Operations NAB

Question 1

Name 3 methods of production

Answer 1

• Job Production
• Batch Production
• Flow Prodcution

Question 2

Describe Job Production

Answer 2

Job production is when one product is made from start to finish before another one is made. Job production is usually used to make one off unique products made custom to a customers own requirements.
(E.g. A wedding cake)

Question 3

Describe Batch Production

Answer 3

Batch production is when a group of identical products are made at one time. All products in the batch move onto the next stage of production at the same time. Different batches of the same product can be produced using this method.
(E.g. Muffins)

Question 4

Describe Flow Production

Answer 4

Flow production is when parts are added to a product as it moves along a production line. The final product will be completed by the time it reaches the end of the production line.
(E.g. Cars)

Question 5

Outline 5 factors which must be taken into account when chasing the appropriate method of production

Answer 5

• The actual product being made
• The quantity of the product that needs to be made
• The way the business will make sure the product is of a high quality
• The way the stock is managed
• The resources available (staff & machinery)

Question 6

Outline 3 procedures a business could adopt to ensure quality in its production process

Answer 6

• Quality Control
• Quality Assurance
• Quality Circles

Question 7

Describe Quality Control

Answer 7

Quality control is where the product is checked at the end of the production process and any substandard units are discarded.

Question 8

Describe Quality Assurance

Answer 8

Quality assurance is where the product is checked at each stage of the production process and any substandard units are discarded.

Question 9

Describe Quality Circles

Answer 9

Quality circles are where employees come together to discuss how to do things better and pass on suggestions to managers.

Question 10

Describe 2 ways ICT could be used within operations

Answer 10

• Internet

- Spreadsheets

Question 11

Describe how internet could be used within operations

Answer 11

Internet can be used to research suppliers to get the best deal and to track orders

Question 12

Describe how spreadsheets could be used within operations

Answer 12

Spreadsheets can be used to record receipts and issues of stock, also decreases the risk of calculation errors.