a way to enable the software on them to be reused?
Retirement processes - Basic
Not tracked and likely to be less than 68%
Retirement processes - Standardized
Not tracked and between 68% and 95%
Retirement processes - Rationalized
Software on retired hardware is tracked and available for reuse. The % is between 96% and 99%. Procedures are documented with assigned roles and responsibilities for stakeholders
Retirement processes - Dynamic
The % is tracked and is greater than 99%. Exceptions are continuously decreasing. Formally documented procedures continually evolve in the organisation
